Jonathan Benitez

Great customer service. Keeps me updated on everything about my vehicle.service advisor texts giving me constant updates and when my vehicle is ready and a full inspection an Keeps me updated on everything about my vehicle.service advisor texts giving me constant updates and when my vehicle is ready and a full inspection and recommendation if any further issues with my vehicle. More

by Anrod1953 Verified Customer Verified Customer

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Everyone was courteous. Pleasant trip to the dealer for recall. We bought another hybrid vehicle. Pleasant trip to the dealer for recall. We bought another hybrid vehicle. More

by householdrepair Verified Customer Verified Customer

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My new KIA from Regal has a bad seat and Regal has played runaround with me. I have had the vehicle in at least 3 times and Jonathan and the service team have yet to resolve my issue. Now they say my part (t runaround with me. I have had the vehicle in at least 3 times and Jonathan and the service team have yet to resolve my issue. Now they say my part (that may or may not fix the seat issue) is on back order and they have no eta. I was told a service manager would reach out to me to discuss the delay and I’ve yet to get a call from anyone in service and it’s been 2+weeks. Now I’m moving out of state and will have to find a new dealership to work through the issue. Very disappointed in the service at Regal KIA. More

by Darin W Verified Customer Verified Customer

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Like always excelente. Service is excellent, they keep you up dated of what's going on with your car , excelent lobby with great coffee machine and also popcorn. Service is excellent, they keep you up dated of what's going on with your car , excelent lobby with great coffee machine and also popcorn. More

by soniabetancourt Verified Customer Verified Customer

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Awesome and professional service. Excellent communication. Quick turnaround! Jonathan was very nice and knowledgeable. Thank you Kia! Excellent communication. Quick turnaround! Jonathan was very nice and knowledgeable. Thank you Kia! More

by Debbie46 Verified Customer Verified Customer

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I have never been involved in a better dealership. Customer service is awesome I have never been involved in a better dealership. Customer service is awesome at Kia Regal Customer service is awesome I have never been involved in a better dealership. Customer service is awesome at Kia Regal More

by david_torres_40 Verified Customer Verified Customer

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Very happy with this dealership. Work was done efficiently and staff was very nice to deal with Work was done efficiently and staff was very nice to deal with More

by llorren0 Verified Customer Verified Customer

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Jonathan was able to get me in and out quickly and kept me informed throughout my visit. me informed throughout my visit. More

by UFGATOR154 Verified Customer Verified Customer

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I drive 40 minutes to come to this dealership because I feel like everyone there is always willing to make sure that I am taking care of. feel like everyone there is always willing to make sure that I am taking care of. More

by THERESAANN13 Verified Customer Verified Customer

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They are very rude and insist you need more work done than you do. They argued with me on the phone. I know there's a known issue with the engine for this car. Now they insisted there's an oil leak and n than you do. They argued with me on the phone. I know there's a known issue with the engine for this car. Now they insisted there's an oil leak and no there is not. I WILL NEVER DO BUSINESS WITH KIA AGAIN. I GOT RID OF THAT PIECE OF CRAP CAR. I DIDN'T WANT IN THE FIRST PLACE AND WAS PUSHED INTO BUYING. More

by lyeknaac2k Verified Customer Verified Customer

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