Jordan Rock | Page 4

Jordan Rock was Awesome to work with! So before i ever got to the dealership I went online and did my research. I did a lot of looking at what people were paying in my state, and surroundi So before i ever got to the dealership I went online and did my research. I did a lot of looking at what people were paying in my state, and surrounding states, and what would be an accpetable price for me. I went to a competing dealership, and told the sales clerk what i wanted to pay for a car with xy and z, when he countered with a number several thousand dollars above my asking price i walked out the door. Two days later i went up and met with Jordan. He didn't jerk me around he said he would have to look at my number before he said yes or no. After a couple minutes of moving some numbers around he agreed to my number. After we had agreed on the number we ordered my specific car from the factory and the wait began. It took a while, but Jordan was great about keeping me up to date, and helping me along with everything. The day the car arrived i was in and out in about an hour and half. TLDR Super painless, low pressure dealership. If i ever need another subaru I am coming here. More

Helpful 0

Report | Print

Best experience buying a car ever! This was the best experience I've ever had buying a car. I love my Subaru Legacy. Jordan was very knowledgeable, friendly, and helpful. Keith got us This was the best experience I've ever had buying a car. I love my Subaru Legacy. Jordan was very knowledgeable, friendly, and helpful. Keith got us through financing quickly and was very professional and friendly. My favorite dealership by far and a car buying experience that was pleasant. I'll go back to Mark Miller Subaru for next car for sure! More

Helpful 0

Report | Print

Amazing service This was my first car shopping/buying experience and nothing will ever beat it. Jordan was super helpful and made sure I knew all my options so that I This was my first car shopping/buying experience and nothing will ever beat it. Jordan was super helpful and made sure I knew all my options so that I was making an educated purchase. Jordan and Chris stayed until after 10 pm that night to make sure everything got completed and that I got what I wanted. More

Helpful 2

Report | Print

Bought an outback from Jordan Rock I have know Jordan for years. I first bought my son an Impressa, Then I got a Tribeca, loved that car. This year I bought an Outback, well my hus I have know Jordan for years. I first bought my son an Impressa, Then I got a Tribeca, loved that car. This year I bought an Outback, well my husband bought an outback from Jordan Rock and surprised me It was awesome. Jordan does a great job. More

Helpful 0

Report | Print

Excellent Service First off I have experienced a lot of the dealerships In the SLC area over my 61 years. This is the first Dealership that was hassle free, No pressur First off I have experienced a lot of the dealerships In the SLC area over my 61 years. This is the first Dealership that was hassle free, No pressure and no sales pitch. They sold me a great car with no cover-ups. Service was quick to assist. They treated me with respect and Jordan Rock fought to get the car at an affordable price for me as did the finance managers I worked with. I highly recommend this dealership and have already told a few friends at work about their excellent service and well kept used cars. Thank you all for helping me feel secure in my new used Honda. Pamee Wells More

Helpful 0

Report | Print

Better than Nate Wade, Best Investment, Great People I honest have never bought a new car through a dealership, so for starters i was very apprehensive. Especially after my visit at Nate Wade Subaru whic I honest have never bought a new car through a dealership, so for starters i was very apprehensive. Especially after my visit at Nate Wade Subaru which was bland, unhelpful, and a supreme disappointment. I walked into Mark Miller Subaru with my cousin and her husband and was looking at the 2014 WRX that was in the show room. That was when I was approached by Jordan who was telling me about the car and how he was an avid WRX and STI fanatic. When he asked how he could help us, I immediately told him about what I was looking for and we got to it. He upsold me on a 2015 WRX and told me about all the great features that were going to be in the new car. Then once I had ordered the car, he kept me updated every few weeks to a month with the status of the car. Unfortunately he was not in when I came to pick up the car, although i worked with George who was great as well. Was extremely friendly and great to talk to as well. I also worked with Chris who helped me with the financing and was joking with him about signing with blood and signing my soul away. They all were great to work with and Alex himself was great when it came to getting my car detailed before i had to go back to working on the road. Thank you guys for all your help and i look forward to the future. More

Helpful 0

Report | Print

The team at South Town are amazing! When we went to buy a car we let Jordan Rock (our salesman) know exactly what our parameters were. He showed us a car right off the bat that fit our needs, and in the pri car we let Jordan Rock (our salesman) know exactly what our parameters were. He showed us a car right off the bat that fit our needs, and in the price range that we asked for. After asking if we wanted to take it for a test drive he said he would get the keys for us and asked when we anticipated on returning. We let him know that we had a couple of errands to run and asked it two hours were ok. He said that was great. When we returned we let him know that we had taken the car to another dealer to compare a similar car but different make. He applauded us for comparing cars side by side and taking the initiative to be informed. After about a week of having the car our transmission started having issues. We took the car into the dealer to see what they could/would do. The had their mechanic, Billy, look at the trans. He let us know that it could be a couple of things. The most common cause was the casings. The dealership replaced the casings at no cost to us. When that didn't solve the issue they came to us with four different options, including giving our money back to shop elsewhere or to help find a car that fit the same parameters. The other options had to do with replacing the transmission. Long story short they ended up doing additional research to help find a solution that we were satisfied with regarding our transmission. The Finance manager Neil Christopherson was also amazing. He was very straight forward and honest with us during the whole ordeal. I normally avoid car dealerships when purchasing a car, but when forced to find a quick solution had to resort to looking at dealerships. We looked at several, and I mean several (3 full days worth) of dealerships. Although we found a car that was similar and that we also liked that was a little less in cost, ultimately we chose to get the car from this dealer because they 1. Were honest from the beginning (Didn't even try to get us to buy a more expensive car like the other dealers) and 2. Showed complete trust in us as buyers. 3. Even when our car was down they provided us with another car so that we weren't down a car with two full time jobs on different sides of the valley. I would like to note that the loaner wasn't just any car, it was a Brand New car with less than 1000 miles on it. I will be a customer for life if the service stays the same. More

Helpful 0

Report | Print

This is the 2nd time I have bought a car from Jordan Rock at Mark Miller Subaru. Everyone is always helpful and the service is top notch. I would recommend this dealership and have to friends and family. at Mark Miller Subaru. Everyone is always helpful and the service is top notch. I would recommend this dealership and have to friends and family. Greg Dunn More

Helpful 0

Report | Print

We have been Subaru owners for 10 years. I would not have any other kind of car, due to the all wheel drive and how it handles in all kind of weather. I feel very safe with my grandkids in the car. I have ow any other kind of car, due to the all wheel drive and how it handles in all kind of weather. I feel very safe with my grandkids in the car. I have owned a Forester, Tribeca, and now another Tribeca. I have never broke down and know that it is the most dependable car out there. We had a B9 Tribeca and loved it. We stopped in to get a key re-chipped, and was approached by Pete and Jordon and they told us they had a brand new 2012 for a great deal. Drove it around the block and bought it. No regrets! All of my children are now proud owners of Subaru's as well! Love Mark Miller, Pete and Jordon. Thanks, Danny and Linda Lee More

Helpful 0

Report | Print

We recently purchased a new car after multiple trips over the past year trying to find the right car at the right price. We had spoken with Jordan Rock regarding this and he had been very patient with me whi the past year trying to find the right car at the right price. We had spoken with Jordan Rock regarding this and he had been very patient with me while i tried to decide. When i finally decided that it was the right time (according to the rest my family ---a long time in the making) Jordan was right there to help us all the way. Even staying late after the purchase was final to help explain the features that our new legacy and answer any questions that we had. So to Jordan and also Matt (in financing)we owe a our thanks for making this experience a great one! thanks again More

Helpful 0

Report | Print