Jordan Rathman | Page 55
Service Drive Manager
Chevrolet of Culver City
6101 W Slauson Ave
Culver City, CA 90230
592 Reviews
Write a Review592 Reviews of Jordan Rathman
July 08, 2021
Excellent service advisor Jordan Rathman. She stuck with the problem of why my engine light kept coming on. She remembered all the details of my case, and would‘t stop working on it until the problem was s the problem of why my engine light kept coming on. She remembered all the details of my case, and would‘t stop working on it until the problem was solved. More
July 04, 2021
we came in , we were in a bind and they tried to over charge parts every chance the could ex: OEM Fule lines GMC 2500 hd 2002 diesel $300/400 on line quoted price " No" labor $5000.00. and it went on an charge parts every chance the could ex: OEM Fule lines GMC 2500 hd 2002 diesel $300/400 on line quoted price " No" labor $5000.00. and it went on and on for a month. there is a lot more to this. .finally we paid the outstanding bill and took the truck to another Dealership. More
July 02, 2021
I had to go back 3 times to get them to honor my warrantee to get a "check engine" light diagnosed and the repair made. I got different stories from each of the service reps. I am unlikely to purc warrantee to get a "check engine" light diagnosed and the repair made. I got different stories from each of the service reps. I am unlikely to purchase a car from them again. I am also mistrustful of GM because of their unwillingness to honor their warrantee. More
Other Employees Tagged: Lucio Barraza, Ruben Barrera, Luis Navarrete
July 01, 2021
Took much longer to get a loaner for me than other dealerships. Fixed my car and Ruben was great in service department. They were busier than normal after internet and phone outage. So they probably a dealerships. Fixed my car and Ruben was great in service department. They were busier than normal after internet and phone outage. So they probably are much better under normal circumstances. More
Other Employees Tagged: Ruben Barrera
June 29, 2021
They let the air out of my Silverado's tires! My truck uses LT (Light Truck) tires, which (according tot he owner's manual and the sticker on the door) should be run at 41 PSI cold. I started down the ro uses LT (Light Truck) tires, which (according tot he owner's manual and the sticker on the door) should be run at 41 PSI cold. I started down the road on my family vacation today just after servicing and I noticed that my truck was handling weirdly and it turns out that my tires had been deflated to 36 PSI. This is an unsafe condition for a fully loaded truck driving through the desert. I finally found a gas station that had a working air compressor and pumped up my tires to the proper inflation pressure. More
Other Employees Tagged: Lucio Barraza, Ruben Barrera, Roberto Canche, Luis Navarrete
June 27, 2021
The staff at Culver City Chevrolet are all very professional. The Service Team Advisor Jordan is amazing and she knows how to get things done!!! She took plenty of time to go over my options, discu professional. The Service Team Advisor Jordan is amazing and she knows how to get things done!!! She took plenty of time to go over my options, discuss prices and answer my questions. Basically she made sure I completely understood what was necessary. The guys in the shop did great work and I was really pleased with the work on the sidelights. All around in the end I was very satisfied with my experience. I will continue to use Culver City Chevrolet and recommend it to my friends who might be vehicle shopping in the future. Thank you More
Other Employees Tagged: Ruben Barrera, Luis Navarrete

