Jonathan Smith II
Jonathan Smith II at Southwest Kia - Dallas

Jonathan Smith II | Page 3

Finance Manager

Southwest Kia - Dallas

39650 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.8
69 Reviews

As a Finance Manager at Southwest Kia Dallas, I’m here to make the financing process as smooth, transparent, and stress-free as possible. With a strong background in automotive finance and a passion for helping people, I work closely with every guest to find personalized solutions that make sense—no matter your credit situation or budget. I believe that buying a vehicle should be exciting, not overwhelming. That’s why I take the time to explain all your options clearly and ensure you feel confident in every decision. Whether it’s securing a competitive rate, navigating lease terms, or maximizing trade-in value, I’m here to help you make the most of your purchase. At Southwest Kia Dallas, we treat every guest with respect and care—and I’m proud to carry that commitment through every deal I help structure.

Dealership Experience

9 yrs, 5 mos

Industry Experience

9 yrs, 5 mos

Languages Spoken

English English

4.8

69 Reviews

Write a Review

69 Reviews of Jonathan Smith II

July 13, 2025

Dealership Rating
Employee Rating

Lies, deceit and poor customer service. I came in fir a test drive and was immediately sold a overpriced Tesla. The sales manager would not write his promises on the forced bilk of sale. More

by dotsonanthony109
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Scott Clark, Christian Alexander , Salah Hamad

Jul 15, 2025

Southwest Kia - Dallas responded

Hi Anthony, thank you for taking the time to share your experience. I’m sorry to hear that your visit left you feeling frustrated and disappointed. We always aim to provide a transparent, professional, and respectful experience, and I apologize that we fell short of those expectations in your case. We take feedback like yours seriously, and I’d like to personally look into what happened. Please feel free to contact me directly at kevinbaker@lithia.com so I can understand the full details and see how we can make this right. Thank you again for your feedback—we genuinely appreciate it as it helps us improve. Sincerely, Kevin Baker Sales Manager kevinbaker@lithia.com

July 13, 2025

Dealership Rating
Employee Rating

This was the best car buying experience I’ve ever had. Thank you! I am very happy with the entire process More

by Kelly Passmore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Talal Dia

Jul 14, 2025

Southwest Kia - Dallas responded

Thank you for sharing your positive feedback, Kelly! We are thrilled to hear that our team made your purchase experience so seamless and efficient. Congrats from all of us at Southwest Kia!

July 11, 2025

Dealership Rating
Employee Rating

Jonathan was amazing! He explained everything in detail and is very patient and thorough to ensure he didn’t make any mistakes. He and Salah made me feel like I was in goo More

by Antoinette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Salah Hamad

Jul 11, 2025

Southwest Kia - Dallas responded

Antoinette, your feedback makes our day! We are thrilled that Jonathan and Salah provided you with such great service, and we will be sure to share this kind feedback with them. Thank you for your business. See you next time!

July 09, 2025

Dealership Rating
Employee Rating

Very respectable and very good at selling cars. Also getting the deal that works for you. More

by Meadams6619
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Alexander

Jul 10, 2025

Southwest Kia - Dallas responded

Thank you for the great review! We're glad our team at Southwest Kia provided respectful and helpful service while finding a deal that works for you. We appreciate your trust and look forward to assisting you again!

July 06, 2025

Dealership Rating
Employee Rating

They made the transaction very pleasant by explaining all additional and various warranties, but did not pressure us or make us uncomfortable. More

by maxandlaurie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Talal Dia

Jul 07, 2025

Southwest Kia - Dallas responded

Thank you for choosing Southwest Kia! We are thrilled to hear that you had a pressure-free and informative purchase experience.

July 03, 2025

Dealership Rating
Employee Rating

John went over everything I needed to know about the car sale. He explained the extra features like LoJack and the paint and upholstery protection. My insurance agent really liked those items. He was very More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Hill

Jul 07, 2025

Southwest Kia - Dallas responded

George, we are happy to hear that John went the extra mile to assist you with your purchase and made sure you were well-informed about its features and options! Thank you for giving Southwest Kia such a wonderful review, we hope you're loving your new car.

June 30, 2025

Dealership Rating
Employee Rating

There was no pressure, just helpful, honest support from start to finish. We left feeling confident in our purchase and truly valued as a customer. More

by KATINAPARKER2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AJ Obeidat

Jul 01, 2025

Southwest Kia - Dallas responded

Katina, we're delighted to hear that you felt supported and valued throughout your experience at Southwest Kia. Thank you for sharing your positive feedback!

June 30, 2025

Dealership Rating
Employee Rating

Amazing help with finances and picking the best model for me thanks again Mr johnathan More

by kaylaparker12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2025

Southwest Kia - Dallas responded

Thank you for the great review! We're thrilled to hear Mr. Johnathan was able to help you with financing and finding the perfect model. Enjoy your new ride, and we appreciate you choosing Southwest Kia!

June 23, 2025

Dealership Rating
Employee Rating

Very professional, customer friendly and a joy to do business with. I highly recommend them to our friends. Looking forward to continuing business with them. More

by psherman88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Salvador Mercado

Jun 23, 2025

Southwest Kia - Dallas responded

We're delighted to hear you had such a positive experience with Southwest Kia! Thank you for recommending us and we look forward to serving you again in the future.

June 22, 2025

Dealership Rating
Employee Rating

Everyone at kia was very professional and kind and courteous I believe I will continue to shop there More

by jimmye37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Calvache

Jun 23, 2025

Southwest Kia - Dallas responded

Thank you for your thoughtful review! We're happy to hear that the team at Southwest Kia made a positive impression with their professionalism and kindness. We appreciate your continued trust and look forward to serving you again in the future!

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