Jordan Rodriguez | Page 2

The service is amazing, the employees go extra mile to help you with your needs. Starting wirh sale, finance and sevice with the loaner benefits is to sharp to describe and I know because I purchase my BM help you with your needs. Starting wirh sale, finance and sevice with the loaner benefits is to sharp to describe and I know because I purchase my BMW at this store. More

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Friendly service. Fast turn around. But they completely missed 2 tires that had split and separating tread. Drove the car 100 miles from dealership and ended up on interstate roadside with total tire fail missed 2 tires that had split and separating tread. Drove the car 100 miles from dealership and ended up on interstate roadside with total tire failure. On a Saturday afternoon. On start of vacation. Edit: Eric and the management at BMW WC went out of their way to address our issues. After 2 months of work on our front differential (delayed due to supply chain issues) we have our beloved 650 back and in working order. As a result I have updated this review from 2 stars to 5! More

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Great service , and the staffs is so polite. Making sure you feel right at home. Keeping you posted on your car while you are waiting for your vehicle.. you feel right at home. Keeping you posted on your car while you are waiting for your vehicle.. More

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We had an appt. Waited 4.5 hours. The problem: dash lights was never taken care of after spending $997.00..hard lesson-NEVER AGAIN! lights was never taken care of after spending $997.00..hard lesson-NEVER AGAIN! More

by lee71104 Verified Customer Verified Customer

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Treated me with respect. Service representative was very knowledgeable and very helpful. My needs were attended to in a reasonably good time. Thanks again for everything. knowledgeable and very helpful. My needs were attended to in a reasonably good time. Thanks again for everything. More

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The Oil Change was fast and well done. A precision engine inspection was completed with accuracy. Service Department was knowledgeable and Informative. Thank You BMW!!! inspection was completed with accuracy. Service Department was knowledgeable and Informative. Thank You BMW!!! More

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All personnel at this dealership are pleasant and accommodating however the length of time for an oil change was too much. We were there for 2 hours 15 minutes. accommodating however the length of time for an oil change was too much. We were there for 2 hours 15 minutes. More

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Very nice service. Friendly team and they are doing a great job. Nice facility and employees are very professional. Wood recommend to any one who need a great service team. great job. Nice facility and employees are very professional. Wood recommend to any one who need a great service team. More

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Outstanding Service from Jordan. He was outstanding with his service, very attentive to my needs in regards to my Mini. He also kept up to date with what was done to my car. his service, very attentive to my needs in regards to my Mini. He also kept up to date with what was done to my car. More

by MJ Verified Customer Verified Customer

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Working with Jordan was a pleasure. He was very helpful and explained what the problem was and said there was there was also an update to replace the ignition coils. I do however have a concern but it’s no and explained what the problem was and said there was there was also an update to replace the ignition coils. I do however have a concern but it’s not with the dealership. The car had three of the four cylinders that were not performing properly and the bulk of my $900+ bill went towards repairing that problem. The ignition coils were replaced without a charge to me. I feel that the bad coils were responsible for the cylinder problems and should have been repaired at no cost to me as well. Please let me know how you feel about this. Ray Robinson More

by CINDYANDRAY Verified Customer Verified Customer

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