Jorge Sotelo
Jorge Sotelo at Nissan of Wichita Falls
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Jorge Sotelo | Page 13

Service Advisor

Nissan of Wichita Falls

4000 Kell W Blvd
Wichita Falls, TX 76309

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4.8
129 Reviews
4.8

129 Reviews

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129 Reviews of Jorge Sotelo

August 12, 2021

Dealership Rating
Employee Rating

Appointment was easy to schedule and I did not have to wait long for an appointment. Timely service. Car was ready within timeframe promised by service department. Friendly staff. More

by S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Serena Montez , Jordan Hauptman

Aug 25, 2021

Nissan of Wichita Falls responded

Hi S, we are very happy to have provided you with such a positive experience!

August 12, 2021

Dealership Rating
Employee Rating

Came for oil change, sales person was courteous, they got me on the way in a timely manner.. I will use them again....do not remember the service person name... More

by SNAFORD.DORTHY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2021

Nissan of Wichita Falls responded

Hi Snaford.dorthy! We're so happy we were able to help you out!

August 11, 2021

Dealership Rating
Employee Rating

Quick, friendly, and affordable. Never had a bad experience here. Staff is great, service is awesome. Customer lounge has free snacks and drinks. Good place to get all general maintenance done. More

by ROBERTFUENTES2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Serena Montez

Aug 16, 2021

Nissan of Wichita Falls responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 09, 2021

Dealership Rating
Employee Rating

This is the best service department I have ever experienced and I just bought my 9th car! Just to let you know, I didn't even buy this car here but brought it to Nissan bc it was still under warran More

by Robbi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 16, 2021

Nissan of Wichita Falls responded

We appreciate your positive review about your recent experience with us!

August 06, 2021

Dealership Rating
Employee Rating

Im always in and out really fast they get the job done the right way the first time they detailed my car and washed it before I got I am very happy with my 2019 Toyota Camry More

by ALEXISLENAY19
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Collier, Jordan Hauptman, Justin King

Aug 16, 2021

Nissan of Wichita Falls responded

Hi Alexislenay19, we are very happy to have provided you with such a positive experience!

August 06, 2021

Dealership Rating
Employee Rating

Awesome job as always they always take good care of me. I have been coming here for a lil bit. They always get me in and out with a smile. More

by Ebonie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jordan Hauptman

Aug 16, 2021

Nissan of Wichita Falls responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 15, 2021

Dealership Rating
Employee Rating

The people are very friendly. It just took a long time for just a state inspection. I was there close to an hour, it would have been nice to have been told it was gonna take that long. I did get there at More

by janred9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 28, 2021

Nissan of Wichita Falls responded

Hey janred9, Thank you for taking the time to review us! We thrive by receiving feedback, so I’ll be sure to pass this review off to the team. Our LOCAL MANAGEMENT STAFF believes the customer comes first, and we are working on our communication. Thank you so much for your patience and for choosing Nissan of Wichita Falls.

July 07, 2021

Dealership Rating
Employee Rating

I payed 1011.00$ and my car still runs like crap and the service engine light is back on and the code are the same More

by GREGEVANS7468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

June 30, 2021

Dealership Rating
Employee Rating

The technician was very knowledgeable, efficient and friendly. The waiting room clean and pleasant. My overall experience was very good. I would recommend the service department. More

by Sdelaney
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jul 07, 2021

Nissan of Wichita Falls responded

Thank you for taking the time to give us a review! We appreciate your kind words and will forward this to Jorge.

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