Jonathan Martinez | Page 3

The Representatives and the dealership were well organized and very helpful. We look forward to visiting the dealership again. organized and very helpful. We look forward to visiting the dealership again. More

by STUARTMARSHALL Verified Customer Verified Customer

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I thought I bought an Acura RDX on August 14, 2025. I communicated by text on Aug 13 I was interested in a specific car. The next day I communicated all day with salesman Jonathan. Mid afternoon I t I communicated by text on Aug 13 I was interested in a specific car. The next day I communicated all day with salesman Jonathan. Mid afternoon I told him “YES” I want this car. He congratulated me. Asked for a copy of drivers license and insurance which I immediately sent by text. I’m in Sonoma and they are located in Sacramento. Said he would send me the deposit form to fill out. I told him I had the full amount and would pay cash for the car. I transferred the money. I called my insurance lady and my kids. Then I get a call from Jonathan saying a couple was test driving the car. I asked “my car?” Long story short the couple came back and wanted the car so they sold it to them. When assistant manager called his excuse was they were in person. Doesn’t a verbal yes over the phone, copies of my license and insurance mean something? In the end they offered to keep a look out for another one. Seriously Niello Acura your customer service is beyond horrible. Buyers beware! More

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Jimmy and Jonathan are the absolute best! They accommodated me with everything g I asked for! They accommodated me with everything g I asked for! More

by AC01162016 Verified Customer Verified Customer

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Jonathan was superb in explaining the package/trim levels for the SUV Model that I was interested in. The sales process was outstanding. for the SUV Model that I was interested in. The sales process was outstanding. More

by 215CHARLIE Verified Customer Verified Customer

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Super professional dealership. Sale was quick and easy. Jonathan was easy to work with and provided seamless service in my new car purchase. Sale was quick and easy. Jonathan was easy to work with and provided seamless service in my new car purchase. More

by LISAMARIE9292 Verified Customer Verified Customer

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The sales, finance and service teams at Niello are outstanding. Jonathan and Mike made the buying process super easy. I will definitely continue to come here! outstanding. Jonathan and Mike made the buying process super easy. I will definitely continue to come here! More

by MKJARUSSELL12 Verified Customer Verified Customer

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I came into Niello Acura after a total loss on my other Acura. I wasn’t in the best place for getting into another car, and they worked with me to make it happen. Everyone was friendly and professional. Acura. I wasn’t in the best place for getting into another car, and they worked with me to make it happen. Everyone was friendly and professional. More

by CIARA.A.SHIREY Verified Customer Verified Customer

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Jonathan was great and helped me get a deal that I could not refuse. I was on a time crunch and the whole team worked quickly to get me out the door as soon as possible which was greatly appreciated. not refuse. I was on a time crunch and the whole team worked quickly to get me out the door as soon as possible which was greatly appreciated. More

by BFATIGATO Verified Customer Verified Customer

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Great staff, friendly and professional. Made the entire process easy. We were in need of a new vehicle unexpectedly and they helped us make a great purchase. Highly recommend. Made the entire process easy. We were in need of a new vehicle unexpectedly and they helped us make a great purchase. Highly recommend. More

by EALVARADO8083 Verified Customer Verified Customer

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I am extremely pleased with Jonathon Martinez and James Huddle Zamora professionalism, expertise, and overall personalities. Jonathon continued to research the 2025 TLX Acura until the perfect one was for Huddle Zamora professionalism, expertise, and overall personalities. Jonathon continued to research the 2025 TLX Acura until the perfect one was for me. James continuously updated me about the production and delivery date of new Acura. It takes much talent and skill to work with clients in search of a new perfect car that meets our needs. Give these men a RAISE! More

by MEBEN Verified Customer Verified Customer

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