Luke McDonald

i had given the dealership a five star review because of the salesman we bought our car from.. however after two weeks after i washed the car in my driveway we discovered paint was chipping on the hood of o the salesman we bought our car from.. however after two weeks after i washed the car in my driveway we discovered paint was chipping on the hood of our RDX. We took it back to the dealership thinking that they would fix it .. The manager was totally unhelpful stating that even though that during the detailing process they spot painted it for sale. The chips are really noticeable. They said they would fix it for a price.. They knew about these chips when they sold the car.. they should be liable to fix a product they sold that has painting issues that they caused.. I buy at least one vehicle a year and had believed this was a really top dealership.. this manager should learn some people skills as he was close to being rude by implying i caused the problem .. totally un professional used car and service people.. More

Print

It was so easy to find exactly what we wanted here. Our 2026 MDX is a dream! Great price too! We would definitely recommend this dealership to anyone looking to purchase a new car. Our 2026 MDX is a dream! Great price too! We would definitely recommend this dealership to anyone looking to purchase a new car. More

by LIKETOROCK Verified Customer Verified Customer

Print

He was wonderful. Walked me through everything on the car, back and forth between a few cars. When decided, he set me up with my phone, even came in on his day off to Walked me through everything on the car, back and forth between a few cars. When decided, he set me up with my phone, even came in on his day off to finalize the deal. I'm a salesrep too and I know sometimes you have to go above and beyond to help a customer. Some do and some don't. He DID! He is a prize to Acura! He even went over some highlights he liked in the manual. Most people don't even LOOK in the manual! I would highly recommend him to others. More

by LILMIKEY.DS Verified Customer Verified Customer

Print

I had a very pleasant experience here at Niello Acura. Der was very helpful and most professional. Der was very helpful and most professional. More

by SHAWNJ420 Verified Customer Verified Customer

Print

4th lease renewal at Niello Acura. Per usual, they made it as easy as possible! Per usual, they made it as easy as possible! More

by Jen Gregory Verified Customer Verified Customer

Print

They were delightful to work with. Yev is the best, you are lucky to have him. Yev is the best, you are lucky to have him. More

by CONNIEPEEL Verified Customer Verified Customer

Print

We are so happy with our new Acura! It was a pleasure working with Nathan. We highly recommend Niello to our friends and family. It was a pleasure working with Nathan. We highly recommend Niello to our friends and family. More

by TERI.ZINGARELLI Verified Customer Verified Customer

Print

Brian is great. I just purchased my 3rd Acura from him! He is attentive to what I’m looking for and tries to find me the best deal. Highly recommend. I just purchased my 3rd Acura from him! He is attentive to what I’m looking for and tries to find me the best deal. Highly recommend. More

by SHAR.HENDERSON Verified Customer Verified Customer

Print

Very professional and the experience made it eazy to pick what I wanted family vibe what I wanted family vibe More

by TEAMFIVE1 Verified Customer Verified Customer

Print

I had a great experience buying a new MDX. Lance was extremely knowledgeable and not over selling. Luke helped with pricing. I owned my last MDX 12 years. We really love the new one. Everyone Lance was extremely knowledgeable and not over selling. Luke helped with pricing. I owned my last MDX 12 years. We really love the new one. Everyone did what they said they would do. Very happy with the experience. More

by M.TERZICH Verified Customer Verified Customer

Print