Jon Piansky | Page 10

Service work I dealt with Kevin Chang. He was extreme professional, courteous and always showed a real concern about my situation. Available to speak to on the pho I dealt with Kevin Chang. He was extreme professional, courteous and always showed a real concern about my situation. Available to speak to on the phone and when not, later returned calls. I had a unique problem and he explained the steps that were being taken to rectify it. Thank you Emil, John, Kevin and the whole department for making my unbearable problem, bearable. Tom Colacioppo More

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Excellent service The entire dealership from service to sales are excellent. I would highly recommend east hills to anyone looking to purchase a vehicle. The salespeopl The entire dealership from service to sales are excellent. I would highly recommend east hills to anyone looking to purchase a vehicle. The salespeople and service are highly knowledgeable. More

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Recent Service I brought my 2015 Patriot in for service and it turned it there were several software updates, and a recall needing attention also. Though the WiFi se I brought my 2015 Patriot in for service and it turned it there were several software updates, and a recall needing attention also. Though the WiFi service was having horrible issues delaying everyone's ability to load software updates. Staff continuously tried to keep me informed and was ready and willing to give me a donor vehicle to accommodate the delay. The customer service relationship was upheld. More

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Thank you Jon Piansky & East Hills: Amazing Customer Service I have taken my car to the East Hills Chrysler for the last 2 years and love how professional and courteous they are. I was so impressed with Jon and I have taken my car to the East Hills Chrysler for the last 2 years and love how professional and courteous they are. I was so impressed with Jon and his ability to make every one of his customers feel like they are the most important; that I followed him to East Hills Chrysler from Bayside Chrysler (which is 5 minutes away from me). I will and have recommended East Hills and Jon Piansky to anyone who is looking for a place and a person who still believes in old fashion customer service. Thank you Jon and the entire East Hills Chrysler family. More

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Service is great! I brought my Patriot in for an issue that I wasn't sure they could diagnose. With no asking on my part, I was given a loaner car, and time was taken I brought my Patriot in for an issue that I wasn't sure they could diagnose. With no asking on my part, I was given a loaner car, and time was taken to check out and diagnose my car's issue. The problem was found, it was minor and under warranty. Everything was pleasant and painless; from booking my appointment to getting the loaner, to picking up my car after a snowstorm! More

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Great Kind patient fast and just a great man Jon p. Helpful caring thanks so much I love when you take car of my car and write me up for service you're the Kind patient fast and just a great man Jon p. Helpful caring thanks so much I love when you take car of my car and write me up for service you're the best More

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Worlds Fastest Oil Change !!! I am so happy to write this review today. I was there to check in at 7:30 sharp and was checking out at 8 am ! This is the fastest oil change I have e I am so happy to write this review today. I was there to check in at 7:30 sharp and was checking out at 8 am ! This is the fastest oil change I have ever seen at a dealer. The Trail Hawk must have been back there for mere minutes. This was my second great experience there and the first was just as good. Jon Piansky the Service manager was a pleasure to deal with. My first visit was for a hitch install and an oil change. Everything was done on time with Jeep hitch parts. My Jeep ownership experience has been such an enjoyable experience from the purchase through the first 14,000 miles. What a change from my VW problems. I got a 6 month e-mail to check up on me and a nice Christmas email. Booked the appointment on line and they followed up multiple times. If a dealership could have Rock Star status these guys have it !!!! More

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Five Star Service I just had my 2014 Jeep Cherokee serviced at East Hills Jeep in Greenvale, and I wanted to comment on the attentive service I received while I was the I just had my 2014 Jeep Cherokee serviced at East Hills Jeep in Greenvale, and I wanted to comment on the attentive service I received while I was there. I learned this morning that in addition to the wiper recall that I needed addressed, there were several additional software upgrades that could also be taken care of during the same visit. My Service Advisor, Jon Piansky, assured me that the wiper recall, and multiple additional software upgrades required, would all be completed within a two hour window. I wish to thank Jon for saving me an additional visit. True to his commitment, Jon had me out the door before exceeding the "should be no more than two hours" quote. I left the dealership very satisfied, and employees like Jon should be commended for their service. Please add my name to the list of numerous other satisfied customers who rate the service provided at East Hills as qualifying a five star rating. Please extend my thanks to Mr. Piansky. P.S. How to define five star service? Simple, you know it when you see it and experience it. So very glad I chose East Hills as my dealership Dennis More

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Most Excellent Experience! Very happy with this dealership and the employees. Polite and accommodating. Will definitely pass the word. A friendly atmosphere and all employees al Very happy with this dealership and the employees. Polite and accommodating. Will definitely pass the word. A friendly atmosphere and all employees always have a smile on their face. I also want to mention that every service tech mechanic that I've ever worked with there, they were all very knowledgeable and taking the time to explain the work that they did too me. Thank you East Hills More

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Service Jon P. customer service was very professional and accommodating...especially since I was surprised and disappointed to find out... that the Rewards $7 Jon P. customer service was very professional and accommodating...especially since I was surprised and disappointed to find out... that the Rewards $7 oil change does not cover synthetic oil which my new lease requires. More

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