Jonathan Vigorito | Page 30

Excellent Troubleshooting Skills and Thoroughness My car had been rear-ended and repaired elsewhere. There were still issues that were not properly addressed, even after multiple returns and was gett My car had been rear-ended and repaired elsewhere. There were still issues that were not properly addressed, even after multiple returns and was getting nowhere getting it fixed right. I had not used Security service in the past for logistical reasons but made it a point to give Security a try. I described the problem in a note when left the car in the evening after service closed. Early the next morning the note was responded to by Craig. He fully understood the issue and proceeded to troubleshoot the problem as described. By noon Craig had not only found the source of the fault but thoroughly checked the entire car to see if there were any issues of concern and gave me a list. He explained everything in terms that I could understand so I was able to determine which of the items I wanted fixed immediately and which could wait a little longer. The work was extensive but completed by the end of the next day. I am completely satisfied with the service and will use Security service in the future. More

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the best everytime I have been to security dodge I have gotten the best deals ever and the sales people are fantastic also the management are so hel everytime I have been to security dodge I have gotten the best deals ever and the sales people are fantastic also the management are so helpful that I find no other reason but to stay with security dodge no other dealership comes close More

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Painless car buying Everyone was helpful and polite. This is the third vehicle I purchased from security dodge. Big Thanks to Fritz, Alise, Anthony and Jonathan for makin Everyone was helpful and polite. This is the third vehicle I purchased from security dodge. Big Thanks to Fritz, Alise, Anthony and Jonathan for making this a pleasurable experience. Thanks again Jim LaClair More

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GREAT DEALERSHIP , GREAT SALES , GREAT SERVICE bILL ORDERED THE PART IT CAME IN AND HE SET UP A DATE TO INSTALL EVERYTHING WENT GREAT WHAT MORE CAN BE SAID !!! THANK YOU BILL AND SE bILL ORDERED THE PART IT CAME IN AND HE SET UP A DATE TO INSTALL EVERYTHING WENT GREAT WHAT MORE CAN BE SAID !!! THANK YOU BILL AND SECURITY DEALERSHIP PERSONAL !!!! NO NEED TO GO ANYWHERE ELSE !!!!!!!!!! More

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Lost my business... Overall poor experience...from sales to service and will not be giving them the pleasure of seeing my credit card or my jeep again. Found numerous mem Overall poor experience...from sales to service and will not be giving them the pleasure of seeing my credit card or my jeep again. Found numerous member of both the sales and service team rude, dishonest and not willing to do anything to keep my business. Every time I dropped the truck off for service it was returned with oil stains on the interior.....you know I am not fibbing here...happened 3 times for heaven sake and unexplained delays in performing work. I actually think they did not even do the oil change they charged me for last time - being no new sticker or resetting the information message on the dash. And to make matters worst when I went to pick up the truck - night pickup the truck was blocked in by another car that they could not find the keys for. A sales manger with slicked back hair - skinny -don't know his name but I think he is the grandson of the original owner (RIP) otherwise nor sure why they would keep someone like him...unprofessional.....rude....a joke in all honesty.....tried to help but when he realized he could not get the car out became nasty and told me to pick up the truck tomorrow....I asked him to be compensated for my time....n/c for the oil change and he actually cursed - YES cursed at me and said "you work that our with service". So...lets see....I took the 20 minute ride down to pick up my truck that I already paid for via credit card and you made me come back and don't compensate me for my time......20 minutes - 4 trips....geez. Next day when I went to pick up the truck the Service Manager tried to smooth things out but sorry boys....u can offer me free oil changes for the life of the truck and still will never bring my truck back to you again. And to top it off.....I am 99% sue the slicked back hair...skinny joke of a sales manager dumped coffee all over my truck after I left...saw it the next day when I went to pick up the truck and I do remember him having a cup of coffee in his hand. There are so many other dealers in the area that will treat me with respect...and want me as a customer....great credit and buy a new car/truck every 4 years.....I will never step foot into Security again.....hope you do the same. Also, the employees I checked may not have been involved but the review made me select at least one - I think the sales mgrs. name was John, not sure but you at the dealership all know who he is (wink)...yes, the idiot that represents your company in the poorest manner and if wasn't family should be fired ASAP. I will also be posting this review on YELP and Google and the webpage setup by the gun group also regarding poor experience- I hear you have the ability to block reviews on Dealer Track from a friend in the business. More

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Best place ever Easy to deal with best pricing around they valued my time I was in and out as promised Jonathan and Amber were a great help Easy to deal with best pricing around they valued my time I was in and out as promised Jonathan and Amber were a great help More

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Could not get any better I have purchased from Security before and evertime seems to get better than the last. Silas Baskerville our sales rep was aces along with the sales Ma I have purchased from Security before and evertime seems to get better than the last. Silas Baskerville our sales rep was aces along with the sales Manager Rich Governati they were able to work with me and put me in my new jeep in recoard time. Thanks Guys Paul E More

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buying / service I have bought over 10 vehicles from security , the employees are very helpful and considerate. I just went back and bought a 2015 jeep wrangler I have bought over 10 vehicles from security , the employees are very helpful and considerate. I just went back and bought a 2015 jeep wrangler for my grandson and everything went smooth as usual . the service is always great and fast in and out as they promise . what can I say right from the owners to the people answering the phones your all great !!!!!!THANK YOU ALL !!!!!! More

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First Dodge experience, ok I guess!! My wife and I purchased a 2014 Dodge Durango Citadel on Labor Day weekend at Security Dodge. Our weekend started on Saturday when we test drove a Lim My wife and I purchased a 2014 Dodge Durango Citadel on Labor Day weekend at Security Dodge. Our weekend started on Saturday when we test drove a Limited and loved the truck. We made an appointment to drive the Citadel on the following day. That Sunday we waited over an hour to see a salesman. Granted it was busy being Labor Day weekend but I feel that was excessive being we had an appointment. After being shuffled around we were hand off to Jonathan who was very nice and ended up selling us the Citadel. The two major issues I feel ruined my outlook on the dealership was; after spending about $50,000 on a new vehicle they told us that they are only allowed to put $20.00 worth of gas in an empty truck. Then we are told that the best finance rate we can get with an outstanding credit score was 3.99% because we are buying a Durango and not a Dart. I found that its odd that the vehicle you buy determines your interest rate and not your credit score! More

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better than expected My wife & i were looking for a specific dodge Durango with no luck on there lot, the ladies & gentlemen went out of there way to pull the showroom mo My wife & i were looking for a specific dodge Durango with no luck on there lot, the ladies & gentlemen went out of there way to pull the showroom model out for us.. on top of going out of there way, I got a deal that we were extremely pleased with. More

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