Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville

Jordan Waters | Page 30

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

Contact Me
4.9
421 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

3 yrs, 10 mos

4.9

421 Reviews

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421 Reviews of Jordan Waters

June 28, 2023

Dealership Rating
Employee Rating

The lady I felt with was great. It took a while to get the oil change done tho More

by NEWJPFOWL84
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis

Jun 29, 2023

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 28, 2023

Dealership Rating
Employee Rating

Communicated very well with me regarding the time it would take. Dealership had plenty of space to sit and do whatever you need to. More

by Williamszpor
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Shottenkirk Honda of Cartersville responded

William, thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 27, 2023

Dealership Rating
Employee Rating

Sherry and Jason were wonderful. I had a difficult situation and 2 trades and they got it done for me and went above and beyond helping to get the second trade there as well More

by HOPERANDOLPH88
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Michael Welch , Sherry Keffer

Jun 28, 2023

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicles, and don't hesitate to reach out if you need anything else.

June 26, 2023

Dealership Rating
Employee Rating

Jordan was very professional and courteous and followed up with me for an update due to the wait time as she promised she would. She was very helpful and friendly. More

by MANAGER4
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jordan and our team, and we look forward to working with you again.

June 26, 2023

Dealership Rating
Employee Rating

Angie is the BEST! ! The service and regular updates on progress was phenomenal. Thank you!! More

by BLUESHIRTS94
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Angie Angell

Jun 27, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. Angie and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

June 25, 2023

Dealership Rating
Employee Rating

Ginger was great with communicating what was going on with my service. She kept me in the loop at all times and got my vehicle back to me as soon as possible. More

by ALEAH.WALKER
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ginger

Jun 26, 2023

Shottenkirk Honda of Cartersville responded

ALEAH.WALKER, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit {{business_name}}. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 23, 2023

Dealership Rating
Employee Rating

Overall they have been very helpful except the time I lost my one key they give you when you buy a used car. When I first called to see if I could get a replacement key a nice young man said they could h More

by JANICEEHARDIN7
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone

Jun 23, 2023

Shottenkirk Honda of Cartersville responded

Thank you for your feedback, Janice! Please don't hesitate to let us know if we can be of further assistance, we would appreciate the opportunity discuss this issue in more detail. We appreciate your business and hope to see you again!

June 21, 2023

Dealership Rating
Employee Rating

Jordan did a great job as always, and took care of a recall issue that I did not know about. Thank you Jordan! More

by drhoades76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jordan and our team, and we look forward to working with you again.

June 21, 2023

Dealership Rating
Employee Rating

Jordan did a great job as always, and took care of a recall issue that I did not know about. Thank you Jordan! More

by drhoades76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2023

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 20, 2023

Dealership Rating
Employee Rating

Jordan, my service advisor, helped me with the repairs needed on a used Pilot that I recently purchased. She also helped me get a wheel lock key that I needed. I appreciate all of her help making my inves More

by SHAVONNE.TURNER
Service Price Transparency
Recommend Dealer
Yes
Jun 21, 2023

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Jordan was able to help, and we hope to see you again!

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