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Tony Nissan

Waipahu, HI

4.7
1,835 Reviews
Call Dealership (808) 680-7150
View Awards

94-1299 Ka Uka Blvd

Waipahu, HI

96797

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1,835 Reviews of Tony Nissan

July 29, 2026

The customer service was excellent. They explained the process and kept me updated on any changes or questions. This is my second visit to get my oil changed and their great customer se More

by SJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Factora
Report | Print
July 25, 2026

Would not recommend taking vehicle for oil change,over priced. Peviously,service included 15 point inspection done by mechanic and written report provided. Now service advisor takes video of vehicle at ch More

by MelvinKam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Factora
Report | Print
Jul 26, 2026 -

Tony Nissan responded

Hello, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at 808-680-7125 at your earliest convenience to discuss how we can turn this experience into a positive one. Mike Choy & Service Manager mchoy@tonygroup.com 808-680-7125

July 23, 2026

Jorden at waipio nissan is wonderful. He made the experience very amazing, attentive and great More

by Gheesh74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorden Nakano
Report | Print
Jul 26, 2026 -

Tony Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tony Nissan. Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2026

Alissa my salesperson was awesome as usual. She helps me and my parents all the time and I won't go with anyone else. Her friendliness, professionalism, and customer service make her the best More

by darrell335
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jazzie in finance was awesome too. Super easy to work with!, Alissa Coker
Report | Print
Jul 19, 2026 -

Tony Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2026

Excellent customer service. Great communication from appointment reminders to updates on the status of service. More

by Junefumi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cardenas
Report | Print
Jun 21, 2026 -

Tony Nissan responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 12, 2026

rejected service recommendation due to age of car and age of customer. not going to drive much any more. More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Factora
Report | Print
Jun 14, 2026 -

Tony Nissan responded

Hi Bob, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Mike Choy – Service Manager mchoy@tonygroup.com 808-680-7125

June 09, 2026

Tim is the Man! Got us a great deal that met our budget and got the vehicle out the same day. Appreciate their staff for being friendly and helpful. Mahalo to their More

by toaalii92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Williams, James Kawata
Report | Print
Jun 11, 2026 -

Tony Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Nissan! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 08, 2026

From beginning to end the process was smooth and excellent. Francis was great! Even though it was a holiday they were friendly and professional More

by christinakealoha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francis Hoang
Report | Print
Jun 11, 2026 -

Tony Nissan responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 31, 2026

It was easy to book. Thomas suggested deleting to adding tasks. Explain payment options before submitting invoice. More

by Juneasato2367senior owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Factora
Report | Print
Jun 03, 2026 -

Tony Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 25, 2026

This is the dealership we use for new cars and service (repair, oil change, safety check). Service advisors are great. More

by Screenname
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Komori, Ethan Karr
Report | Print
May 28, 2026 -

Tony Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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