Jon Stewart

I had an extremely disappointing experience with Peoria Ford. I called about a Raptor R they had in stock and made it clear I was ready to purchase. They sent over a Vehicle Purchase Information sheet, Ford. I called about a Raptor R they had in stock and made it clear I was ready to purchase. They sent over a Vehicle Purchase Information sheet, and I approved them to run my credit at 8:54 AM on Tuesday. Between 8:54 AM and 12:00 PM, I reached out multiple times asking for an update and received no clear communication. At 12:00 PM, I was told I was not approved. I immediately offered to put $50,000–$75,000 down and was told that would “for sure” get me approved. For context, I had agreed to pay $24,000 over MSRP. I was not negotiating or wasting time — I was ready to move forward. After that, I followed up three separate times asking what the hold-up was. At 6:16 PM, I was finally told the Director was working another deal on the same truck and had someone coming in at 8:00 PM to look at it. So while my credit had already been run and I had agreed to the deal, they were actively working another buyer on the same vehicle without communicating that to me. It certainly felt like my offer was being used as leverage to push another buyer, but regardless of the reason, the lack of transparency and professionalism was unacceptable. If the vehicle was not secured for me, that should have been communicated clearly — especially after running my credit and confirming terms. Very frustrating experience. More

Report | Print

Scummy people. Told me we had a deal I came down to buy the car and they are in the process of selling it to someone else. Never shop here they’ll just sell it to a Told me we had a deal I came down to buy the car and they are in the process of selling it to someone else. Never shop here they’ll just sell it to a higher offer. Made me wait over an hour. Ridiculous After I filled out paperwork and everything More

Report | Print

I recently had the pleasure of purchasing my truck from this dealership and I couldn't be happier with my experience. From the moment I walked in I was greeted by friendly and knowledgeable staff! They wer this dealership and I couldn't be happier with my experience. From the moment I walked in I was greeted by friendly and knowledgeable staff! They were transparent about pricing and financing options, making the entire process smooth and stress-free. Overall I highly recommend this dealership to anyone in the market who is looking to find their vehicle of the dreams.Thank you Peoria Ford! More

by o.luna7008 Verified Customer Verified Customer

Report | Print

Staff have friendly personable qualities who engage and listen to clients ensuring issues are understood and resolved listen to clients ensuring issues are understood and resolved More

by cmoreno430 Verified Customer Verified Customer

Report | Print

They are ready to take care of you and your needs. I highly recommend this dealership. I highly recommend this dealership. More

by Kaden woolfolk Verified Customer Verified Customer

Report | Print

All went well. Price was fantastic. Everyone is very helpful.we will enjoy our new truck Price was fantastic. Everyone is very helpful.we will enjoy our new truck More

by Webster.Peterson Verified Customer Verified Customer

Report | Print

My car had oil all the front door and carpet ,my steering wheel is cracked in 2 places never will I let my husband bring my car back to this dealership wheel is cracked in 2 places never will I let my husband bring my car back to this dealership More

by JOHNNYGRANTIER Verified Customer Verified Customer

Report | Print

This is the second vehical i have purchased no problem with either this is thr best dealership that i have been to i will be back when i need another vehical with either this is thr best dealership that i have been to i will be back when i need another vehical More

by PROGR0OMER102 Verified Customer Verified Customer

Report | Print

Amazing team at Peoria Ford! !! Always a pleasure going in to get work done there. !! Always a pleasure going in to get work done there. More

by Danielle Machelle Verified Customer Verified Customer

Report | Print

Loved the dealership, BLAKE WAS AMAZING! They worked with my very unique situation and got me what I wanted! They worked with my very unique situation and got me what I wanted! More

Report | Print