Moe Adballah

The sales and delivery team did a very good job completing the process, thanks to Alex, Moe and Dean . completing the process, thanks to Alex, Moe and Dean . More

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Alyssa is the best, she made the car buying process so easy and convenient. I highly recommend her! easy and convenient. I highly recommend her! More

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First Ford purchase and Moe, and staff, could not have been better. Made all the paperwork worth it. been better. Made all the paperwork worth it. More

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Fair Oaks Ford is a professional yet friendly dealership. Rich was fabulous and very kind. Rich was fabulous and very kind. More

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Outstanding customer service from start to finish. Saul was knowledgeable and genuinely committed to making the car‑buying process smooth and stress‑free. Highly recommend this dealership for anyone l Saul was knowledgeable and genuinely committed to making the car‑buying process smooth and stress‑free. Highly recommend this dealership for anyone looking for exceptional service and a great experience.” More

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Fair Oaks Ford provides exceptional customer care beginning with Alissa in sales and continuing through Reid in service. The complimentary valet service makes keeping up with maintenance very easy. A beginning with Alissa in sales and continuing through Reid in service. The complimentary valet service makes keeping up with maintenance very easy. All work is done professionally and my car returns to me freshly washed I recommend Fair Oaks without reservation! More

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Dean, our advisor was knowledgeable and efficient. This was my second experience buying a car here and was not disappointed. This was my second experience buying a car here and was not disappointed. More

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All the sales and finance personnel were very helpful and knowledgeable about the vehicles thay are selling. knowledgeable about the vehicles thay are selling. More

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Came in inquiring about an incentive advertised on their site regarding a low APR plus $5,000. We were told that it was a mistake and that Ford put that on their site unknowingly and that they could not an site regarding a low APR plus $5,000. We were told that it was a mistake and that Ford put that on their site unknowingly and that they could not and would not honor it. Instead, the finance manager aggressively pushed a sale, discussing money, asking questions regarding finances all out in the open while other customers and employees stood by. When I told him I did not feel comfortable buying from a finance manager who has no idea what is on their site, he told me several times that I was "angry" and "emotional." He continued with his high pressure sales techniques and proceeded to make it sound like the deceit and then willingness to nonchalantly state the incentives listed were a mistake, were not an issue. When I contacted the manager about the treatment we received at the dealership, I received a reply from another employee that was riddled with typos and grammar mistakes that further showed the lack of respect they hold for customers. Had I at least received a serious reply, I may have considered the dealership shared some sort of respect for customers. My suggestion would be to call ahead and confirm validity of any advertised incentive this location posts, to save yourself time and the headache. More

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DISHONEST DEALER AND STAFF DO NOT purchase a vehicle from this dealership. They do not provide the correct paperwork to get a legal title. After 106 days, I do not have the needed legal paperwork in han from this dealership. They do not provide the correct paperwork to get a legal title. After 106 days, I do not have the needed legal paperwork in hand to register and title my vehicle. They do not take any accountability for their mistakes and do not communicate the status of issues. TERRIBLE CUSTOMER SERVICE and treatment of veteran and cash customer. No consideration for their mistake in loss of use of your vehicle and or wages to take off work and go to the DMV multiple times for them to argue with them about the incorrect paperwork. More

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