Jonny Rosell | Page 9

Best Car Purchase Experience in 45 Years Within one minute of submitting our online CARFAX request Jermaine called. Jermaine was outstanding from explaining the details of the car, the advant Within one minute of submitting our online CARFAX request Jermaine called. Jermaine was outstanding from explaining the details of the car, the advantages the dealership offered to negotiating a price over the phone. For the very first time, in over four decades of purchasing new and used cars, we actually experienced our FIRST NO HASSLE NO HAGGLING PURCHASE!!! We submitted our best offer staying within our budget and it was accepted. We drove two hours passing dozens of car dealerships along the way to see this car. Jermaine ‘s friendly greeting welcomed us. We were thrilled to see “our soon to be” car waiting for us out front. Jermaine had this used car throughly detailed in clean immaculate condition as if it just rolled off the assembly line. The test Drive was just as positive. It was now time to meet with Jonny to sign papers. Jonny was true to his word. The out the door price was identical to what we were quoted on the phone. Sign, sealed, delivered, DONE!!! We couldn’t believe it!!! We asked to see top managers to personally thank them for the BEST CAR BUYING EXPERIENCE in 45 YEARS. Thanks Jermaine and Jonny!!! More

Helpful 0

Report | Print

Searching for something that fit us. Daytona Toyota was recommended by friends who purchased a new vehicle and service plan a few years ago. My wife and I were looking for an suv for our Daytona Toyota was recommended by friends who purchased a new vehicle and service plan a few years ago. My wife and I were looking for an suv for our growing family that I would he able to fit in comfortably at 6'6" tall. The used lot had all 3 of our top choices in 1 location and after driving all of them we were able to rule out 2 and went with a beautiful used Highlander. More

Helpful 0

Report | Print

Always Toyota This is my 4th Toyota. Great cars! This is my first time at Daytona location, but I would go back for sure. My 2006 Camry is super clean! Thank you! � This is my 4th Toyota. Great cars! This is my first time at Daytona location, but I would go back for sure. My 2006 Camry is super clean! Thank you! 😊 More

Helpful 0

Report | Print

Treated like a VIP, before I was a VIP I purchased a car from New Smyrna Chrysler Jeep Ram and after just 5 weeks my engine exploded, while I was driving on 95. It was by the grace of God t I purchased a car from New Smyrna Chrysler Jeep Ram and after just 5 weeks my engine exploded, while I was driving on 95. It was by the grace of God that I wasn’t involved in an accident. I was stranded along 95 at 9pm....ALONE with a car that wouldn’t start. All I could do was sit in my newly purchased $6000 car, and cry. I used the insurance money I received from an accident where I was rear ended, and now, I was out of money. I contacted New Smyrna Chrysler, and they refused to stand behind their sale. They corresponded with me just long enough to ask whether the car was still in my possession, and how much the repair would cost. After our conversations, they told me the car isn’t worth anything....yet, when they sold it to me, everyone’s mother had one with high miles and what great cars they were. I made numerous attempts to contact the dealership, but I was never spoken to again. I ended up having the car, 2014 Toyota Prius V, towed to Daytona Toyota, and was greeted with open arms, and a shoulder to cry on. Jennifer Kantor, in the service department, was able to secure a loaner vehicle for me to use, while I figured out how to find the $5000 to fix my car. Daytona Toyota worked with me every step of the way, and truly empathized with my situation. Jimmy Wilkes, internet sales supervisor, worked to find me the perfect salesperson, Tony Taylor. Tony’s personality and commitment to finding me the perfect car for my needs and budget, will never go unappreciated. Jhonny Rosell moved mountains with the finance department to get me as much money as humanly possible for a car that didn’t run. I know that’s what they tell you, and it’s the typical “game”, but I KNOW they truly helped as much as they could with what I was able to bring to the table. After 12 days, I drove away in a car knowing I am safe, and that I will NEVER be alone again. More

Helpful 0

Report | Print

Great experience personnel very helpful and friendly. The environment was relaxing and everybody showed respect for the customer and true commitment to their job. The employees work hard to meet your need The environment was relaxing and everybody showed respect for the customer and true commitment to their job. The employees work hard to meet your needs and try that you feel comfortable with your decision .You are treated as a person no as a money bag. Thank You Jimmy and trainee for a great experience More

Helpful 0

Report | Print

Good salesman We probably wasn’t going to by but Chris Smalley came out very likable guy. He showed us some trucks and we finally decided to throw some numbers arou We probably wasn’t going to by but Chris Smalley came out very likable guy. He showed us some trucks and we finally decided to throw some numbers around with Johnny who was very good at what he does so at the end of the day we made decision and are very happy 😊 More

Helpful 0

Report | Print