Jordan Knowles
Jordan Knowles at Scranton Chevrolet of Norwich

Jordan Knowles

Service Consultant

Scranton Chevrolet of Norwich

774 W Thames St
Norwich, CT 06360

Contact Me
5.0
13 Reviews

16 year veteran of the automotive industry and a U.S. Navy Submarine Veteran.

Dealership Experience

5 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

5.0

13 Reviews

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13 Reviews of Jordan Knowles

April 04, 2026

Dealership Rating
Employee Rating

Jordan in the service department is very professional. He answered all of my husband's and I concerns and did a very thorough inspection. He even provided video of the inspection and had gotten the servic More

by anasyed80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 03, 2026

Dealership Rating
Employee Rating

Like the dealership but oil changes and tire rotations are becoming too expensive, especially with no coupons. More

by TKoziol
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

March 27, 2026

Dealership Rating
Employee Rating

Jordan is super helpful and knowledgeable. Super easy experience from start to finish. Would recommend. More

by pcgordon76
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

March 26, 2026

Dealership Rating
Employee Rating

Every time I’ve needed service it has been easy to schedule and quick. Very professional. Wouldn’t go anywhere else More

by bwierzbowski0807
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

March 25, 2026

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Professionalism at its finest. Scranton has increased the standard in which all dealers should be judged. More

by donald.eckman
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

March 18, 2026

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Employee Rating

Very thorough I appreciate how he goes through everything. Shows me a video of what everything under the truck looks like ?? More

by rm9501970
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

Mar 23, 2026

Scranton Chevrolet of Norwich responded

Thank you for sharing your experience with our Service department, glad to see that you see the benefits of the videos!!

March 11, 2026

Dealership Rating
Employee Rating

Troubleshoot the issue during the day could not find the same issue I had left with the vehicle. Jordan went out of his way to help direct me on extended warranty. I will follow up when the temperature is d More

by ANGIE.TOM2011
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

March 11, 2026

Dealership Rating
Employee Rating

Very friendly and easy experience. Very friendly and easy experience. Made my visit flawless and in a timely manner. More

by michelle.e.berwick
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

March 07, 2026

Dealership Rating
Employee Rating

All repair work done in a timely manner done right the first time and also all employees very helpful and considerate to customer More

by johnsmollen748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Scranton Chevrolet of Norwich responded

Thank you for sharing your experience in our service dept!

March 03, 2026

Dealership Rating
Employee Rating

Excellent service and communication. Always was happy with my service appointments with Scranton Chevrolet. Unfortunately, I have traded my Checy Colorado and will no longer be working w More

by docssn678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Scranton Chevrolet of Norwich responded

We are sad to see you go but you are always welcome back!

1

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