Jonathan Kent | Page 4

We compared Honda CRV & others. Being a Honda family we were inclined to purchase another Honda...but we didn’t like the salesmanship at Honda...We met Patrick Gloss on day one and my wife and I were impre were inclined to purchase another Honda...but we didn’t like the salesmanship at Honda...We met Patrick Gloss on day one and my wife and I were impressed by his sincerity and willingness to answer our questions (and also his concern during this Covid pandemic. Patrick is Number 1 in our mind as both a salesperson and a gentleman...Patrick is the reason why we chose Metrowest Subaru.. More

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Great dealer! Easy to work with. Nice people. Good pricing. No hassles. Upfront. Went the extra step of delivering the car to my home. Really appreciative. pricing. No hassles. Upfront. Went the extra step of delivering the car to my home. Really appreciative. More

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Jeff Ricard reached out to me after I made an inquiry on a Forester through the website. He was very personable on the phone and made me feel comfortable right away. I did not feel any pressure whatsoever, a Forester through the website. He was very personable on the phone and made me feel comfortable right away. I did not feel any pressure whatsoever, which was surprising given the current conditions due to C-19. He invited us for a test drive and we tried the Forester but the seat was not comfortable for me, so the next day we test drove an Outback. We met salesman Patrick Gloss, who was very accommodating. Jeff and Patrick allowed us all the time we needed, and even said to take the cars home to make sure they fit in our garage! When we learned that a famiky member had unexpectedly passed away, they were very understanding and gave us time and space to mourn. After presenting Jeff with another Subaru dealer's offer, Jeff matched it and we bought our Outback. I can't say enough how transparent and straightforward Jeff and Patrick were, and we'd highly recommend talking to them before approaching any other Subaru dealer. We also were impressed with John Kent, who thoroughly explained all of the paperwork and optional packages we could add to protect our new car. Thank you for the impeccable treatment and service we received! More

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Worked with Jeff and John (finance) on purchasing my 2020 Subaru Impreza amidst the coronavirus shenanigans. The process was well oiled. They were both great and responsive. Got great pricing on the car. I w Subaru Impreza amidst the coronavirus shenanigans. The process was well oiled. They were both great and responsive. Got great pricing on the car. I was even a bit of a PITA by switching pickup days requiring double work and expediting work for Jeff and John, but they made it all happen. Would certainly recommend MetroWest Subaru to anyone looking to buy a new subbie. More

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Marc was low-key, patient and easy to deal with. He offered a very reasonable deal without all the haggling I experienced at other dealerships. I’d go back to Metrowest for my next Subaru. offered a very reasonable deal without all the haggling I experienced at other dealerships. I’d go back to Metrowest for my next Subaru. More

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Being 23 and signing for my first car, I was nervous that I'd feel like I was being ripped off by a car dealer (I don't know much about cars, look young, and dress well. I felt like that made me look like an I'd feel like I was being ripped off by a car dealer (I don't know much about cars, look young, and dress well. I felt like that made me look like an easy "mark"). So I shopped around at several dealerships, with a little fear in my gut. I finally landed at MetroWest Subaru, which was where I felt most comfortable. That was entirely thanks to Marc! Marc is a straight shooter. He was honest from the get, made me feel comfortable, and walked me through my different options based on my budget. We settled at on a car that I loved and whose upfront cost/monthly payment I felt was fair. I appreciated his patience and willingness to work with where I was at. If you're looking for a dealer that you feel you can trust, if you're looking for a dealer who won't make you feel like you're being scammed or taken advantage of, go talk with Marc. Not only was he there for me before the sale, be he even texted me afterward to celebrate with me, and to check in on how I've been enjoying the car since. Nothing but smiles for me and my Subaru; Thanks Marc! More

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No pressure from salesman. He made us feel comfortable during our visit and knew what we wanted and made sure we were listened to, very patient. Doing the financial part was clear and all questions were a during our visit and knew what we wanted and made sure we were listened to, very patient. Doing the financial part was clear and all questions were answered. We will be back. More

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Patrick was very helpful with the whole process. I purchased my first car at the dealership and I would definitely recommend the place to anyone. purchased my first car at the dealership and I would definitely recommend the place to anyone. More

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Great Customer service Patrick was very helpful when purchasing my used Subaru. He even came in early so I could pick the car up when it was convenient for me. John in the f Patrick was very helpful when purchasing my used Subaru. He even came in early so I could pick the car up when it was convenient for me. John in the finance department explained my options and made choosing the right payment plan and coverage very simple. More

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Great overall buying experience Met with Jake after a couple of phone calls and in a few minutes I knew I would purchase the car from him. He professionally answered our questions an Met with Jake after a couple of phone calls and in a few minutes I knew I would purchase the car from him. He professionally answered our questions and his knowledge was very helpful in resolving a few items of concern. We were happy to agree on a deal without feeling pressured or uncomfortable. We would gladly recommend Jake to anyone planning to buy a Subaru. Thanks! More

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