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Jordan Waters

Overview Reviews (421) Inventory (298)

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Jordan Waters

Jordan Waters | Page 31

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9

421 Reviews

Overview Reviews (421) Inventory (298)

Dealership Experience

4 yrs, 2 mos

Industry Experience

3 yrs, 10 mos

4.9

421 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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421 Reviews of Jordan Waters

June 19, 2023

Dealership Rating

Employee Rating

My Honda Accord service is always attentive, courteous, informative, and timely. Thank you for your efforts! informative, and timely. Thank you for your efforts! More

by EKB326

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 20, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

June 16, 2023

Dealership Rating

Employee Rating

Dealership sales are nice. Prices are too high. Used cars are more expensive than new ones. Service center is terrible and a rip off. They claimed tires dry rotted and want alm Prices are too high. Used cars are more expensive than new ones. Service center is terrible and a rip off. They claimed tires dry rotted and want almost 1000 for new tires. Went to pep boys and got tires, alignment and warranty for less than 700….found out my lug nut key is now missing from car as well. Also only do oil changes at service center and they said my oil plug was stripped out….I wonder since it’s the only place I have oil changes done since they are free, who stripped out the oil plug and trying to make me pay 20 dollars for a 5 dollar part that they damaged. More

by SAVANNAHMAN77

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Jun 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 16, 2023

Dealership Rating

Employee Rating

Jordan was kind and understanding of my circumstance needing a quick resolve! She was super efficient, friendly and had the mechanic team squeeze me in an hour before closing! needing a quick resolve! She was super efficient, friendly and had the mechanic team squeeze me in an hour before closing! More

by TULIP0315

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 16, 2023 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan and the team met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

June 15, 2023

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Employee Rating

It was such a good place and everyone was so nice and I am always go back am always go back More

by VANESSADRIVER496

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jordan Waters

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Jun 16, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks, Vanessa, for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 14, 2023

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Employee Rating

Everything was super smooth and they helped us get exactly what we needed! The whole experience from start to finish was really wonderful! exactly what we needed! The whole experience from start to finish was really wonderful! More

by laurenmosley88

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Welch , Kevin Dowdy, TL Ford

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Jun 15, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for sharing your experience with us, Lauren! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 14, 2023

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Employee Rating

Courteous and thorough. Pleasure to work with. She explained why the next service is important Pleasure to work with. She explained why the next service is important More

by Ridgeline guy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 14, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

June 09, 2023

Dealership Rating

Employee Rating

Jordan was great. Very nice and efficient. I didn't have to wait at all. Awesome Very nice and efficient. I didn't have to wait at all. Awesome More

by wjdc45

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin DeLong

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Jun 10, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! Jordan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

June 09, 2023

Dealership Rating

Employee Rating

Absolutely the friendliest staff and they are so polite and willing to help, they are very efficient. and willing to help, they are very efficient. More

by MRSGDAVIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Damien Brooks, Emily Lewis

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Jun 10, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 08, 2023

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Employee Rating

Excellent customer service. They offered the highest level of customer service from the beginning to the end. They offered the highest level of customer service from the beginning to the end. More

by DAVIDHBULLER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 08, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much, David, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

June 08, 2023

Dealership Rating

Employee Rating

Jordan was awesome! She was very friendly and made the whole process quick and efficient! She was very friendly and made the whole process quick and efficient! More

by Vamsi.Reddy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 08, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for Jordan and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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