Jonathan Terrero
Jonathan Terrero at 495 Mazda
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Jonathan Terrero | Page 69

Service Advisor

495 Mazda

720 Rogers St
Lowell, MA 01852

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4.9
694 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

14 yrs

Languages Spoken

Spanish Spanish

4.9

694 Reviews

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694 Reviews of Jonathan Terrero

December 15, 2020

Dealership Rating
Employee Rating

495 Mazda took my concerns seriously, listened to me, and didn't stop until they'd figured out the issue with my car. I am completely satisfied with my service & will keep bringing my car to them! More

by kate3d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel , Cesare Singarella

December 10, 2020

Dealership Rating
Employee Rating

Came to have auto start installed.. the job was done well under expected time by a few hours, loaner was premium quality. Service personnel professional as always. More

by amurphy2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 09, 2020

Dealership Rating
Employee Rating

This was my first time getting my car serviced at a dealership - I bought it used (private party) earlier this year and brought it in for a recall. I had heard a lot of bad things about dealerships, so More

by John R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel , Cesare Singarella

December 05, 2020

Dealership Rating
Employee Rating

Took an hour and a half for an oil change. Several employees, including the man helping me process the oil change, weren’t wearing their masks correctly over their nose. More

by dazee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

December 03, 2020

Dealership Rating
Employee Rating

Professionally handled from the moment I arrived until the service was complete. I was kept informed of the service progress and the informed of potential issues. More

by DJADUAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel , Cesare Singarella

December 01, 2020

Dealership Rating
Employee Rating

I trust 495 Mazda. Everyone in there I talk to is so courteous. The place is always clean as a whistle. Never had a problem there and will continue going to 495 Mazda!!!! More

by LAWMCI16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 29, 2020

Dealership Rating
Employee Rating

Great service, as always! One comment though: the chairs in the waiting room are too close to the coffeemaker and if you are sitting there, people getting coffee stand too close to you. More

by YM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 10, 2022

YM responded

Great service, nice people.

November 27, 2020

Dealership Rating
Employee Rating

Lannan Mazda is top-notch! The service folks are professional and expedient. It only took about 40 minutes to have my car inspected and fixed. I'm so glad I purchased my vehicle from Lannan! More

by Keith Bernard Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel , Cesare Singarella

September 11, 2020

Dealership Rating
Employee Rating

Great serive always in and out and no problems making appts. Staff is always helpful and ready to explain anything that needs to be answered. More

by JBETANCUR891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel , Cesare Singarella

September 06, 2020

Dealership Rating
Employee Rating

The Best Dodge dealer around. Definitely going back. Staff was very friendly and helpful. They did everything to make sure my vehicle was fixed right. More

by jcarter854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel , Cesare Singarella

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