Jordan Khwalda | Page 2

The salesperson Ben, did a great job. I am very satisfied with his service. However, the Downey Hyundai office itself has bad communication channeling. I have wasted my time calling & com I am very satisfied with his service. However, the Downey Hyundai office itself has bad communication channeling. I have wasted my time calling & coming back & forth to this office due to miscommunications. This needs to be improved. More

by JHUNRODRIGUEZ74 Verified Customer Verified Customer

Helpful 0

Report | Print

Jordon and Ravi were great and i am loving my new car ! !! They are the best !! They are the best More

by ALMA.REYNA Verified Customer Verified Customer

Helpful 0

Report | Print

I feel very lucky to be writing this review-- thanks to Downey Hyundai, I'm the proud new owner of an amazing car! From beginning to end my experience with this dealership was incredible. I got to work Downey Hyundai, I'm the proud new owner of an amazing car! From beginning to end my experience with this dealership was incredible. I got to work with two salesmen, Abraham and Jordan, and they both exceeded my expectations. Abraham met me bright and early on his one day off (to accommodate my schedule), and expedited a car they just got in so I would have a chance to test drive. It was a used car, definitely less costly than the majority of their inventory, and not once did he try to steer me towards spending more money. He made me feel comfortable and like we were on the same team; plus he was very knowledgable about the cars history, features, warranty they would provide me, and what to expect if I decided to purchase. What I was nervous about-- can I afford this at the end of the day? When it came to talking numbers, Abraham was above board and open to listening to me. Abraham, and the managers, were willing to look at the research I had done and negotiate a price where everyone is happy. Throughout the negotiation process I felt heard and valued. I needed some time to think over their final offer, and they gave me that time without any pestering or pushing. When I decided to move forward with the deal, I got to work with Jordan who is also very helpful and kind. He answered every text and call he got from me with questions about payment, helped me find all the correct paperwork they would need, and then made sure I left with the car in perfect condition. For example-- it didn't have floor mats, and he made sure I left with a nice pair without me asking. I also got to work closely with Ravi, he is an expert on all the contracts and paperwork and was great at explaining everything I signed. There is nothing better than a friendly face to help a monotonous process be enjoyable. Sorry for the novel, but I am blown away by the level of care I received. A special thanks to Abraham, Jordan, Ravi, and the managers! If you're considering a car, check in with Downey Hyundai, they go above and beyond to help you. More

by Haley Verified Customer Verified Customer

Helpful 0

Report | Print

Really good costumer service they help you a lot, Jordan is the guy to go. I walk in there with a poor credit score and they manage to get me the car I was looking for, thanks Hyundai of downey. is the guy to go. I walk in there with a poor credit score and they manage to get me the car I was looking for, thanks Hyundai of downey. More

by SENAMORADO76 Verified Customer Verified Customer

Helpful 0

Report | Print

So sweet ! Thank you so much to David,Dan, Shay, Moe, and Diana for all of the help. Very sweet and they made this whole experience a breeze. They got me the be Thank you so much to David,Dan, Shay, Moe, and Diana for all of the help. Very sweet and they made this whole experience a breeze. They got me the best deal and I appreciate each and every one of them. More

Helpful 0

Report | Print

They took care of my vehicle and made sure the problem was fixed. It took a few days but it was worth it! was fixed. It took a few days but it was worth it! More

by CAMILLEJISLAS95 Verified Customer Verified Customer

Helpful 0

Report | Print

I came in for an oil change and was helped by Jordan. He was very helpful and kept me updated! Thank you. He was very helpful and kept me updated! Thank you. More

by CARRILLOV104 Verified Customer Verified Customer

Helpful 0

Report | Print

Not open to negotiate representative kept calling well after sale not happy with purchase jsjjs after sale not happy with purchase jsjjs More

by MURILLOROBERTO Verified Customer Verified Customer

Helpful 0

Report | Print