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Jorge Benitez

Overview Reviews (709) Inventory (240)

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Jorge Benitez

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Jorge Benitez

Assistant Service Manager

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.6

709 Reviews

Overview Reviews (709) Inventory (240)

4.6

709 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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709 Reviews of Jorge Benitez

April 27, 2025

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Employee Rating

Jorge was very efficient and kept me well informed of service being performed. He also did a complimentary oil change. This was given after I explained my last visit and the problems I had had. service being performed. He also did a complimentary oil change. This was given after I explained my last visit and the problems I had had. More

by CALLINGAUGUST

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne, Jeremy Mahr

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Apr 28, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Jorge provided efficient service and kept you informed during your visit to Regal Kia. It's great to know he went the extra mile with a complimentary oil change as well. We appreciate your feedback and look forward to serving you again! Safe travels!

April 27, 2025

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Employee Rating

Customer service is awesome - friendly and efficient! Drop off was quick and easy and service completed very fast. Drop off was quick and easy and service completed very fast. More

by winning7979

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez

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Apr 28, 2025 -

Regal Kia Lakeland responded

Hi! We're delighted to hear that you had a smooth and efficient experience with our team at Regal Kia! Thank you for sharing your positive feedback, and we look forward to serving you again in the future.

April 27, 2025

Dealership Rating

Employee Rating

I would rate the complete experience a 5 if it hadn't taken so long...2.5 hours for oil change and wash!!! taken so long...2.5 hours for oil change and wash!!! More

by ralph.hillhouse

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez

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Apr 28, 2025 -

Regal Kia Lakeland responded

Ralph, we appreciate your patience and feedback. At Regal Kia, we're always looking to improve our service times and ensure a smoother experience for you next time!

April 26, 2025

Dealership Rating

Employee Rating

Sometimes good sometimes bad Our first Kia we got from you you treated us bad an with second one with warranty you treated us bad you you treated us bad an with second one with warranty you treated us bad More

by BASSVOLS

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez

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Apr 28, 2025 -

Regal Kia Lakeland responded

We're sorry to hear about the inconsistencies in your experiences and appreciate you bringing this to our attention. Please feel free to reach out if there's anything we can do to improve future visits. Thank you, Santos Rivera - Service Lane Manager - (863) 808-1213

April 24, 2025

Dealership Rating

Employee Rating

Super clean - excellent staff - very supportive Would recommend this local to friends and relatives. I would give this dealership a 10. recommend this local to friends and relatives. I would give this dealership a 10. More

by EDGAR6130

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne

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Apr 24, 2025 -

Regal Kia Lakeland responded

Thank you for the glowing review! We're delighted to hear that our team at Regal Kia provided such a supportive experience. We appreciate your recommendation and look forward to serving you again in the future!

April 23, 2025

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Employee Rating

Jorge was so helpful and attentive. He went above and beyond while helping have my tinted windows completed. Also, I brought my vehicle on April 8th for maintenance and Jorge again, was He went above and beyond while helping have my tinted windows completed. Also, I brought my vehicle on April 8th for maintenance and Jorge again, was so helpful and made sure I had the transportation I needed to get home at a timely manner. Overall, I was a satisfied customer. Thank you, Jorge for all that you did! More

by bleloudis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Orlando Lopez , Pablo and Jayden

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Apr 24, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Jorge provided such attentive service during your visits at Regal Kia! It's wonderful knowing he went above and beyond for you. Thank you for sharing your experience, and we're here whenever you need us next!

April 23, 2025

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Employee Rating

The service department is always ready to serve and they keep customers informed. They are usually quite accurate on the ready time. keep customers informed. They are usually quite accurate on the ready time. More

by WILLIAMAPOWER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne, Jeremy Mahr

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Apr 24, 2025 -

Regal Kia Lakeland responded

William, we're delighted to hear that our service team at Regal Kia keeps you informed and meets your expectations with accurate timing. Thank you for sharing your positive experience!

April 20, 2025

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Employee Rating

Kia make sure you are setting comfortable. While waiting for your vehicle, keep you updated on your vehicle while you wait if anything go wrong. they will help you get a car. You guarantee to While waiting for your vehicle, keep you updated on your vehicle while you wait if anything go wrong. they will help you get a car. You guarantee to walk off there lot with a car. They give you the best deal best warranty. Also best customer service!!! Great workers!!! More

by lulachatmann

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne, Jeremy Mahr

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Apr 21, 2025 -

Regal Kia Lakeland responded

Hi Lulachatmann, we're delighted to hear that you had such a positive experience with our team at Regal Kia! It's great to know we could provide excellent service and help you find the perfect car. Thank you for your kind words! Safe travels!

April 20, 2025

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Employee Rating

Gorge and Jonathan is my go to they are the best two person in the service department that care for me person in the service department that care for me More

by LOUISEWYNN30

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Apr 21, 2025 -

Regal Kia Lakeland responded

Hi Louise! We're delighted to hear that Gorge and Jonathan have taken such great care of you at Regal Kia! Thank you for sharing your experience with us.

April 17, 2025

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Employee Rating

Excellent service with the customer in mind. I will definitely recommend this location to friends and family. I will definitely recommend this location to friends and family. More

by willbanyy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Mahr

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Apr 18, 2025 -

Regal Kia Lakeland responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Regal Kia provided excellent service. We appreciate your recommendation and look forward to serving your friends and family in the future!

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