Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville

Jordan Waters | Page 29

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

Contact Me
4.9
416 Reviews

Dealership Experience

4 yrs

Industry Experience

3 yrs, 8 mos

4.9

416 Reviews

Write a Review

416 Reviews of Jordan Waters

July 07, 2023

Dealership Rating
Employee Rating

Jordan was wonderful in keeping me informed of my cars service status. There was an issue the following day whereas Jordan again was kind and patient with the situation and continued to keep me well infor More

by cm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jordan and our team, and we look forward to working with you again.

July 04, 2023

Dealership Rating
Employee Rating

They scratch my tinted window and never called to fix check up and say how they would fix it More

by jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis

Jul 08, 2023

Shottenkirk Honda of Cartersville responded

Jen, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 03, 2023

Dealership Rating
Employee Rating

This visit Stressed me out, just get to a oil changed and be stressed out More

by LYNETTE.CREAMER91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 07, 2023

Shottenkirk Honda of Cartersville responded

Lynette, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 01, 2023

Dealership Rating
Employee Rating

The attention was good and the representatives were kind. Regrettably, my wireless charger is still not working. Actually, it never worked continuously. More

by RBEDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Angell

Jul 02, 2023

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. Please let us know if you would like to schedule a service visit.

June 30, 2023

Dealership Rating
Employee Rating

Jordan did a excellent job about keeping me informed about my car and explained everything as what needed to be done and why More

by SLBETTEN
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Angie Angell

Jun 30, 2023

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Jordan and our team here at Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 28, 2023

Dealership Rating
Employee Rating

The lady I felt with was great. It took a while to get the oil change done tho More

by NEWJPFOWL84
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis

Jun 29, 2023

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 28, 2023

Dealership Rating
Employee Rating

Communicated very well with me regarding the time it would take. Dealership had plenty of space to sit and do whatever you need to. More

by Williamszpor
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Shottenkirk Honda of Cartersville responded

William, thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 27, 2023

Dealership Rating
Employee Rating

Sherry and Jason were wonderful. I had a difficult situation and 2 trades and they got it done for me and went above and beyond helping to get the second trade there as well More

by HOPERANDOLPH88
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Michael Welch , Sherry Keffer

Jun 28, 2023

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicles, and don't hesitate to reach out if you need anything else.

June 26, 2023

Dealership Rating
Employee Rating

Jordan was very professional and courteous and followed up with me for an update due to the wait time as she promised she would. She was very helpful and friendly. More

by MANAGER4
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jordan and our team, and we look forward to working with you again.

June 26, 2023

Dealership Rating
Employee Rating

Angie is the BEST! ! The service and regular updates on progress was phenomenal. Thank you!! More

by BLUESHIRTS94
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Angie Angell

Jun 27, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. Angie and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

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