Jordan Ferber | Page 66
Service Manager
Acura Of Pembroke Pines
15601 Pines Blvd
Pembroke Pines, FL 33027
708 Reviews
Write a Review708 Reviews of Jordan Ferber
May 09, 2019
Awesome Service team is fantastic Jordon does a great job He is polite and honest The facility is clean and well kept And they have loaner vehicles Service team is fantastic Jordon does a great job He is polite and honest The facility is clean and well kept And they have loaner vehicles More
May 08, 2019
Excellent service Quick service and knowledgeable technicians. Everything went well and everyone was great. Jordan Feber did an outstanding job. The guys who take your Quick service and knowledgeable technicians. Everything went well and everyone was great. Jordan Feber did an outstanding job. The guys who take your vehicle was great as well. More
May 07, 2019
Manager Review Manager Jordan Ferber Was Fantastic. He accomplished in one appt what 3 prior appts could not. Where prior appts told me the error messages were just Manager Jordan Ferber Was Fantastic. He accomplished in one appt what 3 prior appts could not. Where prior appts told me the error messages were just a glitch and not to worry about it, he FIXED it. More
May 06, 2019
Poor - Worst Service Ever! Where's my car?!? Broke on Day 1 I bought a used car from you guys on Friday, 3 days ago. Paid cash. Proof of insurance and to drive off the lot. I drove it home...up to Westin where I bought a used car from you guys on Friday, 3 days ago. Paid cash. Proof of insurance and to drive off the lot. I drove it home...up to Westin where it died in my driveway. My daughter texted the sales guy...Ryan to let him know. Ryan said that the mechanic that had put gas in the car and washed it had left a jumper box in the trunk and wanted it back. So I had to drive back to you guys. The mechanis was there and was eager to get the jumper box back...but didnot want thecar keys or help me out with the dead battery. He told me to go talk to the boss man andso I did. The guythat took my money about an hour earlierwas there and didn't even acknowlegdge mw. He saw me. But hey...I guess he had gotten his money and had no more intrest in me.. Anyway...the boss guy said he would have the mechanics take a look and get me a battery that works. So we agreed on leaving it overnight, thank the lord, and they would drop a new battery in it on Saturday. No call on Saturday, no call on Sunday, no call today Monday. My daughterhas been texting or talking to Ryan and now they are saying maybe Tuesday. Are you kidding me?!?! To put a battery in?!?! I am the one that boufht the car...I am the one that is listed at primerary telephone number, email. What is going on?!? I wish I could give youguys a zero...but the ""awesome" app won't allow me. Kinda wish I could get my car and never come back again. I'll be letting my friends, neighbors and families know thattheyshould watch out for you guys. Biggest Acura dealership ever! Stay clear. Can someone get this taken care of pkease, let the employees know that I am not happy and get that car running, please. BTW...thw steering is messed up on the car, as well. Once you get it out on the open road....yikes. Swerving all over the place...hopefully it wont cause my daughter to drive off into a canal some day. Thanks and enjoy the rest of your day. More
Other Employees Tagged: Michael Chan, Scott Ticker, Angela O'Connor , Douglas Campbell, Freddy Hitchman, Joe Kalouf, Customer Support, Camilo Torregroza, Donald Young
May 04, 2019
Great Service Jordan had the issue I was having was corrected in a timely manor the first time, the waiting room was nice, the car was washed when returned Jordan had the issue I was having was corrected in a timely manor the first time, the waiting room was nice, the car was washed when returned More
April 30, 2019
Jordan Ferber is awesome! I drive 36 miles round trip to come here when I have an Acura dealership 4 miles away because of the quality of the service and all around operation o I drive 36 miles round trip to come here when I have an Acura dealership 4 miles away because of the quality of the service and all around operation of the dealership. More
April 28, 2019
Regular service & battery replacement As usual, Jordan, our service rep who has been with Acura of PP for many years, was excellent. He got me in on a Saturday when I was in a pinch and i As usual, Jordan, our service rep who has been with Acura of PP for many years, was excellent. He got me in on a Saturday when I was in a pinch and is always fair and direct. More
April 26, 2019
Disappointed Every time I go in for service I tried to get sucker-red into something new. At first I thought nothing of it but I’ve caught on. I am Not a walking Every time I go in for service I tried to get sucker-red into something new. At first I thought nothing of it but I’ve caught on. I am Not a walking dollar sign. Always feel like I’m taken advantage of because I am a woman. More
Other Employees Tagged: Mack
April 24, 2019
Super-Terrific👍 Consistent, outstanding performance for the past 13 years🎀 This service department aims to please and will make it right for the customer, which is Consistent, outstanding performance for the past 13 years🎀 This service department aims to please and will make it right for the customer, which is exactly why I am still driving my car after 13 years and at first glance still looks like new👌 Thanks for taking such good care of me🍀 More
Other Employees Tagged: Michael Duggan , David Becker, Customer Support, Lyndie Dareus, Car Mechanics, car wash employees, and cashiers??
April 23, 2019
Acura Pembroke Pines Jordan was efficient and helpful. I was helped quickly when I arrived. He called and explained everything that needed to be done to the car in detail. Jordan was efficient and helpful. I was helped quickly when I arrived. He called and explained everything that needed to be done to the car in detail. More

