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Jonathan Benitez

Overview Reviews (847) Inventory (529)

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Jonathan Benitez

Jonathan Benitez | Page 4

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8

847 Reviews

Overview Reviews (847) Inventory (529)

4.8

847 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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847 Reviews of Jonathan Benitez

February 16, 2026

Dealership Rating

Employee Rating

Excellent servicio Un servicio excelencia Excelente Un sitio calidad Gente muy amable un servicio calidad sitio calidad Gente muy amable un servicio calidad More

by yaya_morales12

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Feb 17, 2026 -

Regal Kia Lakeland responded

Gracias por sus amables palabras! Estamos felices de saber que nuestro equipo en Regal Kia le ofreció un servicio de calidad.

February 14, 2026

Dealership Rating

Employee Rating

Okay Okay Jonathan was great Muy bien por el servicios Estupendo? Todo? estùvo muy bien Estupendo? Todo? estùvo muy bien More

by ELMARAVILLOSOPR

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Feb 14, 2026 -

Regal Kia Lakeland responded

It’s wonderful to know Jonathan took great care of your Kia Seltos service. We’re glad everything met your needs. Thank you for sharing, and we look forward to assisting you again.

February 12, 2026

Dealership Rating

Employee Rating

This dealership has excellent customer service from every employee that I encountered. Very courteous, kind and helpful. employee that I encountered. Very courteous, kind and helpful. More

by tcolvin911

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr, Justin Callahan

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Feb 12, 2026 -

Regal Kia Lakeland responded

We’re delighted to hear our team’s service on your Kia Sportage impressed you with their courtesy and helpfulness. Thank you for recognizing every employee you encountered. We appreciate you choosing us for your service needs.

February 12, 2026

Dealership Rating

Employee Rating

Service great, but wait time was too long. Got there at 4pm and didn't leave until almost 5:30pm. Had 1 tire replaced. Got there at 4pm and didn't leave until almost 5:30pm. Had 1 tire replaced. More

by schultzjamesa

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Feb 13, 2026 -

Regal Kia Lakeland responded

Thank you for your feedback and for choosing Regal Kia. We apologize for the wait, and we will share your comments with our team so we can improve moving forward. See you next time!

February 11, 2026

Dealership Rating

Employee Rating

Clean great customer service. The wait time is that bad, depending on the service. Satisfied The wait time is that bad, depending on the service. Satisfied More

by flaco1181

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Feb 12, 2026 -

Regal Kia Lakeland responded

Thank you for noting how tidy our facility is and the attentive customer care you received. Jonathan and the team work to keep wait times reasonable when servicing your Kia Sorento. We appreciate your feedback and are glad you’re satisfied.

February 08, 2026

Dealership Rating

Employee Rating

great customer service. Take care of customers, and keeps you updated of vehicle status Satisfy with how they care about the customer. Take care of customers, and keeps you updated of vehicle status Satisfy with how they care about the customer. More

by Anrod1953

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Feb 08, 2026 -

Regal Kia Lakeland responded

Hi Anrod! We are flattered by your glowing review of our customer service team! Thank you for choosing Regal Kia and for sharing your experience. Safe travels ahead!

Feb 08, 2026 -

Anrod1953 responded

Great advisor very helpful and keeps you updated and informed about your vehicle. . And always try to resolve any issue as what to expect and when your vehicle would be ready..I’m very satisfied with this dealership and his advisors .

February 03, 2026

Dealership Rating

Employee Rating

My wife was there all day. She said it was great, and she Was satisfied She said it was great, and she Was satisfied More

by BUCSFAND61

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr , All was great

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Feb 03, 2026 -

Regal Kia Lakeland responded

Thank you for the five-star review! We’re delighted your wife had a great experience with service on her Kia Soul. We look forward to assisting you both again whenever you need anything.

February 03, 2026

Dealership Rating

Employee Rating

Was kept up to date on what needed to be done and how they were progressing with my oil change and tire rotation and other services they were progressing with my oil change and tire rotation and other services More

by TNT8797

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 03, 2026 -

Regal Kia Lakeland responded

Thanks for your 5-star review. We’re happy Jonathan and our team kept you informed throughout your Kia service, from the oil change and tire rotation to the additional work. We look forward to assisting you again.

January 30, 2026

Dealership Rating

Employee Rating

Amazing Amazing Pablo and jonathan are the best Amazing Pablo and jonathan are the best , i will definitely come back Pablo and jonathan are the best , i will definitely come back More

by a.rivera20

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Jan 31, 2026 -

Regal Kia Lakeland responded

Hi Rivera! Thank you for your kind words! We'll be sure to pass them along to Pablo and Jonathan. We look forward to welcoming you back to Regal Kia!

January 29, 2026

Dealership Rating

Employee Rating

Misty and all the people at the service department are great . Appreciate all they do for me. great . Appreciate all they do for me. More

by bdtownly

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr

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Jan 31, 2026 -

Regal Kia Lakeland responded

Thank you so much for your kind words for Misty and our team, and for taking the time to leave us this wonderful service feedback!

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