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Jordan Rathman

Overview Reviews (592)

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Jordan Rathman

Jordan Rathman | Page 56

Service Drive Manager

Chevrolet of Culver City

6101 W Slauson Ave
Culver City, CA 90230

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4.6

592 Reviews

Overview Reviews (592)

4.6

592 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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592 Reviews of Jordan Rathman

June 25, 2021

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Employee Rating

Everyone is very friendly and accommodating. Never had any bad experiences, only good ones . any bad experiences, only good ones . More

by t.dziallo

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 26, 2021 -

Chevrolet of Culver City responded

Thank you for your positive comments! We appreciate your business. Please let us know how we can continue to help with your car and service needs! - Customer Service, Michelle M.

June 25, 2021

Dealership Rating

Employee Rating

Thanks to Jordan my vehicles recall was performed in a timely manner. She is by far the most knowledgeable and experienced service advisor. Thanks again. timely manner. She is by far the most knowledgeable and experienced service advisor. Thanks again. More

by IIVAN69

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 26, 2021 -

Chevrolet of Culver City responded

Thanks for the great review! We greatly appreciate your business and very kind words! Jordan is a great asset to our team and will be very happy to hear your compliments! Thank you for choosing us! - Customer Service, Michelle M.

June 23, 2021

Dealership Rating

Employee Rating

Service was great, on time, and my Chevy Bolt is back with a fully functional battery again - Jordan is professional, friendly, and goes beyond what is expected to ensure that my car receives the best se with a fully functional battery again - Jordan is professional, friendly, and goes beyond what is expected to ensure that my car receives the best service possible More

by BOYERDJ

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 24, 2021 -

Chevrolet of Culver City responded

Thank you for your feedback! We appreciate you taking the time to let us know how our service department is doing. Jordan will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs! - Customer Service, Michelle M.

June 22, 2021

Dealership Rating

Employee Rating

Culver City dealership,the staff are very helpful and accommodating. accommodating. More

by franciscodeguzman578

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 23, 2021 -

Chevrolet of Culver City responded

Thanks for your compliments! We're proud to be entrusted with your business. - Customer Service, Michelle M.

June 22, 2021

Dealership Rating

Employee Rating

All of issues with my car were handled in a timely manner. manner. More

by bobbys19

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 23, 2021 -

Chevrolet of Culver City responded

Wonderful to hear! We are glad that your service was excellent! We strive to please our guests!! Thank you for your business and come again soon. - Customer Service, Michelle M.

June 19, 2021

Dealership Rating

Employee Rating

All good. Jordan very helpful. Need to be notified of recalls in future, only came for oil change but was told of recalls by her. recalls in future, only came for oil change but was told of recalls by her. More

by JGROMANO

Verified Customer

Recommend Dealer

Yes

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Jun 21, 2021 -

Chevrolet of Culver City responded

Hi, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help! - Customer Service, Michelle M.

June 06, 2021

Dealership Rating

Employee Rating

Even though there is plenty of mixed reviews, my personal experience with the service department has never been bad. I understand if you have a new car it is going to cost time and money to maintain that lux experience with the service department has never been bad. I understand if you have a new car it is going to cost time and money to maintain that luxury. Some people just want free anything for any minor inconvenience smh lol More

by ms.arellano

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ruben Barrera, Luis Navarrete

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Jun 07, 2021 -

Chevrolet of Culver City responded

Thank you for your positive comments about our dealership and our service department! We truly appreciate your business. Please let us know how we can continue to help with your car and service needs! - Customer Service, Michelle M.

June 03, 2021

Dealership Rating

Employee Rating

The service are excellent starting with the person to take my car since the first time was so friendly and take car about my needs her name is Jordan take my car since the first time was so friendly and take car about my needs her name is Jordan More

by JHRODROCA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 04, 2021 -

Chevrolet of Culver City responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs. - Customer Service, Michelle M.

May 30, 2021

Dealership Rating

Employee Rating

There was a recall for the seatbelt on my vehicle. I was in and out super fast. The staff was super courteous. My vehicle was parked ready for me. in and out super fast. The staff was super courteous. My vehicle was parked ready for me. More

by mayo926

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

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Jun 01, 2021 -

Chevrolet of Culver City responded

Thank you for choosing Culver City Chevrolet as your first choice for all your automotive needs! Thank you, and have a fantastic day! - Customer Service, Michelle M.

May 28, 2021

Dealership Rating

Employee Rating

I'm glad to see a woman work the service drive like Jordan does, it sure does make a difference on customer service. She is overall very good don't get confused with customers who want free services at Jordan does, it sure does make a difference on customer service. She is overall very good don't get confused with customers who want free services at a certified dealership. More

by Mike

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 01, 2021 -

Chevrolet of Culver City responded

Mike, thank you for your kind words and this wonderful review! Jordan is a great asset to our team. We hope to be of service to you again in the future. Best wishes, Customer Service, Michelle M.