Jordan Ferber | Page 39

Jordan is the best! Jordan Ferber is one of the main reasons I purchased my 2nd Acura from your dealership...He is the best service advisor I’ve ever had since owning a c Jordan Ferber is one of the main reasons I purchased my 2nd Acura from your dealership...He is the best service advisor I’ve ever had since owning a car. More

by KMBERK Verified Customer Verified Customer

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Always pleasant and attentive. Work to get you out of the service dept as quickly as possible. They continue to update the progress of the work being done. service dept as quickly as possible. They continue to update the progress of the work being done. More

by JAYDOG0375 Verified Customer Verified Customer

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Best professional team and best customer service ever. Maintenance and repairs are done correctly. They only advise you to do the repairs or maintenance that the car really needs. They always meet the agre Maintenance and repairs are done correctly. They only advise you to do the repairs or maintenance that the car really needs. They always meet the agreed deadlines. More

by MARTIN.HERRERA100 Verified Customer Verified Customer

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Fixed with ease Service center determined what was wrong and fixed it with no confusion or problems. Also informed me of other things that should be looked at. Very h Service center determined what was wrong and fixed it with no confusion or problems. Also informed me of other things that should be looked at. Very helpful and professional. More

by CLK0 Verified Customer Verified Customer

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GREAT FRIENDLY , CLEAN AND BEAUTIFUL JOE KALOUF AND DOUGLAS CAMPBELL AND RAMONE IN SALES WAS AWESOME I DID NOT HAVE TO WAIT LONG IN SERVICE. JORDAN FER FRIENDLY , CLEAN AND BEAUTIFUL JOE KALOUF AND DOUGLAS CAMPBELL AND RAMONE IN SALES WAS AWESOME I DID NOT HAVE TO WAIT LONG IN SERVICE. JORDAN FERBER WAS GREAT!!!!!! More

by GAYLE Verified Customer Verified Customer

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My advisor Jordan was awesome. He stayed in constant communication the entire process. I reason you are not getting 5 stars is when I picked up my car the first time there was still damage to the hood b communication the entire process. I reason you are not getting 5 stars is when I picked up my car the first time there was still damage to the hood but they were very accommodating in getting me a rental so they could fix the problem. More

by jtandlich215 Verified Customer Verified Customer

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Customer service Technically good. I had a serious problem with electronic brake system on a 2020 TLX with only 5,300 miles. It is evident that this car came with pro Technically good. I had a serious problem with electronic brake system on a 2020 TLX with only 5,300 miles. It is evident that this car came with problems from the factory, after being taking for repair, the problem appears to be fixed. However, the car was completely stopped and locked in place. Being a TLX 2020 supposedly a luxury car I don't feel safe with this car. The Acura dealership of Pembroke Pines, a luxury car dealer,did not provide me with a substitute car while they work on my 2020 TLX. It was very disappointing. I do not and will not recommend this dealership to anyone. The dealership explained that my insurance company does not work with their policy, but this is not a customer problem, rather the dealer's problem. I am very saddened with this dealership. However, I must thank the cordial treatment I received from Alex Castillo from the service department, who was always very kind and dedicated to solving the technical problem presented by the car. My problem and concern is with dealership itself and the safety of the car, not the workers More

by cesar antonio flores Verified Customer Verified Customer

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Software recall plus first service for leased RDX I was asked to bring my car in for a software recall, and Scott set me up with Jordan in service. I also decided to have my car serviced, and Jordan I was asked to bring my car in for a software recall, and Scott set me up with Jordan in service. I also decided to have my car serviced, and Jordan was very friendly and handled things very professionally. Car was ready much earlier than I expected. All is great. More

by THAAS7 Verified Customer Verified Customer

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The best even in the times of Pandemic! Fast, clean and professional. Like always Jordan was the best! The dealership was clean and everyone was following social distancing. Highly recommend Fast, clean and professional. Like always Jordan was the best! The dealership was clean and everyone was following social distancing. Highly recommended Acura of Pembroke Pines! More

by RAUL.MEDINA Verified Customer Verified Customer

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Great place to service and purchase a car I have been a customer at Acura of Pembroke Pines for many years, we have 4 Acura's in our family and will be purchasing a 5th one at the end of the y I have been a customer at Acura of Pembroke Pines for many years, we have 4 Acura's in our family and will be purchasing a 5th one at the end of the year. They make the purchasing and maintenance prices extremely easy and stress free. Everyone is super friendly and polite. More

by jdlippman Verified Customer Verified Customer

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