Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville

Jordan Waters | Page 36

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

Contact Me
4.9
421 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

3 yrs, 10 mos

4.9

421 Reviews

Write a Review

421 Reviews of Jordan Waters

April 03, 2023

Dealership Rating
Employee Rating

Everyone I spoke with was friendly and knowledgeable, I was very pleased with the service I received. More

by NANCYLEDBETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Damien Brooks, Emily Lewis

Apr 03, 2023

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 01, 2023

Dealership Rating
Employee Rating

Very helpful with good service . However they were going to wash my car but forgot.. They were moderately busy that day ! More

by TRW202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Angell

Apr 03, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

March 30, 2023

Dealership Rating
Employee Rating

Disappointed with this encounter. Not up to usual standards here. I do not care for the new call center system to schedule service appt as agents are not very knowledgeable. Service c More

by M
Recommend Dealer
Yes

Other Employees Tagged: Angie Angell

Mar 31, 2023

Shottenkirk Honda of Cartersville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 30, 2023

Dealership Rating
Employee Rating

Very helpful. They were ready for me when arrived and prepared to do everything on my car we had discussed over the phone. More

by MAYEARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ginger Chapman

Mar 31, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 28, 2023

Dealership Rating
Employee Rating

Excellent management team excellent employee drove 74 miles just for them to work on my car More

by DMEHRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, Richard Lewis, Brittany Lewis , Angie Angell, Damien Brooks, Kevin Dowdy, Emily Lewis, Tommy Malone, Kayman Sallee

Mar 29, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

March 22, 2023

Dealership Rating
Employee Rating

Thank you very much for taking care of my Honda CRV, we will definitely come back for routine maintenance and services! More

by JDMADERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John

Mar 23, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 16, 2023

Dealership Rating
Employee Rating

Jordan is awsome to work with, she keeps me informed of the situation and knows where I am when it's time to go. More

by ISPAUL4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2023

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

March 16, 2023

Dealership Rating
Employee Rating

Dana, in Sales called to congratulate me on owning my car for 5 years. Asked me if I needed anything. I needed an oil change and also ended up asking for a tire rotation. Had a lot of other service done and More

by PILLBUG393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Fancher

Mar 16, 2023

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! Dana, Jordan, and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 15, 2023

Dealership Rating
Employee Rating

Service technician was knowledgeable and accommodating. Th atmosphere was comfortable. I felt I could discuss any car issues person to person. Will continue to utilize this service. More

by BARNESCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2023

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! Jordan and our team sincerely value your business and look forward to your next visit.

March 15, 2023

Dealership Rating
Employee Rating

Overcharged for a tire replacement. $741 quote when my local repair guy will do it, same tire, for $210. Plus they did not wash car after service. So, I reached out to the service manag More

by JERRYHARLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Bone , Angie Angell, Damien Brooks, Emily Lewis

Mar 18, 2023

Shottenkirk Honda of Cartersville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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