Jonathan Terrero

Jonathan and Paul in the service department are incredibly kind, courteous, personable, and helpful. They go above and beyond to make sure you’re taken care of! incredibly kind, courteous, personable, and helpful. They go above and beyond to make sure you’re taken care of! More

by Dominic Verified Customer Verified Customer

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No car wash for service cars. It should be included with the price. Thank you It should be included with the price. Thank you More

by Mamichulapr24 Verified Customer Verified Customer

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Great experience…Jonathan was wonderful to work with! Great communication and responsiveness. Look forward to working with him in the future. Great communication and responsiveness. Look forward to working with him in the future. More

by CUSTEAU Verified Customer Verified Customer

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Excellent customer service. Facility is also very clean. Went for my inspection sticker and they had me in and out very quickly. Facility is also very clean. Went for my inspection sticker and they had me in and out very quickly. More

by JMCLIFF Verified Customer Verified Customer

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First time having service completed at this dealer. The dealer is close to my work and provided me a ride to work and picked me up when my car service was complete. Scheduling the appointment was eas The dealer is close to my work and provided me a ride to work and picked me up when my car service was complete. Scheduling the appointment was easy using the online tool. I will definitely be servicing my car there again. More

by Donna F Verified Customer Verified Customer

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We had a good experience with the dealership and learned a lot from them about the process of leasing a new vehicle. As cars are not on the lot, be aware that leasing programs may change between the time th a lot from them about the process of leasing a new vehicle. As cars are not on the lot, be aware that leasing programs may change between the time that you make your decision and when the car actually arrives. The dealership "has no say" in any pricing change, so be sure to ask about this before you sign anything. Otherwise, we had a good experience and appreciated the advice we received about leasing vs. buying. More

by lsfoley97 Verified Customer Verified Customer

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I appreciate how quickly they were able to get me in and diagnose the problem. diagnose the problem. More

by Jenn Verified Customer Verified Customer

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The service at 495 Mazda is excellent. Jonathan greeted me by name upon arrival. He confirmed and explained the services I was getting. I really appreciated the open and honest communicat Jonathan greeted me by name upon arrival. He confirmed and explained the services I was getting. I really appreciated the open and honest communication They provide. I love the real time video the service tech provides. I feel that i got great value for the work performed. More

by JEFF.SMELTZER Verified Customer Verified Customer

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Great honest service. The folks here help keep my car running and do a great job! The folks here help keep my car running and do a great job! More

by ElaineM Verified Customer Verified Customer

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II am satisfied with the service at 495 Mazda 720 Roger Street, Lowell , MA 01852 Street, Lowell , MA 01852 More

by TOANTA Verified Customer Verified Customer

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