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Jordan Rathman

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Jordan Rathman

Jordan Rathman | Page 48

Service Drive Manager

Chevrolet of Culver City

6101 W Slauson Ave
Culver City, CA 90230

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4.6

592 Reviews

Overview Reviews (592)

4.6

592 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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592 Reviews of Jordan Rathman

December 04, 2021

Dealership Rating

Employee Rating

Best costumer service! Fast service! Very helpful with the questions i had about my car the questions i had about my car More

by hernandez_92jr

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Miguel Padilla , Ruben Barrera, Luis Navarrete

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Dec 06, 2021 -

Chevrolet of Culver City responded

Wonderful to hear! We are glad that your service was excellent! We strive to please our guests! Thank you for your business and come again soon. Sincerely, Michelle M. Customer Service

December 04, 2021

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Employee Rating

Efficient and courteous service. I was even offered a cup of hand brewed coffee! I am looking forward to getting the needed battery for the 2017 Bolt soon! of hand brewed coffee! I am looking forward to getting the needed battery for the 2017 Bolt soon! More

by susan34

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 06, 2021 -

Chevrolet of Culver City responded

Thanks for your feedback, Susan! It's great to hear that you were provided with an excellent experience by our service team! Please let us know if there is anything else we can do for you. Thanks again! Sincerely, Michelle M. Customer Service

December 01, 2021

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Employee Rating

Very pleased with service received so far. Especially pleased with your representative Jordan Rathman’s help & assistants. pleased with your representative Jordan Rathman’s help & assistants. More

by blorraine1950

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 02, 2021 -

Chevrolet of Culver City responded

Great to hear! We are thrilled to learn that Jordan and the team were able to provide an excellent experience for you. We appreciate your business and look forward to working with you again in the future. Sincerely, Michelle M. Customer Service

November 29, 2021

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Employee Rating

Good Job fast service clean store. Very easy to get an appointment. My car was service fast. appointment. My car was service fast. More

by neyhernandez

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Miguel Padilla , Ruben Barrera, Kurt Johnson, Luis Navarrete

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Nov 30, 2021 -

Chevrolet of Culver City responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Culver City Chevrolet. Thank you for your business and we look forward to seeing you back again next time! Sincerely, Michelle M. Customer Service

November 27, 2021

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Employee Rating

Nothing but professionalism and customer care. Thank you Nothing but professionalism and customer care. Thank you Jordan for the great service on helping me on replacing my suburban’s tire and oil change!! Nothing but professionalism and customer care. Thank you Jordan for the great service on helping me on replacing my suburban’s tire and oil change!! Fast service👍 Very happy from A-Z More

by @Mikeswindowtint213

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 29, 2021 -

Chevrolet of Culver City responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Culver City Chevy! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you! Sincerely, Michelle M. Customer Service

November 23, 2021

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Employee Rating

Very efficient as far as turn around time for service. More explanation as to the service itself would have been nice. More explanation as to the service itself would have been nice. More

by nataly

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 24, 2021 -

Chevrolet of Culver City responded

Thank you for the feedback. We love hearing from our customers on ways to improve our business in the future. We appreciate you and hope to work with you again in the future. Thank you, again! Sincerely, Michelle M. Customer Service

November 23, 2021

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The dealership and service department here has new ownership and management and is completely competent now. Very good experience and the cost was actually less than quoted! Thank you Jordan. ownership and management and is completely competent now. Very good experience and the cost was actually less than quoted! Thank you Jordan. More

by MrCalico

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 23, 2021 -

Chevrolet of Culver City responded

November 21, 2021

Dealership Rating

Employee Rating

They did an excellent job on my car , and the customer service was good , they were very helpful service was good , they were very helpful More

by VIRMAI

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Miguel Padilla , Ruben Barrera, Luis Navarrete

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Nov 22, 2021 -

Chevrolet of Culver City responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Culver City Chevrolet. Feel free to stop back in if there's ever anything else you need from us! Sincerely, Michelle M. Customer Service

November 20, 2021

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Employee Rating

I had a great experience and you’re my helper Jordan made sure everything was OK. Very professional sure everything was OK. Very professional More

by phillip24goff

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 22, 2021 -

Chevrolet of Culver City responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Culver City Chevy are thankful for customers like you! We hope you'll continue to visit us for any vehicle needs in the future. Sincerely, Michelle M. Customer Service

November 17, 2021

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Employee Rating

Service by technician was fine and fast. The costumer service by the service delegate was very poor. service by the service delegate was very poor. More

by balopez.etdale

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Ruben Barrera

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Nov 18, 2021 -

Chevrolet of Culver City responded

We are saddened to see that you felt your experience with our service department was not up to our lofty expectations. We do appreciate the feedback as it is vital to us finding ways to improve our business. Feel free to reach out to me at (424) 258-5224 if you’d like to discuss your experience further. Thank you again for letting us know about your experience, and we hope to serve you again in the future. Sincerely, Michelle M. Customer Service