Jordan Ferber
Jordan Ferber at Acura Of Pembroke Pines

Jordan Ferber | Page 31

Service Manager

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.6
715 Reviews
4.6

715 Reviews

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715 Reviews of Jordan Ferber

March 03, 2021

Dealership Rating
Employee Rating

I was not happy with my initial visit. Jordan called me back and was very helpful. He took the car back and looked at it again. Noticed something that was not discovered on initial visit and repaired it. P More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2021

Acura Of Pembroke Pines responded

Thank you for taking the time to share your experience. We're glad to hear Jordan could take care of you and we hope to have the opportunity to work with you again in the future.

March 01, 2021

Dealership Rating
Employee Rating

The staff at Acura of Pembroke Pines is very professional. They go above and beyond to make sure I am well taken care of. My experience is always amazing. More

by MATOSG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Chan , John Peguero

Mar 01, 2021

Acura Of Pembroke Pines responded

Thank you for this awesome feedback! We always aim to go above and beyond for our customers! Thanks for choosing Acura of Pembroke Pines

February 28, 2021

Dealership Rating
Employee Rating

Excellent service. Courteous and professional. Jordan and TJ took care of the problem with my vehicle within a reasonable time and kept me updated at all times. More

by PUMA_IJR18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2021

Acura Of Pembroke Pines responded

Thank you for visiting Jordan and TJ at Acura of Pembroke Pines! We appreciate your 5-stars! See you next time!

February 24, 2021

Dealership Rating
Employee Rating

Acura of Pembrook Pines Service Department gets it right. They are communicative and really care that the customer is satisfied. My car looks and runs like new. Thank you! More

by shana.witt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Pinto

Feb 24, 2021

Acura Of Pembroke Pines responded

Thanks for your confidence in the Acura of Pembroke Pines service team, Shana! It's always our pleasure to take care of you.

February 21, 2021

Dealership Rating
Employee Rating

I do not have any issues with your dealership I would like to point out mechanic assigned to repair vehicle be more diligent in determining repairs. Vehicle was in the shop twice for the same problem. Cr More

by CALBAC
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Richard Im, Assigned Mechanic to vehicle

Mar 03, 2021

Acura Of Pembroke Pines responded

Hi Cal- thank you for your feedback and for bringing this to our attention. Please contact our Service Department - (877) 468-9930 so we can discuss this in further detail and answer any questions you may have. Thank you!

February 19, 2021

Dealership Rating
Employee Rating

Jordan was friendly, professional, and communicative. I will always prefer Pembroke Pines Acura over all other dealerships. I bought my first Acura in 2015 and have been super pleased. More

by davidkrasky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2021

Acura Of Pembroke Pines responded

Thanks for being a loyal Acura of Pembroke Pines customer! We're glad Jordan could take great care of you on your recent visit and we look forward to seeing you next time!

February 18, 2021

Dealership Rating
Employee Rating

Always a great experience when I need service on my 2020 RDX. Jordan is by far the best at making sure the customer is #1! More

by JVORTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2021

Acura Of Pembroke Pines responded

Your review has made our day! Thank you for taking the time to connect with us about your experience servicing your vehicle at Acura of Pembroke Pines! We're glad to hear Jordan is helping your 2020 RDX run like the day you brought it home! We'll see you again soon!

February 11, 2021

Dealership Rating
Employee Rating

The service team was very professional, kept us informed of what was going on and assisted with everything we needed. They did what they said they would do. More

by alara0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2021

Acura Of Pembroke Pines responded

We are honored to receive your support, thank you! - Acura of Pembroke Pines Team

February 04, 2021

Dealership Rating
Employee Rating

Jordan Ferber! The best! A+++++ Thank You! Extremely knowledgeable and courteous! ON POINT every step of the way! I couldn't have asked for a more pleasant experience! God Speed! More

by SPINNINGOUTERSPACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2021

Acura Of Pembroke Pines responded

Thank you so much for this great five-star review! We're so happy to hear that Jordan could give you such a pleasant experience during your visit to Acura of Pembroke Pines! We look forward to working with you again soon!

January 30, 2021

Dealership Rating
Employee Rating

I had a couple problems with my NSX that Jordan took care of with extreme professionalism. Tromp interior lather piece and brakes were replaced, oil change performed. More

by JC_NSX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2021

Acura Of Pembroke Pines responded

We're so glad to hear that Jordan could take care of your repair and maintenance needs for your NSX. Thank you for taking the time to leave us your five-star review, and we look forward to helping you continue to enjoy your vehicle!

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