Jorge Ramirez | Page 4

Very clean, knowledgeable staff and good selection of autos.. Mr. Kramer Fernandez who worked with me was excellent and went above and beyond to ensure that I got a good deal. autos.. Mr. Kramer Fernandez who worked with me was excellent and went above and beyond to ensure that I got a good deal. More

by toyloy1 Verified Customer Verified Customer

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Very nice handling of the purchase process the manager knew i was a continuous client and treated me like family, same for sales person Ramirez knew i was a continuous client and treated me like family, same for sales person Ramirez More

by BPZ001 Verified Customer Verified Customer

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I purchased an MDX Type S with 29,200 miles my vehicle was supposedly certified by the dealer in service accordingto used car manager Scott. My oil was not changed and read 70% oil life left. The brakes p was supposedly certified by the dealer in service accordingto used car manager Scott. My oil was not changed and read 70% oil life left. The brakes pedal vibrates when stopping. The vehicle was unclean and not with a full tank of gas as promised. Several other issues were noticed. The general manager advised he will make it right when I'm able to travel to Broward county so he can do what should have already been completed. Sales manager Dino advised finance manager lied to me about when i could receive my vehicle after the paperwork was signed. Horrible dealer experience so far!!! I don't recommend this dealer to anyone due the unprofessional experience I had. More

by ANTHONYJ8376 Verified Customer Verified Customer

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Dealership very clean ,sales and finance awesome service team was great. overall they were great. team was great. overall they were great. More

by GAYLE Verified Customer Verified Customer

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I am extremely pleased with the attention, professionalism and warmth that I received when purchasing my car this week. Thank you to Acura of Pembroke Pines for providing me with personalized professionalism and warmth that I received when purchasing my car this week. Thank you to Acura of Pembroke Pines for providing me with personalized attention with quality and professionalism. More

by robecchi1982 Verified Customer Verified Customer

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I'm very happy that I came to this dealership. Everyone was very friendly and courteous. Recommend it highly. Everyone was very friendly and courteous. Recommend it highly. More

by Ray Verified Customer Verified Customer

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Fast, easy and reliable service. Special thanks to Michael Duggan, Jorge Ramirez and Olivia Garcia! Special thanks to Michael Duggan, Jorge Ramirez and Olivia Garcia! More

by guzasd@gmail.com Verified Customer Verified Customer

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Great guy very informative and helpful Exceeded my expectations Excellent customer service care I’ll be back in for future purchases expectations Excellent customer service care I’ll be back in for future purchases More

by lexiih33 Verified Customer Verified Customer

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Was really expecting the "dealer drill" with back & forth negotiations between sales and management (as I've experienced in Mazda and another Acura dealerships), tucked away high "unexpected" fees in the fin negotiations between sales and management (as I've experienced in Mazda and another Acura dealerships), tucked away high "unexpected" fees in the final sales document (as I've seen in another Acura dealership) and the "hard sell" at closing at a price point you didn't want to go to. Acura at Pembroke Pines was the absolute opposite. Friendly (not the "plastic kind"), honest, straight forward and an easy to work with team. I'm an "educated consumer", and their prices are where they should be at "the get go" and if needed they will try to work with you to make it happen with NO high-pressure sales tactics. Incredibly, they also had my certified vehicle worked on and prepared with "detailing", new brakes, tires, oil, filters, etc. the next day w/o my asking for that timetable.... and there was no debate about leaving "wear & tear" items not covered under the warrantee unchanged bc they would last the two years. They just changed it and gave me the equivalent of a "new" car. Shout out to Sean Bradford in sales and Scott Ticker in management, the two of whom I spent most of my time with for being so incredibly nice and making the journey easy and pleasant. In addition, Jorge in Finance was very pleasant and easy to work. More

by Marc Verified Customer Verified Customer

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Dealership was very welcoming and Team was very informative and helpful Shoutout to David Campbell and Jorge Ramirez best duo.. looking forward to future deals. informative and helpful Shoutout to David Campbell and Jorge Ramirez best duo.. looking forward to future deals. More

by lexiih33 Verified Customer Verified Customer

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