Jordan Rathman | Page 54

Jordan Rathman was attentive, honest, and concerned. She was one of the best service tech's I have ever encountered. And even though I couldn't get my car fixed, she still did her very best for me She was one of the best service tech's I have ever encountered. And even though I couldn't get my car fixed, she still did her very best for me More

by jhallhayes1022 Verified Customer Verified Customer

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Very disappointed with the workers and the manager. We were told over the phone there wouldn’t be any charge when we came in. Upon coming in we were told of extra service charge that we didn’t even need o were told over the phone there wouldn’t be any charge when we came in. Upon coming in we were told of extra service charge that we didn’t even need or want. Then being frustrated we advised we will do a review for this team, and the manager got upset and told us he will not even service us and we should take our car to another dealership. Then my mother had to come and beg him to service it. That was so not needed but she felt bad that I took the day off in order to get the oil change done. We were lied to over the phone that it would only be an Oil change, and had bad customer service from the Staff and especially the manager. We won’t be coming to this location again for sure. More

by Karine Verified Customer Verified Customer

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Horrible experience. Do not come here ever Avid this place as much as possible They tried to upsell me on tires with a brand new car place as much as possible They tried to upsell me on tires with a brand new car More

by Jordaneisman Verified Customer Verified Customer

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Always been great customer service even with the couple issues I’ve had over the years …Jordan Ratham is the best though , she’s very Patient, Excellent customer service and thorough issues I’ve had over the years …Jordan Ratham is the best though , she’s very Patient, Excellent customer service and thorough More

by GinosWay Verified Customer Verified Customer

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I never have any problems there. Everyone's very professional and always helpful. This is one place I don't mind waiting. Keep it up. professional and always helpful. This is one place I don't mind waiting. Keep it up. More

by JANSTYNER55 Verified Customer Verified Customer

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I had a great experience at this dealership. All my questions were answered and the customer service was really good and i received my car in a timely manner questions were answered and the customer service was really good and i received my car in a timely manner More

by TYLORDAVIS Verified Customer Verified Customer

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Jordan is very attentive to the needs of a customer. She gets the job done quickly and effectively. She communicates well with the customer and she always has an update in regards to your vehicle. gets the job done quickly and effectively. She communicates well with the customer and she always has an update in regards to your vehicle. More

by robsanchez2804 Verified Customer Verified Customer

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Jordan is one of the best customer service representative I have ever worked with. She pays attention to detail and she makes sure the job gets done quickly and effectively I have ever worked with. She pays attention to detail and she makes sure the job gets done quickly and effectively More

by robsanchez2804 Verified Customer Verified Customer

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They lied about a 35,000 miles service which GM Corp said is not a service or a recommendation. Suppose to be charged 49.95 for oil change which is on paperwork but charge $72.10. Store manger and rep Jordan is not a service or a recommendation. Suppose to be charged 49.95 for oil change which is on paperwork but charge $72.10. Store manger and rep Jordan refused to call me back. Also didn’t do both keys for recall or even ask. Very disrespectful, bait and switch and filing with better business and dept of auto repair for not following license recommendations. Abhorrent business and sales tactics for lying to customers More

by Snowspyder25 Verified Customer Verified Customer

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Great customer service, quick and easy!!Will definitely Great customer service, quick and easy!! Will definitely be a returning customer. I was also able to do a few test drives while I waited! Great customer service, quick and easy!! Will definitely be a returning customer. I was also able to do a few test drives while I waited! More

by robbyskates365 Verified Customer Verified Customer

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