Jonathan Valdez
Jonathan Valdez at Goodson Acura of Dallas

Jonathan Valdez | Page 5

Service Advisor

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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4.9
248 Reviews
4.9

248 Reviews

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248 Reviews of Jonathan Valdez

September 01, 2024

Dealership Rating
Employee Rating

Sales and senior dealership management are rascals, dishonest minions lacking moral guidance and good business judgment. The service department was satisfactory. More

by VERY unhappy buyer!!!!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 03, 2024

Goodson Acura of Dallas responded

We are so sorry to hear that your experience with us in service was less than stellar. Unfortunately, without your full name, we have no way to reference your recent visit and dig into the details. We would like to invite you to reach out to our General Manager, Ankur Javia directly at ajavia@goodsonacura.com or 214-379-5813. Ankur is anticipating your contact and yearns to connect and see what we can do to better serve you. See you next time. Thanks again!

August 27, 2024

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Employee Rating

Jonathan was very polite and attentive. Great job on my car repair. Changed starter, check up and washed car. Very affordable. Thank you. More

by idaliahageman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2024

Goodson Acura of Dallas responded

idaliahgeman, thank you for sharing 5-stars and noting Jonathan was polite and attentive. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

August 24, 2024

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We always have an excellent experience at Goodson Acura. Everyone is very professional, has great customer service skills, and has been able to address our service needs in a timely and affordable manner. W More

by Samantha
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Marohn

Aug 24, 2024

Goodson Acura of Dallas responded

Samantha, thank you for sharing 5-stars and noting that you always have an excellent experience with us. We appreciate your feedback and look forward to serving you again next time! Take care and best wishes!

August 17, 2024

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Goodson representatives have been very helpful with any of my issues since the first time I visited the dealership. Each of the people are highly knowledgeable and very congenial. They are the type of peop More

by Thomas Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2024

Goodson Acura of Dallas responded

Thomas, thank you for sharing 5-stars and noting that our team has been helpful in resolving issues on each visit. We appreciate your endorsement of our moral fiber and look forward to serving you additionally moving forward. Thanks again!

Aug 18, 2024

Thomas Walker responded

Thanks for the support on my car and the extra effort on behalf of everyone involved!

August 02, 2024

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Employee Rating

Great customer service! I’m always impressed with the way they take care of my vehicle. I know I will get what I need but nothing I don’t need. Jonathan Valdez is excellent More

by Carol Raines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2024

Goodson Acura of Dallas responded

Carol, thank you for the 5-stars and noting that you received great customer service! We appreciate your praise and look forward to serving you additionally next time. Thanks again!

July 17, 2024

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This dealership service center is the best I have been to in all of Dallas. Johnathon Valdez takes the time to answer all questions. I won’t go anywhere else. More

by Jimbo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 17, 2024

Goodson Acura of Dallas responded

Jimbo, thank you for sharing 5-stars and noting that Jonathan was great to work with and answered all your questions! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

July 09, 2024

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Employee Rating

The absolute best service EVERY SINGLE TIME! !! Goodson is my dealership of choice!! Jonathan is always very attentive and keeps me abreast in a timely manner of everything going on with my vehic More

by honorj86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2024

Goodson Acura of Dallas responded

honorj86, thank you for sharing 5-stars and noting Jonathan is amazing to work with! We appreciate your positive feedback. See you next time. Thanks again!

July 09, 2024

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Employee Rating

Jonathan Valdez is always helpful and a great representative for Goodson’s Service Department. Good guy! More

by mooremem@swbell.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2024

Goodson Acura of Dallas responded

mooremem@swbell.net, thank you for sharing 5-stars and noting Jonathan is helpful and great! We appreciate your positive feedback. See you next time. Thanks again!

June 06, 2024

Dealership Rating
Employee Rating

I have been bringing my Acuras (this is my fourth, either leased or purchased at Goodson) to Jonathan since 2015. Yesterday I needed a ride to pick up my car, and all valets were busy, so he came and picked More

by jdnolaboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Goodson Acura of Dallas responded

jdnolaboy, we appreciate your 5-star praise and mention of servicing with us and Jonathan more specifically since 2015! We can't say thank you enough. Let us know when we may serve you next. Best wishes!

April 28, 2024

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Employee Rating

Johnathan Valdez attended to all my car needs and he kept me updated on the progress of my vehicle along the way. His dedication and hard work is greatly appreciated! More

by Shameka Brackens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2024

Goodson Acura of Dallas responded

Shameka, thank you for sharing 5-stars and noting that Johnathan has been excellent to work with in service. We appreciate your business and your endorsement and we look forward to serving you additionally in the future. Thanks again!

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