Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville

Jordan Waters | Page 30

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

Contact Me
4.9
416 Reviews

Dealership Experience

4 yrs

Industry Experience

3 yrs, 8 mos

4.9

416 Reviews

Write a Review

416 Reviews of Jordan Waters

June 25, 2023

Dealership Rating
Employee Rating

Ginger was great with communicating what was going on with my service. She kept me in the loop at all times and got my vehicle back to me as soon as possible. More

by ALEAH.WALKER
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ginger

Jun 26, 2023

Shottenkirk Honda of Cartersville responded

ALEAH.WALKER, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit {{business_name}}. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 23, 2023

Dealership Rating
Employee Rating

Overall they have been very helpful except the time I lost my one key they give you when you buy a used car. When I first called to see if I could get a replacement key a nice young man said they could h More

by JANICEEHARDIN7
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone

Jun 23, 2023

Shottenkirk Honda of Cartersville responded

Thank you for your feedback, Janice! Please don't hesitate to let us know if we can be of further assistance, we would appreciate the opportunity discuss this issue in more detail. We appreciate your business and hope to see you again!

June 21, 2023

Dealership Rating
Employee Rating

Jordan did a great job as always, and took care of a recall issue that I did not know about. Thank you Jordan! More

by drhoades76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jordan and our team, and we look forward to working with you again.

June 21, 2023

Dealership Rating
Employee Rating

Jordan did a great job as always, and took care of a recall issue that I did not know about. Thank you Jordan! More

by drhoades76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2023

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 20, 2023

Dealership Rating
Employee Rating

Jordan, my service advisor, helped me with the repairs needed on a used Pilot that I recently purchased. She also helped me get a wheel lock key that I needed. I appreciate all of her help making my inves More

by SHAVONNE.TURNER
Service Price Transparency
Recommend Dealer
Yes
Jun 21, 2023

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Jordan was able to help, and we hope to see you again!

June 19, 2023

Dealership Rating
Employee Rating

My Honda Accord service is always attentive, courteous, informative, and timely. Thank you for your efforts! More

by EKB326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2023

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

June 16, 2023

Dealership Rating
Employee Rating

Dealership sales are nice. Prices are too high. Used cars are more expensive than new ones. Service center is terrible and a rip off. They claimed tires dry rotted and want alm More

by SAVANNAHMAN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 21, 2023

Shottenkirk Honda of Cartersville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 16, 2023

Dealership Rating
Employee Rating

Jordan was kind and understanding of my circumstance needing a quick resolve! She was super efficient, friendly and had the mechanic team squeeze me in an hour before closing! More

by TULIP0315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan and the team met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

June 15, 2023

Dealership Rating
Employee Rating

It was such a good place and everyone was so nice and I am always go back More

by VANESSADRIVER496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters

Jun 16, 2023

Shottenkirk Honda of Cartersville responded

Thanks, Vanessa, for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 14, 2023

Dealership Rating
Employee Rating

Everything was super smooth and they helped us get exactly what we needed! The whole experience from start to finish was really wonderful! More

by laurenmosley88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Welch , Kevin Dowdy, TL Ford

Jun 15, 2023

Shottenkirk Honda of Cartersville responded

Thank you for sharing your experience with us, Lauren! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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