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Jon Shapiro

Overview Reviews (129) Inventory (97)

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Jon Shapiro

Jon Shapiro | Page 10

Service Manager

NYE Volkswagen

5865 Rome-Taberg Road
Rome, NY 13440

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4.9

129 Reviews

Overview Reviews (129) Inventory (97)

4.9

129 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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129 Reviews of Jon Shapiro

July 07, 2024

Dealership Rating

Employee Rating

The service is always good. The employees are always polite and courteous. Would definitely recommend The employees are always polite and courteous. Would definitely recommend More

by MCURRIE3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Guzzardo

Jul 08, 2024 -

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 07, 2024

Dealership Rating

Employee Rating

Very friendly and courteous staff that was very helpful and attentive to our needs of the CarNet not working. Part was ordered and follow up appointment made. Thank you and attentive to our needs of the CarNet not working. Part was ordered and follow up appointment made. Thank you More

by ANLANSTON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Memery , Jim Guzzardo

Jul 08, 2024 -

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 05, 2024

Dealership Rating

Employee Rating

I brought my car in for and inspection and it was quick and easy. Service staff was friendly and professional and easy. Service staff was friendly and professional More

by eric_springer15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Guzzardo

Jul 08, 2024 -

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 01, 2024

Dealership Rating

Employee Rating

The service is reliable and the people are friendly. It’s a great service center. It’s a great service center. More

by wendy.woods.bunker

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Memery , Jim Guzzardo

Jul 02, 2024 -

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 30, 2024

Dealership Rating

Employee Rating

Nye Volkswagen is professional,friendly,prompt,courteous, and knowligable. Having my Tiguan serviced at Nye Volkswagen is always a pleasant experience ! and knowligable. Having my Tiguan serviced at Nye Volkswagen is always a pleasant experience ! More

by ANTHONYS97225

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Memery , Jim Guzzardo, Tina C

Jul 02, 2024 -

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 26, 2024

Dealership Rating

Employee Rating

John was incredibly helpful with my car getting serviced. Although there was a larger wait than originally estimated, I appreciated his transparency of why it took so long and I also appreciated receiving a Although there was a larger wait than originally estimated, I appreciated his transparency of why it took so long and I also appreciated receiving a voucher for my inconvenience. More

by ANNABELLAKAJTEZOVIC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 27, 2024 -

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 25, 2024

Dealership Rating

Employee Rating

Prices are high but so is everything these days. Service was very good thank you Service was very good thank you More

by MWILLIS3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Memery , Jim Guzzardo

Jun 25, 2024 -

NYE Volkswagen responded

Thank you for taking the time to provide us with this feedback.

June 22, 2024

Dealership Rating

Employee Rating

they are always there to help with anything Thank you to all from NYE Rome and Oneida all from NYE Rome and Oneida More

by KUDICR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Memery , Jim Guzzardo

Jun 25, 2024 -

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 22, 2024

Dealership Rating

Employee Rating

The Rome dealerships has always been very accommodating. They handled all my questions in a timely professional way. Also explaining in detail the work that is needed to be done. They handled all my questions in a timely professional way. Also explaining in detail the work that is needed to be done. More

by beatricespears52

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Jun 25, 2024 -

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 19, 2024

Dealership Rating

Employee Rating

Always easy to get into. Professional to deal with! Friendly and nice! Service is great. Professional to deal with! Friendly and nice! Service is great. More

by FILMWORKER2003

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Memery , Jim Guzzardo

Jun 20, 2024 -

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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