Jorge Ortiz | Page 4

Excellent service, people, location and staff is very friendly. Will defiantly go for my next purchase. showroom has good inventory and rich models. Makes your car buy smooth and easy friendly. Will defiantly go for my next purchase. showroom has good inventory and rich models. Makes your car buy smooth and easy More

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Thank You Guys for the Help. Out of all the salesman that were in the front Jorge was the only one who approached me. And I thank him for the help. Finance was clear and simple. Will definitely recommend to were in the front Jorge was the only one who approached me. And I thank him for the help. Finance was clear and simple. Will definitely recommend to others. More

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Jorge was amazing to work with! He was very thorough and knowledgeable. Jorge greeted us as soon as we walked in and friendly throughout the process. knowledgeable. Jorge greeted us as soon as we walked in and friendly throughout the process. More

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Jorge did what a professional salesperson should do, he let the product sell itself. He offered his personal knowledge of the two vehicles I test drove and was instrumental in closing the sale on my MKZ. H let the product sell itself. He offered his personal knowledge of the two vehicles I test drove and was instrumental in closing the sale on my MKZ. He should be considered a valuable asset to the Fair Oaks Lincoln firm. Ken Gohmann should also be recognize with a high rating as he was also very friendly and helpful. He also should be praised for his excellence. More

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Their customer service it’s a plus! Highly recommend, special thanks to Jorge Ortiz in the sales department best sales man! Thank you for the help and time in getting our new Chevy traverse! special thanks to Jorge Ortiz in the sales department best sales man! Thank you for the help and time in getting our new Chevy traverse! More

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My experience at Fair Oaks was nothing but amazing. The moment you walk in you are immediately greeted. The dealership in general is clean, open, and upbeat. I was immediately greeted by Jorge who then wor moment you walk in you are immediately greeted. The dealership in general is clean, open, and upbeat. I was immediately greeted by Jorge who then worked with me to find my next car and gave me many options to work into my budget. Jorge was very understanding to my wants and needs in regards to what I was looking for in a car, and was never once pushy or made me feel like I needed to purchase. I felt I was in the driver's seat the whole appointment (pun intended). He took time to explain everything about the car, everything about financing and answered every question I had. Sean helped with final documents and paperwork and was also great to work with. Sean made an otherwise daunting task of signing paper after paper laid back and feel like a breeze. I walked in leary and nervous for this next large purchase, but I am so happy I went to Fair Oaks. I left over the moon and am extremely happy with my new car and the overall experience of working with the team at Fair Oaks Naperville. More

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Wow! All dealerships should be this professional and courteous. It's clear that the leaders value empathy for the customer. They negotiate like any dealer, but without any nonsense. Jorge, Jeremy, Se courteous. It's clear that the leaders value empathy for the customer. They negotiate like any dealer, but without any nonsense. Jorge, Jeremy, Sean and Cece are great to work with, and they are prepared for any issues that can come up. I was an out-of-state buyer, and one of the keys could not be located. They got creative to get me a new key without me travelling back to Illinois. More

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Overall it the process was fairly smooth. Too much back and forth with changes. Would be better to have specifics shown from the start rather than you coming to an agreement and being brought to finance af and forth with changes. Would be better to have specifics shown from the start rather than you coming to an agreement and being brought to finance after hours of waiting, then rushed through signing official papers. More

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Jorge Ortiz was great with making me feel good about the deal and went out his way too get the deal done I well Recommend Jorge too all me friends deal and went out his way too get the deal done I well Recommend Jorge too all me friends More

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Jorge was great! He walked us through the entire process and made it easy. I would recommend Jorge to anyone looking forward a new or used vehicle. and made it easy. I would recommend Jorge to anyone looking forward a new or used vehicle. More

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