Jonathan Terrero
Jonathan Terrero at 495 Mazda
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Jonathan Terrero

Service Advisor

495 Mazda

720 Rogers St
Lowell, MA 01852

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4.9
692 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

14 yrs

Languages Spoken

Spanish Spanish

4.9

692 Reviews

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692 Reviews of Jonathan Terrero

April 14, 2024

Dealership Rating
Employee Rating

Phenomenal service and great staff, always enjoy coming to 495 Mazda to get work done on my vehicle. They take the time to go over exactly what might be wrong with your vehicle and never push anything onto More

by Cefalo.joe
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Rob Sullivan , Emily 5 stars

April 13, 2024

Dealership Rating
Employee Rating

It was good servicing. Love it The services they gave me was so much loving and caring More

by BAHINGZIMON
Service Price Transparency
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Recommend Dealer
No

April 10, 2024

Dealership Rating
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great place paul, jonathan, emily and the staff are super friendly and awesome the waiting room is awesome they have drinks and they send a video about your car they did a really great job with my car again More

by ThomasDasilva316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel , Emily Tierney

April 10, 2024

Dealership Rating
Employee Rating

great place paul, jonathan, emily and the staff are super friendly and awesome the waiting room is awesome they have drinks and they send a video about your car they did a really great job with my car again More

by ThomasDasilva316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel , Emily Tierney

April 08, 2024

Dealership Rating
Employee Rating

Excellent service. Very informative, and helpful staff. Car was invested thoroughly, and the report was comprehensive. More

by Anthony
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Recommend Dealer
Yes

April 03, 2024

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Excellent sales and service professionals - very transparent and helpful, I have had nothing but positive experiences with the team at 495 Mazda. More

by davemontion
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Domenic Pellegrino

March 22, 2024

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Employee Rating

Great customer service. I appreciate the time Jonathan took to answer questions. Love the video showing what was being done to my car. More

by Bmpy
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kristen Murphy

March 17, 2024

Dealership Rating
Employee Rating

Too expensive, and the job doesn't look and feel like it was done well More

by ekra nina
Service Price Transparency
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Recommend Dealer
No

March 16, 2024

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Employee Rating

Jonathan was great at explaining the services needed and recommended. He answered all of my questions. My car has been running smoothly. Paul was also helpful when speaking with him. More

by EDWARDAABBOTT
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel

March 09, 2024

Dealership Rating
Employee Rating

Thanks for always taking excellent care of us, both sales and service, and our CX5 and Miata!! More

by AJBLACKBURN66
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kristen Murphy, Al Blank

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