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Jonathan Benitez

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Jonathan Benitez

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Jonathan Benitez | Page 4

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.6

547 Reviews

Overview Reviews (547) Inventory (201)

4.6

547 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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547 Reviews of Jonathan Benitez

December 31, 2023

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Employee Rating

Called for appointment for recalls, got in quick and easy. Will be back, when I need service again. easy. Will be back, when I need service again. More

by Punkinspizgrl

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Jan 05, 2024 -

Regal Kia Lakeland responded

Thank you!

December 22, 2023

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Employee Rating

Chris Boswell is terrible. . I’m glad someone took over for him. Misael is great! . I’m glad someone took over for him. Misael is great! More

by vcalimano88

Verified Customer

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Workmanship

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Recommend Dealer

Other Employees Tagged: Chris Boswell

Helpful 0

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Jan 05, 2024 -

Regal Kia Lakeland responded

We always aim to deliver a great experience. We're sorry to hear that you had an unpleasant experience at our dealership. We will use the feedback to make us better and to ensure this doesn’t happen again.

December 10, 2023

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Employee Rating

The service department is great at regal Kia. Great experience every time I go there Great experience every time I go there More

by tazruleszat

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kelsey Johnson, Jorge Benitez, Misty Osborne, Jeremy Mahr, Genesis Cruz , Carlos Iona

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Dec 12, 2023 -

Regal Kia Lakeland responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you.

December 02, 2023

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Fast friendly service, awesome customer service, would recommend to my friends and family. Regal Kia 🫶🏽 recommend to my friends and family. Regal Kia 🫶🏽 More

by Esawbaby

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kelsey Johnson, Jorge Benitez, Misty Osborne, Jeremy Mahr, Genesis Cruz , Carlos Iona

Helpful 0

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Dec 08, 2023 -

Regal Kia Lakeland responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve our customers.

November 30, 2023

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Very nice place with very nice staff,and the work performed on my car was quick and efficient. performed on my car was quick and efficient. More

by RTG910

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Dec 08, 2023 -

Regal Kia Lakeland responded

At Regal, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service was provided in a timely manner.

November 25, 2023

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Employee Rating

The service team did not do their job and Jorge Martinez can't take responbility he's a horrible manager trying to throw the good worker under the bus he should get fired for not doing his job fight and mis can't take responbility he's a horrible manager trying to throw the good worker under the bus he should get fired for not doing his job fight and misty should get promoted More

by holy786

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Nicholas Gelpi, Kelsey Johnson, Jorge Benitez, Misty Osborne, Jeremy Mahr, Ricky Custodio, Genesis Cruz , Gabe Dejesus, Carlos Iona

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Nov 28, 2023 -

Regal Kia Lakeland responded

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.

November 19, 2023

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Excellent service and attention to customers. Good waiting area with compliments. Shuttle Service for clients Good waiting area with compliments. Shuttle Service for clients More

by alexaguilaraecu

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Nov 21, 2023 -

Regal Kia Lakeland responded

Thank you!

November 14, 2023

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I love Kia regal in Lakeland they always treat me good and take care of my needs and take care of my needs More

by maribarrios96

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kelsey Johnson, Jorge Benitez, Misty Osborne, Jeremy Mahr, Genesis Cruz , Carlos Iona

Helpful 0

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Nov 21, 2023 -

Regal Kia Lakeland responded

We're happy to see that you had a 5-Star experience at Regal Kia. Thanks for sharing.

November 09, 2023

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Employee Rating

Thanks for the great, timely work of the service department today!!! Service techs are the greatest! department today!!! Service techs are the greatest! More

by Pinklass

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Nov 14, 2023 -

Regal Kia Lakeland responded

Kia has an awesome team! Thank you.

November 07, 2023

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Employee Rating

I have been very pleased with the service at Regal Kia. Compared to the dealers I dealt with in California your dealership is fantastic. Compared to the dealers I dealt with in California your dealership is fantastic. More

by bb33565

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kelsey Johnson, Jorge Benitez, Misty Osborne, Jeremy Mahr, Genesis Cruz , Carlos Iona

Helpful 0

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Nov 14, 2023 -

Regal Kia Lakeland responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

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