Jonathan Jordan

The service center was Great! Had my new tires on in no time . I appreciate the service Had my new tires on in no time . I appreciate the service More

by SCALVERT0 Verified Customer Verified Customer

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I enjoyed my experience with Stivers Ford of Birmingham. Everyone was so friendly and helpful in finding my new GT premium Everyone was so friendly and helpful in finding my new GT premium More

by SCALVERT0 Verified Customer Verified Customer

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The vehicle was ready when promised and the work was explained. The other work was suggested to schedule either the main shop. explained. The other work was suggested to schedule either the main shop. More

by BOILRES74 Verified Customer Verified Customer

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Great that they provide mobile services and they were prompt and courteous, also very quick in getting the job done. prompt and courteous, also very quick in getting the job done. More

by willtyner Verified Customer Verified Customer

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Well it was Jonathan to the rescue and get my car serviced, he also had a loaner truck I could use after all the mishaps that happened. Bronco Sport was serviced, and they reprogrammed the system. Th serviced, he also had a loaner truck I could use after all the mishaps that happened. Bronco Sport was serviced, and they reprogrammed the system. The other issue was actually just me, my error and me hitting the wrong button on steering wheel. Stephen from service helped me out with that portion. Only issue was that my Bronco Sport did not receive complimentary car wash. There are definitely opportunities that could be much better. Shelby reaching out and then not making anything happen. I had to send an email to the owner and General Manager to get action. Also took 3 trips to get my tire fixed and I ended up having to buy a new tire. I thought it would be covered in my lease. That is what I am used too. Luke was very communicative and let me know what was happening. He even followed up by making sure everything was good with the new tire. It definitely took to many trips to get the tire issue resolved. I know how important surveys are since I am in the Customer Service business and since it all did get done after all I gave the 5-star rating. Should not have had to send email to owner and GM to make it happen. Everyone is always friendly when I have brought my Bronco in. However, there is definitely work to be done and improve the experience. More

by SBROSNAN2 Verified Customer Verified Customer

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Only complaint was Parts Dept. Ordered a recall part in May. Never called to tell me the part was in. When I called asking, they told me it was on the shelf with my name on it. T Ordered a recall part in May. Never called to tell me the part was in. When I called asking, they told me it was on the shelf with my name on it. This was Jully 1. More

by HYCHEJ Verified Customer Verified Customer

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Nice looking dealership if you're waiting for service it's comfortable. The manager worked with me to match online prices. it's comfortable. The manager worked with me to match online prices. More

by GENO5 Verified Customer Verified Customer

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Stivers is great. The workers are great. The service is wonderful. I’ve continued to have a pleasant experience. The workers are great. The service is wonderful. I’ve continued to have a pleasant experience. More

by KASSIDY_7 Verified Customer Verified Customer

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Excellent Service that I can depend on. I’ll be using the service again soon. I’ll be using the service again soon. More

by BENJAMINARRINGTON104 Verified Customer Verified Customer

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Fast and professional good decent price. Wish they would of washed my truck though will come back Wish they would of washed my truck though will come back More

by Lukeragauskas Verified Customer Verified Customer

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