Jonathan Benitez
Jonathan Benitez at Regal Kia Lakeland

Jonathan Benitez

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
799 Reviews
4.7

799 Reviews

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799 Reviews of Jonathan Benitez

December 19, 2025

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Employee Rating

I LOVE Regal KIA. .. I feel like family when I'm there. Everybody at that location knows My family and I by name, as well as, I feel that I'm offered the very best deal More

by SMITHBETTY638
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Dec 19, 2025

Regal Kia Lakeland responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Kia Lakeland, we look forward to having you as a valued customer for many years to come!

December 19, 2025

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Employee Rating

It was good , everyone is very friendly and helpful! They greet you with a smile and always available to answer any question you have ! More

by diazmary
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Dec 19, 2025

Regal Kia Lakeland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Kia Lakeland. We look forward to having you as one of our valued customers for many more years to come!

December 18, 2025

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Excellent and friendly customer service. The required work was done well and in a timely manner. More

by ALGUERR1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Regal Kia Lakeland responded

We're so glad to hear it! Thank you for rating us five stars! – Regal Kia

December 18, 2025

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Everyone at Kia has been amazing. Thank you Service is everything and you guys nailed it More

by susanmcbride
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Edwin Rodriguez

Dec 18, 2025

Regal Kia Lakeland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Regal Kia Lakeland to be a positive one. Please don't hesitate to reach out if you need anything else.

December 17, 2025

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Generally good service and communication. I think the diagnostic price is way too high. This time there was a suggestion that we needed new rear brakes and I asked for pictures and then Jere More

by RICHEYM
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 17, 2025

Regal Kia Lakeland responded

Thank you so much for your review. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Regal Kia Lakeland to be a positive one. We apologize for the confusion regarding your brakes. Please don't hesitate to reach out if you need anything else.

December 14, 2025

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Our sales guy Willie did an amazing job. I couldn't ask for a better person to take care of us More

by Ryan
Service Price Transparency
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Recommend Dealer
Yes
Dec 14, 2025

Regal Kia Lakeland responded

Thanks for sharing about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

December 13, 2025

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Very clean and courteous. very prompt with getting me checked in washed my car and was great at explaining what they did More

by tmcfarland56
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 13, 2025

Regal Kia Lakeland responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Kia Lakeland, we look forward to having you as a valued customer for many years to come!

December 12, 2025

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Employee Rating

Service was OK . Just wish the service agent would take the time to make sure the task asked for is completed. When I asked for the car wash, I expected the whole c More

by Mcsnoopy261
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Regal Kia Lakeland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Regal Kia Lakeland!

November 30, 2025

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Employee Rating

Jonathan and service manager Orlando took care of my every auto needs. I have been doing business with Regal for many many years. More

by SHIRLOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2025

Regal Kia Lakeland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 29, 2025

Dealership Rating
Employee Rating

This was for an oil change. The oil change was scheduled. The oil was changed. More

by Bigblue70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2025

Regal Kia Lakeland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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