Jordan Rathman | Page 53

After scanning my truck I decided to bring it to this dealership, I explained to advisor Jordan that my truck is misfiring and needs multi-point inspection…I was told to pay $220 for diagnostic. After dealership, I explained to advisor Jordan that my truck is misfiring and needs multi-point inspection…I was told to pay $220 for diagnostic. After 7hrs I was called that I need to add $500 or they can’t continue with my diagnosis😡😡😡😡😡😡😡😡 I picked my truck with no diagnosis information because u need more money. SCAM !!!!!!!!! I will write a review online More

by Dan Verified Customer Verified Customer

Print

Jordan was an excellent service provider and made my experience excellent. Not sure why you guys cannot send the info to the DMV as it was Chevys fault my car was recalled. I am not looking forward to d experience excellent. Not sure why you guys cannot send the info to the DMV as it was Chevys fault my car was recalled. I am not looking forward to dealing with this with the DMV. It should be Chevy‘s responsibility to forward the information to the department of motor and vehicles for the state of California.Chevy recalled my car and I was not able to get my tags even though I paid for them from the state of California. This has been a real hassle for me. More

by rbasch12@gmail.com Verified Customer Verified Customer

Print

Super helpful. Appreciate the helpfrom Jordan at Culver Super helpful. Appreciate the help from Jordan at Culver City Chevy- she was smart, her attitude was upbeat, and she was an all around excellent pr Super helpful. Appreciate the help from Jordan at Culver City Chevy- she was smart, her attitude was upbeat, and she was an all around excellent problem solver. Highly recommend! More

by DL Verified Customer Verified Customer

Print

When I went to pickup my truck I paid the cashier then waited 30 minutes for my truck I asked one of the people who signs the cars in to check for me, it looks as though the cashier never informed anyone waited 30 minutes for my truck I asked one of the people who signs the cars in to check for me, it looks as though the cashier never informed anyone to bring my truck around to me. Also the reason for service was oil change and 75,000 mile tune-up. My truck always idled quiet and smooth, it now idles rough. I wasn't able to bring it back because I was leaving early the next morning for a cross country road trip. I called back when I noticed it when I was New Mexico to informed Jordan my service person, the guy who answered the phone told me he told her about my complaint and that she would call me back I never got a phone call back I will be back the first of September and bring my truck back in to check the rough idle. More

by financialfreedom1111 Verified Customer Verified Customer

Print

Service was prompt and courteous Finished in the time frame estimated I was comfortable in the surroundings It was indeed a stress free experience Wonderful frame estimated I was comfortable in the surroundings It was indeed a stress free experience Wonderful More

by lettastar Verified Customer Verified Customer

Print

Great customer service. My service advisor was Jordan. I had no appointment and was out in less then one hour. Will definitely be coming back for any future services. had no appointment and was out in less then one hour. Will definitely be coming back for any future services. More

by GARCIA9710 Verified Customer Verified Customer

Print

Don't say I get a free oil change and make me get and tire rotation... that cost 50 bucks..rip off I won't be tell people to buy anything from this place tire rotation... that cost 50 bucks..rip off I won't be tell people to buy anything from this place More

by RDUDE8579 Verified Customer Verified Customer

Print

Enjoyed working with Jordan. I will be bringing the rest of my fleet vehicles to her in the future. Thank you for working with me Jaime of my fleet vehicles to her in the future. Thank you for working with me Jaime More

by osorioj Verified Customer Verified Customer

Print

Jordan provided excellent service. My only question was whether the seat assembly needed replacement in its entirety, as most of the motor functions worked properly. whether the seat assembly needed replacement in its entirety, as most of the motor functions worked properly. More

by Hammer Verified Customer Verified Customer

Print

Jordan was very helpful and an excellent service provider! Friendly and helped me understand what was needed. Good communication, pleasant, not pushy, enjoyed the visit despite the situation provider! Friendly and helped me understand what was needed. Good communication, pleasant, not pushy, enjoyed the visit despite the situation More

by steven110 Verified Customer Verified Customer

Print