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Jordan Rathman

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Jordan Rathman

Jordan Rathman | Page 47

Service Drive Manager

Chevrolet of Culver City

6101 W Slauson Ave
Culver City, CA 90230

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4.6

592 Reviews

Overview Reviews (592)

4.6

592 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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592 Reviews of Jordan Rathman

December 31, 2021

Dealership Rating

Employee Rating

Every time I come in, I feel welcomed, and known by the Service personnel even if it’s the first time them seeing me. What a great feeling and makes me want to come back. Service personnel even if it’s the first time them seeing me. What a great feeling and makes me want to come back. More

by TahoeG2021

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Miguel Padilla , Ruben Barrera, Luis Navarrete

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Feb 10, 2022 -

Chevrolet of Culver City responded

Hi, we are so happy to read such a great review about Culver City Chevrolet! We sincerely value your business and look forward to your next visit!

December 29, 2021

Dealership Rating

Employee Rating

Very easy to book an online appt. They were quick and efficient and friendly. No complaints efficient and friendly. No complaints More

by y.wilkie424

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 30, 2021 -

Chevrolet of Culver City responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs! Sincerely, Michelle M. Customer Service

December 24, 2021

Dealership Rating

Employee Rating

My first tyme experience went well without any hassles. Jordan was Great, she explained what they did and what the issue was and corrected everything. Jordan took good care of me and I appreciate Good C Jordan was Great, she explained what they did and what the issue was and corrected everything. Jordan took good care of me and I appreciate Good Customer Service. Happy Holiday. More

by smbeatty

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 24, 2021 -

smbeatty responded

Jordan took Great Care of me. Thx. Scott B.

December 20, 2021

Dealership Rating

Employee Rating

Best service team in town! Always so nice and customer service is on point. Never waited more then an hour for service, will keep taking in my vehicle for service. service is on point. Never waited more then an hour for service, will keep taking in my vehicle for service. More

by Mrs. Rivera

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Miguel Padilla , Ruben Barrera, Kurt Johnson, Luis Navarrete

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Dec 21, 2021 -

Chevrolet of Culver City responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Culver City Chevrolet are thankful for customers like you! We look forward to serving you again in the future for any vehicle related needs! Sincerely, Michelle M. Customer Service

December 20, 2021

Dealership Rating

Employee Rating

Great service great employee i will bring my car back again when it is needed for service Jordan rathman great employee very helpful have a good day again when it is needed for service Jordan rathman great employee very helpful have a good day More

by cohill18

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 20, 2021 -

Chevrolet of Culver City responded

Thanks for your feedback! It's great to hear that you were provided with an excellent experience by our service team! Please let us know if there is anything else we can do for you. Thanks again! Sincerely, Michelle M. Customer Service

December 20, 2021

Dealership Rating

Employee Rating

Jordan was very professional and knowledgeable as always. Good service by all. Electronic notifications is good Good service by all. Electronic notifications is good More

by DAVID@PIPE.ORG

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 20, 2021 -

Chevrolet of Culver City responded

Thanks for taking the time to let us know how we are doing, David! We are delighted to hear that you had such a great service experience with us here at Culver City Chevrolet! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you! Sincerely, Michelle M. Customer Service

December 18, 2021

Dealership Rating

Employee Rating

The service Staff very helpful and professional.took care of all details and issues promptly. of all details and issues promptly. More

by COLAJEZZI

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 20, 2021 -

Chevrolet of Culver City responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Culver City Chevrolet and we hope to see you again soon. Sincerely, Michelle M. Customer Service

December 16, 2021

Dealership Rating

Employee Rating

They did a good job but l thought it was too expensive.I mean over 300 $ for cutting & programming a spare key seems high. mean over 300 $ for cutting & programming a spare key seems high. More

by rickwilliams7461

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 17, 2021 -

Chevrolet of Culver City responded

We apologize that our service did not fully satisfy your expectations. Our prices are competitive and fair. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We hope to earn your business in the future. Sincerely, Michelle M. Customer Service

Dec 17, 2021 -

rickwilliams7461 responded

Yes ...lm sure I'll be back in the future.Thanks.

December 12, 2021

Dealership Rating

Employee Rating

Very good experience would returnt thanks friends so need more servers my Car back another time thanks more servers my Car back another time thanks More

by Daycarechavez

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Miguel Padilla , Jesse Anikwem, Ruben Barrera, Luis Navarrete

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Dec 13, 2021 -

Chevrolet of Culver City responded

Thanks for taking the time to let us know how we are doing! We appreciate the kind words. Please come back and see us for any of your future car needs! Sincerely, Michelle M. Customer Service

December 08, 2021

Dealership Rating

Employee Rating

Jordan was great she answered all my questions and took my truck right in after diagnostic she when through the list and asked me if I wanted to get it fixed so they can order the part. Due to the holiday my truck right in after diagnostic she when through the list and asked me if I wanted to get it fixed so they can order the part. Due to the holiday I wasn't ready for the repair but ill definitely will go back. More

by Jovanny

Verified Customer

Recommend Dealer

Yes

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Dec 09, 2021 -

Chevrolet of Culver City responded

We appreciate the kind words, Jovanny! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Culver City Chevrolet. Feel free to stop back in if there's ever anything else you need from us! Sincerely, Michelle M. Customer Service