Jorge Benitez
Jorge Benitez at Regal Kia Lakeland

Jorge Benitez

Assistant Service Manager

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
764 Reviews
4.7

764 Reviews

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764 Reviews of Jorge Benitez

June 28, 2025

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Employee Rating

Basically my experience was just about what most people expect from a service experience from a car dealership. Jorge was very personable, which exceeded my expectations. Jim the courtesy transportation dr More

by kellycellini
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jim

Jun 30, 2025

Regal Kia Lakeland responded

We’re so grateful that you took the time to share your feedback with us. Thank you.

June 28, 2025

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The staff is very friendly and quick working. The dealership is very clean and tidy. More

by brenda.pecina.813
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jaxon Samples , Levi

Jun 30, 2025

Regal Kia Lakeland responded

Thank you so much for taking the time to review us.

June 28, 2025

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Was told it would take 1 hour 30 minutes but I was actually there for 3 hours. More

by Sweetashes2023
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Recommend Dealer
Yes
Jun 30, 2025

Regal Kia Lakeland responded

Thank you.

June 27, 2025

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Unable to repair side window sensor. Did not touched trunk, automatic control button as requested online. More

by amoroso888888
Workmanship
Recommend Dealer
Yes
Jun 30, 2025

Regal Kia Lakeland responded

Thank you for sharing your feedback with us. We're sorry to hear about the issues with the side window sensor and trunk control at Regal Kia. Please reach out directly so we can address these concerns and ensure everything is resolved to your satisfaction.

June 26, 2025

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Very welcoming staff always there to help you with what you need and gets you out as fast as possible More

by francistroy41
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Recommend Dealer
Yes
Jun 27, 2025

Regal Kia Lakeland responded

We're delighted to hear that our team at Regal Kia made your visit efficient and welcoming! Thank you for sharing this positive feedback, and we look forward to assisting you again in the future.

June 24, 2025

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Jeff and his crew are awesome. Friendly and fast. Nothing but good things to say about them. More

by Marley & Family Exterior Cleaning
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Recommend Dealer
Yes
Jun 24, 2025

Regal Kia Lakeland responded

Thank you! We appreciate you!

June 24, 2025

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Great advisor and shuttle service, the diagnostic process did seem to take a smidgen long, but I might have been a bit anxious. However, the repairs were done, and my car is back to her wonderful working con More

by HNB0330
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2025

Regal Kia Lakeland responded

Thank you so much for your thoughtful and honest review! We're glad to hear you had a great experience with your advisor and our shuttle service — and even happier that your car is back to running smoothly. We appreciate your patience during the diagnostic process — we totally understand that anxious feeling when you're waiting on answers about your vehicle. Our goal is always to be thorough so we get it right the first time, but we’ll take your feedback to heart. As for that under-$1000 bill — we hear you loud and clear! We’ll be keeping our fingers crossed with you for simpler (and cheaper) visits in the future. 😄 Thanks again for choosing us — we look forward to seeing you next time (hopefully just for a routine checkup!).

June 24, 2025

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Quality service ? ? Very thing was good the only thing is that is no more snacks ???? More

by n.sanchez27
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez

Jun 25, 2025

Regal Kia Lakeland responded

Thank you!

Jun 25, 2025

Regal Kia Lakeland responded

Hi Sanchez! Thank you so much for your kind words! We're glad to hear you were happy with the quality of service at Regal Kia. We hear you on the snacks, we'll be sure to pass that along to the team. Hope to see you again soon! Santos Rivera - Service Lane Manager - (863) 808-1213

June 20, 2025

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Johnathan spent time vto diagnosis my car. I thought it was starter , turned out my battery needed replaced. thanks More

by ERVINELLBRINSON
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Recommend Dealer
Yes
Jun 21, 2025

Regal Kia Lakeland responded

Ervinellbrinson, we're glad Johnathan was able to help diagnose the issue with your car at Regal Kia. Thanks for trusting us with your vehicle needs! Safe travels!

June 19, 2025

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Jorge was incredibly helpful and professional. He made the entire process smooth and stress-free. Highly recommend! More

by NMAROLDA22
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Recommend Dealer
Yes
Jun 19, 2025

Regal Kia Lakeland responded

Hi Marolda! We're delighted to hear that Jorge provided such a smooth and stress-free experience at Regal Kia! Thank you for the high recommendation, and we hope you're enjoying your vehicle!

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