Jordan Rathman | Page 53
Service Drive Manager
Chevrolet of Culver City
6101 W Slauson Ave
Culver City, CA 90230
592 Reviews
Write a Review592 Reviews of Jordan Rathman
August 20, 2021
Jordan was an excellent service provider and made my experience excellent. Not sure why you guys cannot send the info to the DMV as it was Chevys fault my car was recalled. I am not looking forward to d experience excellent. Not sure why you guys cannot send the info to the DMV as it was Chevys fault my car was recalled. I am not looking forward to dealing with this with the DMV. It should be Chevy‘s responsibility to forward the information to the department of motor and vehicles for the state of California.Chevy recalled my car and I was not able to get my tags even though I paid for them from the state of California. This has been a real hassle for me. More
August 18, 2021
Super helpful. Appreciate the helpfrom Jordan at Culver Super helpful. Appreciate the help from Jordan at Culver City Chevy- she was smart, her attitude was upbeat, and she was an all around excellent pr Super helpful. Appreciate the help from Jordan at Culver City Chevy- she was smart, her attitude was upbeat, and she was an all around excellent problem solver. Highly recommend! More
August 16, 2021
When I went to pickup my truck I paid the cashier then waited 30 minutes for my truck I asked one of the people who signs the cars in to check for me, it looks as though the cashier never informed anyone waited 30 minutes for my truck I asked one of the people who signs the cars in to check for me, it looks as though the cashier never informed anyone to bring my truck around to me. Also the reason for service was oil change and 75,000 mile tune-up. My truck always idled quiet and smooth, it now idles rough. I wasn't able to bring it back because I was leaving early the next morning for a cross country road trip. I called back when I noticed it when I was New Mexico to informed Jordan my service person, the guy who answered the phone told me he told her about my complaint and that she would call me back I never got a phone call back I will be back the first of September and bring my truck back in to check the rough idle. More
August 16, 2021
Service was prompt and courteous Finished in the time frame estimated I was comfortable in the surroundings It was indeed a stress free experience Wonderful frame estimated I was comfortable in the surroundings It was indeed a stress free experience Wonderful More
Other Employees Tagged: Lucio Barraza, Ruben Barrera, Roberto Canche, Luis Navarrete
August 14, 2021
Great customer service. My service advisor was Jordan. I had no appointment and was out in less then one hour. Will definitely be coming back for any future services. had no appointment and was out in less then one hour. Will definitely be coming back for any future services. More
August 11, 2021
Jordan provided excellent service. My only question was whether the seat assembly needed replacement in its entirety, as most of the motor functions worked properly. whether the seat assembly needed replacement in its entirety, as most of the motor functions worked properly. More
August 08, 2021
Jordan was very helpful and an excellent service provider! Friendly and helped me understand what was needed. Good communication, pleasant, not pushy, enjoyed the visit despite the situation provider! Friendly and helped me understand what was needed. Good communication, pleasant, not pushy, enjoyed the visit despite the situation More
August 05, 2021
Jordan Rathman was attentive, honest, and concerned. She was one of the best service tech's I have ever encountered. And even though I couldn't get my car fixed, she still did her very best for me She was one of the best service tech's I have ever encountered. And even though I couldn't get my car fixed, she still did her very best for me More

