Jordan Musick

If Google allowed me to, I would put a -5 stars . Unprofessional dealership !! - I found the one and only Duramax diesel Chevy Suburban in the state of Arizona . -I worked with a salesman . I will Unprofessional dealership !! - I found the one and only Duramax diesel Chevy Suburban in the state of Arizona . -I worked with a salesman . I will be somewhat decent and not mention his name !! - Salesman works a deal with me and tells me he needs a DEPOSIT OF $500 to hold vehicle . - I paid $500 to hold the vehicle . - Once I paid the $500 deposit low and behold , it was delivered from the rail yard to Courtesy Chevrolet . -I came in Saturday / April 26th at 10AM to check vehicle and test drive !! -Salesman asks me when I am making decision ?? I told him when wife gets off shift with the Fire Department !! -Salesman said that is OK. I will hold the vehicle and park it in the back to hide it but it is held BECAUSE I PUT A DEPOSIT THE SALESMAN SAID I NEEDED TO HOLD THE VEHCLE FOR ME !!!!!!!! - I left and test drove another vehicle across the street just to make sure if there was any other vehicle . - Sales manager calls later in the day and asks me what is going on with my decision ??? -I told him I explained everything to the sales guy !!! - I said I was waiting for my wife who is answering 911 calls as firefighter before I make my decision !! - He said he really need a to know because he has had several inquires . - I text my wife and she says YES, we want the diesel !!! - I tell the Sales manager let’s do it and he says I will get everything ready for you to come in and make this an easy process . - I am excited to go pick it up !! -Sales manager calls back 30 minutes later and said “I AM SORRY BUT WE ALREADY SOLD IT “” THE VEHICLE I PUT A DEPOSIT ON !! -Sales manager said we weren’t sure what you were going to do so we sold it !! - We thought you would but it this morning !! -YOUR SALES GUY KNEW WHAT I WAS DOING AND SAID THAT WAS OK!!!!!!!!!!! - Sales manager said SORRY, but we didn’t know what your intentions were -why in the xxxx did you not communicate with me and call me and ask me sooner?????????? - I thought that’s what the deposit was for to hold the vehicle for me Because I could not make a good decision without my wife who was a firefighter working on duty!!! - Got me deposit back !! -WHOEVER WILL READ THIS AND HOPEFULLY WILL THINK BEFORE BUYING FROM THIS DEALERSHIP !!! -ALL THEY CARE ABOUT IS THEIR BOTTOM DOLLAR AND NOT THE CUSTOMERS AND THANK YOU SO MUCH FOR YOUR NON-COMMUNICATION AND VERY UNPROFESSIONAL SALES TACTICS!!!!! -I WILL NEVER EVER EVER SET FOOT OR TELL ANYBODY TO EVER GO TO THE DEALERSHIP EVER AGAIN!!!!!! ! More

Report | Print

Very professional sales and finance staff. The truck I wanted to buy was ready with a full tank of gas when I drove it off the lot. I appreciated the cafe, it was nice to get a free lunch duri The truck I wanted to buy was ready with a full tank of gas when I drove it off the lot. I appreciated the cafe, it was nice to get a free lunch during my sales process. Additionally, I liked how it was a low pressure environment, and I wasn't hassled for an extended warranty, oil change package, service plan, etc. I got the truck I wanted at a great price! More

Report | Print

To Whom It May Concern: I am "VERY PLEASED WITH 'LESLIE. ADVISOR." 'VERY PROFESSIONAL AND COMPETENT ADVISOR.' "LESLIE, THANK YOU!" Al Lopez PS: "SHE IS A KEEPER!" 'LESLIE. ADVISOR." 'VERY PROFESSIONAL AND COMPETENT ADVISOR.' "LESLIE, THANK YOU!" Al Lopez PS: "SHE IS A KEEPER!" More

Report | Print

Kiros is amazing! I had such a pleasant car buying experience with this guy. If you’re in the market for a Chevrolet vehicle, he’s you’re man! I had such a pleasant car buying experience with this guy. If you’re in the market for a Chevrolet vehicle, he’s you’re man! More

Report | Print

There was no continuity in service. I was contacted by number of people who were unaware of the conversations I had with the previous people. I ultimately declined to take the vehic I was contacted by number of people who were unaware of the conversations I had with the previous people. I ultimately declined to take the vehicle and sacrificed my deposit based on the lack of service and professionalism at this dealership. More

Report | Print

Truly made buying a new car a pleasant experience. I couldn’t have picked a better place. Coming in too knowing I was skeptical because I had NEVER bought myself a new car they honestly made the whole I couldn’t have picked a better place. Coming in too knowing I was skeptical because I had NEVER bought myself a new car they honestly made the whole process a breeze and were upfront, honest, and so helpful. More

Report | Print

Excellent service. Recommend to anybody. I have purchased six cars here and never fail to be content. Recommend to anybody. I have purchased six cars here and never fail to be content. More

Report | Print

We really enjoyed our interaction with Lamar. He was super helpful, friendly, and an all around great guy! He was super helpful, friendly, and an all around great guy! More

Report | Print

I was impressed by the communication that came with my visit. I was contacted by the salesman and the manager to be sure I could locate the dealership and that all my questions were answered. Easy to work visit. I was contacted by the salesman and the manager to be sure I could locate the dealership and that all my questions were answered. Easy to work with. More

Report | Print

Lamar McLaughlin showed us patience and professionalism. He did an excellent job going over the vehicles features. I will most definitely recommend him to anyone I know looking to purchase a vehicle. #nee He did an excellent job going over the vehicles features. I will most definitely recommend him to anyone I know looking to purchase a vehicle. #needacarseelamar! More

Report | Print