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Jonathan Munoz
Jonathan Munoz | Page 7
Sales and Leasing Consultant
Toyota of Hackensack
278 River Street
Hackensack, NJ 07601
85 Reviews
Hi my names Jonathan I started in Toyota of Hackensack as a business development rep moved into product specialist and eventually sales. I take pride in making sure your overall purchase will be memorable! I hope to see you soon and answer any questions you may have.
Read moreDealership Experience
15 yrs, 4 mos
Industry Experience
15 yrs, 4 mos
Specialties & Trainings
Product specialist
Toyota certified
TCUV silver award
85 Reviews
Write a Review
85 Reviews of Jonathan Munoz
October 18, 2020
Manager of Toyota, Mr. Rim was friendly, very helpful and knowledgeable about cars. If my friends need to buy a car, I would definitely recommend him. and knowledgeable about cars. If my friends need to buy a car, I would definitely recommend him. More
by jcjessicacho
Verified CustomerOther Employees Tagged: Jay Rim
September 26, 2020
I was very grateful for the service with Johnathan Munoz very professional high quality in customer service. excellent ability very helpful. He very was assisted very professional and very informative. T very professional high quality in customer service. excellent ability very helpful. He very was assisted very professional and very informative. Thanks, Toyota of Hackensack, More
by JOHN
August 02, 2020
5 hours to buy a car! Imagine having the VIN number and exact price of a car, and still taking 5 hours to buy the car, at the price asked by the dealership! Every step of Imagine having the VIN number and exact price of a car, and still taking 5 hours to buy the car, at the price asked by the dealership! Every step of the process required negotiation, at times the dealership did not reveal extra costs. Individual members of the staff were pleasant, but overall the experience was not one which I would recommend to anyone. More
by HELSMITH23
Other Employees Tagged: Diana Carella
July 31, 2020
Very Good professional sales person. seems he knows and understands his career very well. will look for him next time I buy a car again. wish every sales per professional sales person. seems he knows and understands his career very well. will look for him next time I buy a car again. wish every sales person is like him. More
by TONYSHIN
July 19, 2020
Great services and excellent plan for a lease car. I hope my experience, will continue, the same way as the beginning. I highly recommend Toyota! my experience, will continue, the same way as the beginning. I highly recommend Toyota! More
by ELINOR26
Other Employees Tagged: Tony Munoz
July 09, 2020
Refuse to talk to customers. I wish I could leave no stars. Let me start of with this. I purchased my vehicle almost 2 months ago. My previous loan still has not been paid off. My I wish I could leave no stars. Let me start of with this. I purchased my vehicle almost 2 months ago. My previous loan still has not been paid off. My credit has been hit for a late payment already and now my bank is calling me saying they're going to repo a car that I already traded in. I called my new Lien holder to find out if they sent the pay off. They informed me they already sent a check to Toyota of Hackensack. When I call my old Lien Holder, they inform me that Toyota never called them to get a 10 day payoff. So now they're just taking money. Also, when I try to call to get any information, the salesmen "Johnathan" rejects my calls and tells me to talk to management, that it's not his problem. When I try to call management, they reject my call and send me straight to voicemail. My new Lien holder, old Lien holder and myself have been calling them everyday and leaving them voicemails and emails and they have still yet to reply to any of them. We call them everyday, so there's no reason someone can't answer the phone, from 3 different callers. At purchase I did tell them I had the title to the vehicle but after I let them know that I couldn't find it and I was informed by the salesperson, Johnathan, that they would help cover it for me. I reached out to them a few days after asking for an update. No answer. Then I hear from them after my credit is hit for a late payment that they aren't going to help me. I told them that if they would have told me that from the beginning I would have covered it, not til a few weeks after when my credit was affected. Also on the day I went to purchase the vehicle, I had an appointment for 1pm. Everything was done online and was completed already. I only had to come in to sign paperwork. How was I the very last person, at 7pm, to leave. Note, I live over 2 hours away so it was a travel to get there. I saw people come in after me, test drive, purchase, and leave before me. Also Also, mask were still required at the time of purchase and they had their sales team, and management all walking around without masks on. I work in the automotive field myself and I would never treat a customer like this. Let alone leaving them in the dark for almost 2 months. I should have read the reviews before purchasing because I would have seen the non stop flow of 1 star reviews coming in, that should have been a red flag itself. More
by Elijah
Other Employees Tagged: Mario Puentes, Tony Munoz, Michael Park
July 03, 2020
Consistently a very positive experience My recent service on July 2 was once again a very positive and seamless experience, from start to finish, including much-appreciated virus precautions My recent service on July 2 was once again a very positive and seamless experience, from start to finish, including much-appreciated virus precautions during my drop-off and pick-up. These consistent results will keep this dealership top-of-mind for me when it is time to trade to another vehicle. I will gladly recommend this dealership to friends and family. More
by PAZZ
Other Employees Tagged: Michael Park , Joe Hunken, Service Advisor
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