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Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville

Jordan Waters | Page 29

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

Contact Me
4.9
421 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

3 yrs, 10 mos

4.9

421 Reviews

Write a Review

421 Reviews of Jordan Waters

July 17, 2023

Dealership Rating
Employee Rating

Quick, Courteous, and professional as always. Price is good as well. Staff keeps you informed More

by DLEE3136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis

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Jul 18, 2023

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 14, 2023

Dealership Rating
Employee Rating

I feel like they sold me a lemon of a car. I have had nothing but trouble since buying my Toyota Camry from this dealership. More

by BOWEN56GA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Bone , Angie Angell

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Jul 18, 2023

Shottenkirk Honda of Cartersville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 14, 2023

Dealership Rating
Employee Rating

Excellent and professional service. My husband and I are so glad we found a great dealership to get our family vehicle. More

by BTAYLOR_09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Welch , Justin Delong, Kevin Dowdy, Tommy Malone

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Jul 15, 2023

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 14, 2023

Dealership Rating
Employee Rating

All good the service setup an work performance was all good. Good job guys thanks More

by MICHAELANDMICHELLE1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis

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Jul 15, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 10, 2023

Dealership Rating
Employee Rating

Fast and friendly service. Jordan and terry ford were both amazing. Started with 30,000 mile tune up ends up leaving w. New ride More

by BBURNETT1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Dowdy

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Jul 11, 2023

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

July 07, 2023

Dealership Rating
Employee Rating

Jordan was wonderful in keeping me informed of my cars service status. There was an issue the following day whereas Jordan again was kind and patient with the situation and continued to keep me well infor More

by cm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 07, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jordan and our team, and we look forward to working with you again.

July 04, 2023

Dealership Rating
Employee Rating

They scratch my tinted window and never called to fix check up and say how they would fix it More

by jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis

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Jul 08, 2023

Shottenkirk Honda of Cartersville responded

Jen, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 03, 2023

Dealership Rating
Employee Rating

This visit Stressed me out, just get to a oil changed and be stressed out More

by LYNETTE.CREAMER91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jul 07, 2023

Shottenkirk Honda of Cartersville responded

Lynette, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 01, 2023

Dealership Rating
Employee Rating

The attention was good and the representatives were kind. Regrettably, my wireless charger is still not working. Actually, it never worked continuously. More

by RBEDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Angell

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Jul 02, 2023

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. Please let us know if you would like to schedule a service visit.

June 30, 2023

Dealership Rating
Employee Rating

Jordan did a excellent job about keeping me informed about my car and explained everything as what needed to be done and why More

by SLBETTEN
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Angie Angell

Report | Print
Jun 30, 2023

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Jordan and our team here at Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

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