Jordan Rathman
Jordan Rathman at Chevrolet of Culver City

Jordan Rathman | Page 53

Service Drive Manager

Chevrolet of Culver City

6101 W Slauson Ave
Culver City, CA 90230

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4.6
592 Reviews
4.6

592 Reviews

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592 Reviews of Jordan Rathman

August 20, 2021

Dealership Rating
Employee Rating

Jordan was an excellent service provider and made my experience excellent. Not sure why you guys cannot send the info to the DMV as it was Chevys fault my car was recalled. I am not looking forward to d More

by rbasch12@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 18, 2021

Dealership Rating
Employee Rating

Super helpful. Appreciate the helpfrom Jordan at Culver Super helpful. Appreciate the help from Jordan at Culver City Chevy- she was smart, her attitude was upbeat, and she was an all around excellent pr More

by DL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2021

Chevrolet of Culver City responded

Great to hear! We are thrilled to learn that Jordan and the team were able to provide an excellent experience for you. We appreciate your business and look forward to working with you again in the future. Sincerely, Michelle M. Customer Service

August 16, 2021

Dealership Rating
Employee Rating

When I went to pickup my truck I paid the cashier then waited 30 minutes for my truck I asked one of the people who signs the cars in to check for me, it looks as though the cashier never informed anyone More

by financialfreedom1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Chevrolet of Culver City responded

Thank you for taking the time to share your feedback with us. We're disappointed to hear that your visit with our service team didn't meet your expectations. It's always our goal to provide the best experience possible and we'll use your feedback to improve. We'd appreciate the chance to discuss your visit in further detail to find an appropriate solution. Please contact me at (424) 258-5224. Sincerely, Michelle M. Customer Service

August 16, 2021

Dealership Rating
Employee Rating

Service was prompt and courteous Finished in the time frame estimated I was comfortable in the surroundings It was indeed a stress free experience Wonderful More

by lettastar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucio Barraza, Ruben Barrera, Roberto Canche, Luis Navarrete

Aug 16, 2021

Chevrolet of Culver City responded

Wonderful to hear! We are glad that your service was excellent! We strive to please our guests! Thank you for your business and come again soon. - Customer Service, Michelle M.

August 14, 2021

Dealership Rating
Employee Rating

Great customer service. My service advisor was Jordan. I had no appointment and was out in less then one hour. Will definitely be coming back for any future services. More

by GARCIA9710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2021

Chevrolet of Culver City responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Culver City Chevrolet. Feel free to stop back in if there's ever anything else you need from us! - Customer Service, Michelle M.

August 13, 2021

Dealership Rating
Employee Rating

Don't say I get a free oil change and make me get and tire rotation... that cost 50 bucks..rip off I won't be tell people to buy anything from this place More

by RDUDE8579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 13, 2021

Chevrolet of Culver City responded

Hi RDUDE8579, I would like to get some more details about your experience with us. We would like to work towards a resolution and come to an agreement, so if you are willing, please reach out to us at (424) 258-9065 to discuss this further. Michelle M Customer Relations Manager

Aug 13, 2021

RDUDE8579 responded

I came in for a oil change thats it, for vip members and then i got charged for a tire rotation witch i didnt request... and got charged for it. So i questioned jordan about it and she said u have to get an tire rotation to get a free oil change... i told i didnt request a tire rotation and the receipt said i did.... you should tell ppl its not free u have to get others services to get it witch is still not a vip service....

August 12, 2021

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Employee Rating

Enjoyed working with Jordan. I will be bringing the rest of my fleet vehicles to her in the future. Thank you for working with me Jaime More

by osorioj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cashier was nice too

Aug 13, 2021

Chevrolet of Culver City responded

Great to hear! We are thrilled to learn that Jordan and the team were able to provide an excellent experience for you. We appreciate your business and look forward to working with you again in the future. - Customer Service, Michelle M.

August 11, 2021

Dealership Rating
Employee Rating

Jordan provided excellent service. My only question was whether the seat assembly needed replacement in its entirety, as most of the motor functions worked properly. More

by Hammer
Recommend Dealer
Yes
Aug 12, 2021

Chevrolet of Culver City responded

Thank you! We appreciate you taking the time to let us know about your recent service experience. We think Jordan is pretty great too! Thank you for your business and we look forward to having the opportunity to serve you again soon. - Customer Service, Michelle M.

August 08, 2021

Dealership Rating
Employee Rating

Jordan was very helpful and an excellent service provider! Friendly and helped me understand what was needed. Good communication, pleasant, not pushy, enjoyed the visit despite the situation More

by steven110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Chevrolet of Culver City responded

Great to hear, Steven! We are thrilled to hear that the team could do a great job and we look forward to having you back at Culver City Chevy sometime soon! - Customer Service, Michelle M.

August 05, 2021

Dealership Rating
Employee Rating

Jordan Rathman was attentive, honest, and concerned. She was one of the best service tech's I have ever encountered. And even though I couldn't get my car fixed, she still did her very best for me More

by jhallhayes1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Chevrolet of Culver City responded

Everyone here at Culver City Chevrolet appreciates your positive review about your recent experience with us! We couldn't agree more about Jordan. We're lucky to have her! Have a great day, and thank you! - Customer Service, Michelle M.

Aug 05, 2021

jhallhayes1022 responded

Great techs, great service, great prices

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