Jonathan Valdez
Jonathan Valdez at Goodson Acura of Dallas

Jonathan Valdez | Page 19

Service Advisor

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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4.9
248 Reviews
4.9

248 Reviews

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248 Reviews of Jonathan Valdez

August 26, 2020

Dealership Rating
Employee Rating

Very friendly and great service. Jonathan was great. Price seemed high, but I guess that’s expected when you don’t shop around and just go straight to the dealer. More

by Anik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2020

Goodson Acura of Dallas responded

Anik, thank you for your kind mention of working with Jonathan! We hear your constructive praise on pricing and will be passing that feedback along. Thanks for your business. See you next time!

August 19, 2020

Dealership Rating
Employee Rating

Was very pleased with the service agent accommodation is assistances to call the company and stayed forced in getting the answers that was not returned More

by debbieferguson719
Recommend Dealer
Yes

Other Employees Tagged: Bobby Carroll

Aug 20, 2020

Goodson Acura of Dallas responded

Debbieferguson719, thank you for sharing 5-star praise! We appreciate your endorsement and look forward to serving you again next time! Thanks again. Best wishes!

August 05, 2020

Dealership Rating
Employee Rating

Always a pleasant experience when I come in. I make the drive from Frisco because of the customer service. A++. You have a customer for life. More

by Robert_thurman 3
Recommend Dealer
Yes

Other Employees Tagged: Dane Uter, Eric

Aug 05, 2020

Goodson Acura of Dallas responded

Robert_thurman3, thank you for your 5-stars with us and tagging Dane, Jonathan and Eric. We appreciate you driving the distance from Frisco to service with us! Thanks again for your praise! We look forward to assisting you again next time! Best wishes!

June 24, 2020

Dealership Rating
Employee Rating

The staff advised me the correct process which I followed. My issue was addressed in a good way and the staff was friendly and helpful More

by Amirv
Recommend Dealer
Yes
Jun 25, 2020

Goodson Acura of Dallas responded

Amirv, thank you for sharing 5-stars and tagging Jonathan! We appreciate your praise and look forward to serving you additionally next time. Thanks again!

May 08, 2020

Dealership Rating
Employee Rating

Great service as usual Jonathan V is an exceptional service technician m. Very thorough. The interactions I’ve had with Goodson Acura have always been great More

by Knightfly28
Recommend Dealer
Yes
May 09, 2020

Goodson Acura of Dallas responded

Knightfly28, thank you for sharing 5-stars and mentioning your experience with Jonathan! We appreciate your positive feedback. See you next time. Thanks again!

May 01, 2020

Dealership Rating
Employee Rating

Excellent service! I couldn’t ask for a better experience! My service advisor was great and very helpful. Very knowledgeable and helpful. Thank you for everything! More

by D. Pelton
Recommend Dealer
Yes

Other Employees Tagged: Just to be sure, my advisor was Jonathan Valdez (great customer service)

May 01, 2020

Goodson Acura of Dallas responded

D. Pelton, thank you for sharing kind words regarding your experience with Jonathan! We appreciate your endorsement and we look forward to serving you additionally next time! Thanks again.

December 07, 2019

Dealership Rating
Employee Rating

Great service as usual. Jonathan Valdez exceeded expectations again. Actually the entire Goodson staff were exceptional. Appreciate the extra care they give each customer. Never disappointed. More

by Knightfly28
Recommend Dealer
Yes
Dec 08, 2019

Goodson Acura of Dallas responded

Knightfly28, thank you for sharing praise regarding your experience with Jonathan and the rest of our staff! We appreciate your kind words and look forward to serving you additionally next time! Thanks again.

October 10, 2019

Dealership Rating
Employee Rating

The Goodson Acura Service Advisor, Robert Patton, didn’t attempt to up-sell me unwanted and as yet unneeded preventative maintenance services prematurely, as is so common with service advisors at most upsca More

by Bill
Recommend Dealer
Yes

Other Employees Tagged: Robert PATTON

Oct 11, 2019

Goodson Acura of Dallas responded

Thanks for your praise, Bill! We appreciate your 5-stars and tag and mention of Robert! We appreciate your constructive feedback and we look forward to serving you next time. Best wishes!

May 31, 2019

Dealership Rating
Employee Rating

Good C/S Did not harassed me about different services that vehicle needed! Felt very welcomed and enjoyed the play area with my 4 year old. The coffee is great More

by pjsantill214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lashon Avery, Dane Uter

Jun 01, 2019

Goodson Acura of Dallas responded

Thank you for the praise and tag of Lashon, Dane and Johnathan! We appreciate your note and look forward to your next visit. Thanks again!

December 18, 2018

Dealership Rating
Employee Rating

Good response but expensive I took my car in to check engine light. They were very responsive. Just ended up being too expensive for me right now. Johnathon Valdez was great as a More

by MDX Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2018

Goodson Acura of Dallas responded

Thank you for the note and mention of Jonathan's customer service. We appreciate the feedback and we're always here when you're ready to get your MDX fixed. Thanks again!

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