Jordan Smith | Page 19

The best and easiest car buying experience I have ever experienced. I bought a CPO mini for my daughter and the sales team went the extra mile to demo the car’s features for her which really made her day experienced. I bought a CPO mini for my daughter and the sales team went the extra mile to demo the car’s features for her which really made her day - thanks guys 👍 More

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Great experience!! Jordan had my car ready. He was very easy to deal with and took care of all my needs and concerns quickly and efficiently. I had to drive back to San Jordan had my car ready. He was very easy to deal with and took care of all my needs and concerns quickly and efficiently. I had to drive back to San Diego and he checked in along the way and answered my every call and encouraged me along the way!! Kalee was extremely friendly and made me comfortable with the purchase. Overall, this was a great experience and I LOVE my car! More

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Jordan was great to work with. Answered all our questions and listened to what we we wanted and found us the perfect car. Would recommend him to anyone. and listened to what we we wanted and found us the perfect car. Would recommend him to anyone. More

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Used 2017 Chevrolet Silverado Had a great experience with everyone at the dealership ! Jordan Smith work hard to get me the deal I wanted , and kept me informed through out the who Had a great experience with everyone at the dealership ! Jordan Smith work hard to get me the deal I wanted , and kept me informed through out the whole process. More

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Really enjoyed the experience! The staff was friendly, knowledgeable, welcoming and helpful. I love my new Mini, the gear and appreciation gifts are very cool! I will recommend this dealership. knowledgeable, welcoming and helpful. I love my new Mini, the gear and appreciation gifts are very cool! I will recommend this dealership. More

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Amazing! I came in and bought a new 2020 Mini 2 door. I worked with Jordan, and he was awesome! He was really patient and was more than willing to work with me I came in and bought a new 2020 Mini 2 door. I worked with Jordan, and he was awesome! He was really patient and was more than willing to work with me. He was honest, and up front about everything with me. I really appreciated having his help! More

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Great Sales Guy. Poor Management. Great Sales Guy! Jordan is very nice and patient. Not a fan of sales management. They could have come out and met with me more and been more aggressiv Great Sales Guy! Jordan is very nice and patient. Not a fan of sales management. They could have come out and met with me more and been more aggressive with pricing. With acres of MINI COOPERS it wasn’t like there was a run on them...came down to 2k to make a sale and they acted like I was wanting the car for free...in the end I purchased the vehicle. Surprised as with any other dealership I would have management thank you for your business....never happened. More

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Jordan is the core reason I chose to do business with MoG Mini. His prompt responses, attention to detail, and overall attitude made the purchase process easy. He kept in touch, worked with me through the pr Mini. His prompt responses, attention to detail, and overall attitude made the purchase process easy. He kept in touch, worked with me through the process, and communication was key. Jordan made this purchase pleasant and an overall positive experience. If you have the chance to work with Jordan, he keeps you from having to guess. More

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The customer service stops when you sign the line Initially started my search online for a new truck. Eventually hooked up with Daniel, the internet Sales Manager. We talked (phone/email) for the be Initially started my search online for a new truck. Eventually hooked up with Daniel, the internet Sales Manager. We talked (phone/email) for the better part of a week and worked out a deal prior to me driving 5 hours to buy the truck. However, along the way Daniel passed me off to Jordan. I don't know if this is normal protocol or not, but it didn't sit too well with me. Moving on, I made the long drive to pickup the truck on a Sunday. The truck was NOT ready when I arrived. Once the truck came out of the detail shop I gave it a once over, and the detail was extremely rushed and sloppy. So the truck had to go back into the detail shop again to be cleaned properly. The trucked finally came out of the detail shop (still not pristine) so I thought I was good to go. Unfortunately, that was not the case, now the floor mats were no where to be found. Jordan did locate some mats for the truck after searching for a while. When I purchased the truck it was written in the deal to get a key and key fob made since there was not a fob with the vehicle. I was instructed that they would make the key/fob and then mail it to me. Once I arrived home I heard from Jordan that they could not make the key/fob without the truck so I would have to go to a local dealer and pay for it out of pocket and be reimbursed. That took another two hours and me leaving work early to get accomplished (still waiting to be reimbursed). I understand that not everything goes as planned all the time, but the tipping point for me was the day after I bought my truck I noticed a small trim piece missing that I overlooked prior to purchasing. Granted I should have looked over the truck better and caught that, but I didn't. So I reached out to Jordan to see about getting the piece shipped to me (its a 2018 truck). I was informed that it was not in the original deal and they wouldn't be able to supply me with it. It is very unsettling to me that I spent $40,000 on a truck (I love the truck), and the dealer won't replace a missing $23 trim piece (my cost, so the dealer could probably get it for $12). All in all it wasn't a horrible experience, but it was far from being the best dealership experience that I have ever had. More

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Two Cars fr the Barths By far THE best experience buying two cars! Jordan is awesome to work with and goes the extra mile! This was our second time buying two cars and we wi By far THE best experience buying two cars! Jordan is awesome to work with and goes the extra mile! This was our second time buying two cars and we will go back again! More

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