Jonathon Cordi | Page 63

Fast service We were in twice this week One was scheduled for oil change & tire rotation Our second car also from DeNooyer had a slow leak front driver side W We were in twice this week One was scheduled for oil change & tire rotation Our second car also from DeNooyer had a slow leak front driver side We called and they got us right in Awesome More

by mimimurphy55 Verified Customer Verified Customer

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Used car purchase Sales, finance and service all did a great job and made the purchase process easy and stress free. Will recommend Denooyer to all my friends and famil Sales, finance and service all did a great job and made the purchase process easy and stress free. Will recommend Denooyer to all my friends and family. More

by WATERSW Verified Customer Verified Customer

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Great Service We were hoping to pick up our vehicle at noon and even though the car was not ready, the staff was extremely courteous and communicated the reason for We were hoping to pick up our vehicle at noon and even though the car was not ready, the staff was extremely courteous and communicated the reason for the delay. We appreciated that Jonathan went out of his way to accommodate our schedule and take care of our needs. Excellent service! More

by lcure82 Verified Customer Verified Customer

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Routine Excellent Service would recommend to friends and family. Waiting time was short and lounge was comfortable. Friendly atmosphere and staff. Have purcha Excellent Service would recommend to friends and family. Waiting time was short and lounge was comfortable. Friendly atmosphere and staff. Have purchased all my vehicles there. More

by SHOLTON Verified Customer Verified Customer

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Quick and professional These folks do what they say they’re going to do and they do it on time. If you make an appointment they take you at that time and don’t just put you These folks do what they say they’re going to do and they do it on time. If you make an appointment they take you at that time and don’t just put you in line at that time like some others do. I have been very pleased on every visit More

by ntassell Verified Customer Verified Customer

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Oil change /tire rotation. Went in for oil change and tire rotation fir my 2017 Chevy Cruz. Had an 8:30 appointment and was done by 9:15 - very prompt! Went in for oil change and tire rotation fir my 2017 Chevy Cruz. Had an 8:30 appointment and was done by 9:15 - very prompt! More

by SKIPPER419 Verified Customer Verified Customer

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Radiator Replacement The service writer was extremely helpful in getting me help from the manufacture and ultimately satisfaction. Kudos for great customer service! De Noo The service writer was extremely helpful in getting me help from the manufacture and ultimately satisfaction. Kudos for great customer service! De Nooyer is a friendly and professional dealership! More

by Bruce Verified Customer Verified Customer

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.Professsionalism of the Service Staff The service was performed in a timely manner. The staff were personable and helpful. Very satisfied with the service staff and would recommend this The service was performed in a timely manner. The staff were personable and helpful. Very satisfied with the service staff and would recommend this dealership to my friends. More

by ccasale Verified Customer Verified Customer

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Treated worse than I ever thought possible! Bought 3, yes that's THREE vehicles from this place over the previous 12 months. I need a NYS inspection done on a 1 year anniverary of purchasing 2 Bought 3, yes that's THREE vehicles from this place over the previous 12 months. I need a NYS inspection done on a 1 year anniverary of purchasing 2 of them a Silverado and an Equinox. I get notified via email that an inspection is due and so I sign up online for a service appointment which says complimentary NYS inspection for free for these vehicles. My wife goes on the first appointment and they don't have any record of her appointment. Eventually they fit her in and they charge her $10 anyway. She pays it, knowing she isn't supposed to but just wants to get out of there. Then I bring in the Silverado. They have my appointment take in the truck and complete the inspection in about 40 minutes. I get dropped off at a window with the paperwork by the guy who checked me in and the girl behind the window tells me I owe $10. I explain to her that this was supposed to be free, but she says that there isn't anything she can do because the paperwork says I owe $10. So I walk to the guy that dropped me off and attempt to explain the situation to him. He cuts me off, and tells me this: "You are wrong." Wow, ok. I'm not wrong I responded, when I signed up for this online it says that it is free for this vehicle that I bought from here last year. He responds again with the same exact words! "You are wrong. We do not do free NYS inspections. Only free multi-point inspections" So at this point I'm upset. I have never had someone tell me flat out I'm wrong as a customer. So disrespecting and embarrasing. At this point I move over to the head of the service team, Ken, whom I've dealt with previously. I explain what my situation is to him, about the complimentary NYS inspection and how this guy is saying I have to pay for it. Ken says, Ok as if if he knows all about the complimentary inspections, but the guy follows me over there and says, "That's not what you just told me over there. You never said it was complimentary!" So now, he is calling me a liar on top of all of it. At this point I was furious, more embarrased about having to argue for $10 after spending 10's of thousands, and completely put off. I took my 7 year old's hand I was with and we left. No one tried to resolve the issue as we walked around the counter and out the door. My family and I will NEVER go back to that service department ever again!!!! More

by Chevy4Life Verified Customer Verified Customer

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I love my 2018 Equinox. Was happy to find that my service call was completely free of charge. and that it took under an hour of my time to complete. Was happy to find that my service call was completely free of charge. and that it took under an hour of my time to complete. More

by OKCOTTAGE Verified Customer Verified Customer

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