My overall interaction with the service department was
excellent, from point of contact for scheduling, to service completion. The process used to drop-off my car, schedule and obtain a loaner were both
excellent, from point of contact for scheduling, to service completion. The process used to drop-off my car, schedule and obtain a loaner were both excellent. The loaner was waiting and in excellent condition. The service team was prepared for my arrival and welcomed me. The team knew why I was there, asked appropriate questions, and explained the process in detail including costs and completion timeline. There were no surprises. This was an unexpected level of concern, attention to detail, customer advocacy, and excellent communication when compared to past service interactions with other service centers over many years of automobile ownership. I truly feel the team had my best interest in mind and advocated for the best possible solutions to my service needs. I highly recommend Legend/Amityville Porsche for service.
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by 101DSKAHILL
Verified Customer
Verified Customer
Service Price Transparency
Oct 03, 2024 -
Legend Porsche Audi VW responded
Hello Dennis, thank you for your incredible review! We're thrilled that you had such a wonderful experience with our service team. Our team always aims to go above and beyond our customer's expectations and we're delighted to hear your feedback. We greatly appreciate you taking the time to tell us about your service visit and thank you for the amazing recommendation! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup
Jonathan was very accommodating!
Positive experience all around. Highly recommended. Will be returning for all service.
Positive experience all around. Highly recommended. Will be returning for all service.
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by ericahelene117
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2024 -
Legend Porsche Audi VW responded
Hello Erica, thank you for your amazing review! We're delighted that Jonathan provided you with an amazing service experience. We appreciate the recommendation and we look forward to welcoming you back. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup
Always such a wonderful experience with Audi Massapequa.
. Couldn’t be happier with my new electric vehicle!
. Couldn’t be happier with my new electric vehicle!
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by larrybbd
Verified Customer
Verified Customer
Sep 27, 2024 -
Legend Porsche Audi VW responded
Hello Larry, thank you for the incredible review! We're delighted our team made your visit with us pleasant and we're happy to hear you're satisfied with your new EV. We appreciate you taking the time to share your wonderful feedback and thank you for choosing Audi Massapequa! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup
The recent visit to Porsche service went exceptionally
well. Everyone was nice and my car was finished in a short amount of time.
well. Everyone was nice and my car was finished in a short amount of time.
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by noelrashell
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2024 -
Legend Porsche Audi VW responded
Hello Pearl, thank you for the wonderful review and continued support! We're delighted our team left a positive impression and that your service was completed quickly. We appreciate you taking the time to tell us about your experience and for choosing Porsche Amityville. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup
Jonathan is one of the best service managers I’ve
encountered in a long time. The dealership is the Best!!
encountered in a long time. The dealership is the Best!!
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by Sweven
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2024 -
Legend Porsche Audi VW responded
Hello, thank you for your wonderful review! We're delighted that Jonathan made your service experience with us exceptional. We appreciate the amazing feedback and will pass it along to him. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup
Nothing can complain!
Again, they take good care of all the customers. I don't have to worry about anything when I have them to repair my car. 5 stars for sure!
Again, they take good care of all the customers. I don't have to worry about anything when I have them to repair my car. 5 stars for sure!
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by JASONX0827
Verified Customer
Verified Customer
Service Price Transparency
Sep 20, 2024 -
Legend Porsche Audi VW responded
Hi Jason, thank you for your wonderful feedback! We're thrilled our team always makes your service with us easy and hassle-free! We appreciate you taking the time to tell us about your service experience and thank you for choosing Porsche Amityville. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup
Jonathan was great.
His knowledge and professionalism made the repair process trouble free. Keep it up Legend!
His knowledge and professionalism made the repair process trouble free. Keep it up Legend!
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by JULIELULLY
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2024 -
Legend Porsche Audi VW responded
Hello Julie, thank you for the incredible feedback! Our top priority is having a knowledgeable and professional team, and we're thrilled that Jonathan made your service with us easy. We appreciate you taking the time to write us about your visit and for choosing Porsche Amityville! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup
Jonathan was quick to respond to my appointment schedule
and was sure to explain all the work that was going to be completed. My car was ready as pfomised!!!
and was sure to explain all the work that was going to be completed. My car was ready as pfomised!!!
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by Joe@mastersext.com
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ivy Feinsilver
Sep 16, 2024 -
Legend Porsche Audi VW responded
Hello Joe, thank you for your wonderful review! We're thrilled Jonathan made your visit with us exceptional. He is a valued member of our service team and we will pass along your incredible feedback. Thank you for choosing Porsche Amityville once again and for taking the time to review us, we appreciate it! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup
As a long time customer, it is nice to see a fresh face
in the dealership. Jonathan was easy to deal with, friendly, efficient, and made me feel comfortable throughout the whole process.
in the dealership. Jonathan was easy to deal with, friendly, efficient, and made me feel comfortable throughout the whole process.
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by Emma Jones
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2024 -
Legend Porsche Audi VW responded
Hello Emma, thank you for your wonderful review! We're thrilled Jonathan made such a positive impression during your service with us. He is a valued member of our team and we'll be sure to pass along the kind words. We appreciate the continued support and thank you for taking the time to leave us your feedback. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup
What a great experience we had with Jonathan and the
whole team at Amityville Porsche. From the greeting outside, to the calls letting me know what was being done on the car, every step of the way was p
whole team at Amityville Porsche. From the greeting outside, to the calls letting me know what was being done on the car, every step of the way was professionally handled. When I picked up my car Jonathan pulled it up to the door, and went over everything they did. Great brand, amazing facility, outstanding employees.
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by BUGSWIFE
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2024 -
Legend Porsche Audi VW responded
Hello, thank you for your fantastic review! We're thrilled to hear that Jonathan provided you with exceptional service during your recent visit with us. Our team is dedicated to upholding high standards of customer service, and we're pleased to know that you received amazing care throughout the whole process. Thank you for taking the time to leave your wonderful feedback, and for choosing Porsche Amityville. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup
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