Jonathan Martinez | Page 3

Chris, Jonathan, Hutch, Jimmy and Gary were all amazing to work with. It was such a smooth process from start to finish. I would recommend all of them 100%. Thank you for such a great experience and for to work with. It was such a smooth process from start to finish. I would recommend all of them 100%. Thank you for such a great experience and for a beautiful SUV. :) More

by MINDY8 Verified Customer Verified Customer

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Brian and Hutch were both amazing to work with and made the process of buying a new car an enjoyable (if not a fun) experience! the process of buying a new car an enjoyable (if not a fun) experience! More

by SLJOHNSON5 Verified Customer Verified Customer

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This dealership and the service people that work there specifically Gary, make our experience a good one. The process of purchasing is also an easy one. A small bit of negotiating, but we are very happy. specifically Gary, make our experience a good one. The process of purchasing is also an easy one. A small bit of negotiating, but we are very happy. More

by BLEFFER Verified Customer Verified Customer

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We had a great experience working with Lance at Acura Niello. They were incredibly patient throughout our decision and helped us find the perfect car for our family. No pressure, just honest and helpful Niello. They were incredibly patient throughout our decision and helped us find the perfect car for our family. No pressure, just honest and helpful guidance. We highly recommend them! More

by ZERLEE92 Verified Customer Verified Customer

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The Representatives and the dealership were well organized and very helpful. We look forward to visiting the dealership again. organized and very helpful. We look forward to visiting the dealership again. More

by STUARTMARSHALL Verified Customer Verified Customer

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I thought I bought an Acura RDX on August 14, 2025. I communicated by text on Aug 13 I was interested in a specific car. The next day I communicated all day with salesman Jonathan. Mid afternoon I t I communicated by text on Aug 13 I was interested in a specific car. The next day I communicated all day with salesman Jonathan. Mid afternoon I told him “YES” I want this car. He congratulated me. Asked for a copy of drivers license and insurance which I immediately sent by text. I’m in Sonoma and they are located in Sacramento. Said he would send me the deposit form to fill out. I told him I had the full amount and would pay cash for the car. I transferred the money. I called my insurance lady and my kids. Then I get a call from Jonathan saying a couple was test driving the car. I asked “my car?” Long story short the couple came back and wanted the car so they sold it to them. When assistant manager called his excuse was they were in person. Doesn’t a verbal yes over the phone, copies of my license and insurance mean something? In the end they offered to keep a look out for another one. Seriously Niello Acura your customer service is beyond horrible. Buyers beware! More

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Jimmy and Jonathan are the absolute best! They accommodated me with everything g I asked for! They accommodated me with everything g I asked for! More

by AC01162016 Verified Customer Verified Customer

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Jonathan was superb in explaining the package/trim levels for the SUV Model that I was interested in. The sales process was outstanding. for the SUV Model that I was interested in. The sales process was outstanding. More

by 215CHARLIE Verified Customer Verified Customer

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Super professional dealership. Sale was quick and easy. Jonathan was easy to work with and provided seamless service in my new car purchase. Sale was quick and easy. Jonathan was easy to work with and provided seamless service in my new car purchase. More

by LISAMARIE9292 Verified Customer Verified Customer

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The sales, finance and service teams at Niello are outstanding. Jonathan and Mike made the buying process super easy. I will definitely continue to come here! outstanding. Jonathan and Mike made the buying process super easy. I will definitely continue to come here! More

by MKJARUSSELL12 Verified Customer Verified Customer

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