The staff members in the Service Department were very
professional, helpful, and courteous! Thank you
professional, helpful, and courteous! Thank you
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by DAVIDSANDERS151
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Angie Angell
Mar 10, 2023 -
Shottenkirk Honda of Cartersville responded
Thank you for choosing Shottenkirk Honda of Cartersville. We look forward to having you as a valued customer for many years to come!
The diagnostic service i requested wasn't performed, the
tech decided to go around finding the issue by just replacing a battery instead of figuring out why it was abnormally discharged.
tech decided to go around finding the issue by just replacing a battery instead of figuring out why it was abnormally discharged.
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by TMJSOUTH
Verified Customer
Verified Customer
Service Price Transparency
Mar 13, 2023 -
Shottenkirk Honda of Cartersville responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Everyone was extremely helpful and kept me informed of
the service being performed as well as making sure to recommend some needed work to be performed.
the service being performed as well as making sure to recommend some needed work to be performed.
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by ISPAUL4U
Verified Customer
Verified Customer
Service Price Transparency
Mar 08, 2023 -
Shottenkirk Honda of Cartersville responded
We are very happy to hear Jordan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
I'm always in and out of the service department within an
hour, and everyone are professional and friendly.
hour, and everyone are professional and friendly.
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by TLC6864
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Emily Lewis
Mar 07, 2023 -
Shottenkirk Honda of Cartersville responded
Thank you for taking the time to share your thoughts on working with Emily, Jordan, and our team. We're glad to hear we delivered such a great service experience!
Great service.
Even matched me with a similar loaner car while my car was getting work done. I go out of my way for the Cartersville location for the better service
Even matched me with a similar loaner car while my car was getting work done. I go out of my way for the Cartersville location for the better service they provide.
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by RSX driver
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tyler Bone
, Angie Angell, Damien Brooks, Emily Lewis
Mar 07, 2023 -
Shottenkirk Honda of Cartersville responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Greeted very warmly and promptly for my 8:00 appointment.
Taken to the service technician who also was polite, prompt, friendly and explained all of the steps of the 15,000 mile service, length of time, and
Taken to the service technician who also was polite, prompt, friendly and explained all of the steps of the 15,000 mile service, length of time, and cost. I returned when the service should be completed and my car was ready. Very happy with everything about my service.
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by kmackenzie1969
Verified Customer
Verified Customer
Service Price Transparency
Mar 02, 2023 -
Shottenkirk Honda of Cartersville responded
We truly appreciate your business here at Shottenkirk Honda of Cartersville.
Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help.
always a great experience at Shottenkirk from purchasing
to getting my vehicles serviced. minimal wait and great communication as always
to getting my vehicles serviced. minimal wait and great communication as always
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by TAMARA.FAMBRO
Verified Customer
Verified Customer
Feb 27, 2023 -
Shottenkirk Honda of Cartersville responded
Thank you so much for your kind words, Tamara, and for taking the time to leave us this wonderful feedback!
Excellent and friendly service that was very fast.
Only took about 30 minutes for my service.
Only took about 30 minutes for my service.
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by MattCarlton
Verified Customer
Verified Customer
Feb 26, 2023 -
Shottenkirk Honda of Cartersville responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Matt, please let us know.
We were treated with kindness and respect the entire time
we were there at the dealership. I want to especially thank Everette Hall who was very personable and knowledgeable. He was an excellent listener, w
we were there at the dealership. I want to especially thank Everette Hall who was very personable and knowledgeable. He was an excellent listener, which helped us make an informed buying decision.
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by drhoades76
Verified Customer
Verified Customer
Feb 26, 2023 -
Shottenkirk Honda of Cartersville responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Everette and our team, and we look forward to working with you again.
Always a good experience at Shottenkirk.
The most helpful employees in the service department. Thanks!
The most helpful employees in the service department. Thanks!
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by EMILY_HULSEY
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Angie Angell
Feb 21, 2023 -
Shottenkirk Honda of Cartersville responded
Thank you for your very kind review, Emily. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.