Jorge Benitez
Jorge Benitez at Regal Kia Lakeland

Jorge Benitez

Assistant Service Manager

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
743 Reviews
4.7

743 Reviews

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743 Reviews of Jorge Benitez

June 10, 2025

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Employee Rating

I just purchased my 6th vehicle from Regal Kia last month. I am loving my 2025 Kia Seltos! It looks sharp and rides great. I get so many compliments on it. I had wonderful service and attention from More

by LORIP1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2025

Regal Kia Lakeland responded

Thank you for choosing Regal Kia once again! We're delighted to hear that Delvin provided excellent service and helped make your 2025 Kia Seltos purchase a pleasant experience. Enjoy all the compliments on your new ride, and feel free to reach out if you have any more questions or need assistance in the future!

June 07, 2025

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My oil change took three and a half hours. The staff were kind and welcoming though. More

by armoran07
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Jun 09, 2025

Regal Kia Lakeland responded

Thank you for your feedback. We’re glad to hear that our staff made you feel welcome during your visit. We sincerely apologize for the extended wait time for your oil change — that’s certainly not the experience we aim to provide. Your comments help us improve, and we’re actively working on streamlining our service times. We appreciate your patience and hope to serve you more efficiently next time.

June 07, 2025

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Very personable and professional young man he has a wealth of knowledge and he makes sure the customer is satisfied More

by sebastianchatman10
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2025

Regal Kia Lakeland responded

Thank you for your kind words, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

June 07, 2025

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Always have great service! ! Jorge is always friendly and efficient. Gets the job done fast. More

by Sepajak
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez

Jun 09, 2025

Regal Kia Lakeland responded

It’s lovely to hear your kind words of appreciation for our hard-working staff at Regal. Thank you for choosing us. We hope to serve you again.

June 06, 2025

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I have never had an issue with the service center , everyone is very knowledgeable and polite. I have been a customer since 2011 and am on my fifth car. Never had an issue. More

by NOLEDADDYO
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2025

Regal Kia Lakeland responded

Thank you so much for your continued loyalty and for being part of our dealership family since 2011! We're thrilled to hear that you've had consistently positive experiences with our service center team — it's great to know they've earned your trust with their knowledge and professionalism over the years.

June 06, 2025

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Misty was very attentive and great with communicating. Waiting area was clean, and the wait time wasn’t too long. More

by EMWATSON108
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Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr

Jun 09, 2025

Regal Kia Lakeland responded

On behalf of all of us at Regal, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

June 06, 2025

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I got my truck from Regal kia and I love it. Everyone there at Regal is very nice and always helpful they do a great job. More

by John
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Regal Kia Lakeland responded

John, we're delighted to hear you're loving your truck and had a great experience with our team at Regal Kia. Thank you for the kind words!

June 06, 2025

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Employee Rating

The dealership was clean and comfortable in the waiting room . Coffee, water and juice and snacks were available. More

by darlenetabla4141
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Jun 09, 2025

Regal Kia Lakeland responded

Thank you so much for your positive rating for your recent visit to Regal.

June 05, 2025

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It’s dependable, are always there wherever I have a problem with my vehicle. Clean More

by shuffleboard61
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 06, 2025

Regal Kia Lakeland responded

It's our privilege to serve you! Thanks for trusting Regal Kia with your automotive needs. We look forward to seeing you next time!

June 02, 2025

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Employee Rating

Extremely friendly staff. Everything was explained and they even took care of a recall I didn’t know about. More

by cyklone80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Regal Kia Lakeland responded

We're delighted to hear that our team at Regal Kia provided you with friendly service and took care of the recall for you. Thank you for sharing your experience, and we hope to see you again in the future!

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