Jose Alvarado | Page 8

I had to pay for my own gas on the test drive and was not reimbursed for it. Felt very rushed even when I called from out of state. Finance manager was also pushy and inconsiderate. Once I purchased the car, reimbursed for it. Felt very rushed even when I called from out of state. Finance manager was also pushy and inconsiderate. Once I purchased the car, it was impossible to get a hold of anyone for days. The car had many problems with the panoramic roof that I am currently in lawsuit with Toyota over. Also a leak in the spare tire compartment. The car was an absolute lemon. All within a month of buying the car. The salesman was also rude after the fact because they refused to work with me on a permanent solution. Would never recommend this dealership to anyone. PLEASE STAY AWAY. More

by RLRR Verified Customer Verified Customer

Report | Print

The Hackensack Toyota is the only place we go, We know you strive to be at the best and you are doing well to keep it up.. you strive to be at the best and you are doing well to keep it up.. More

by MANUDEE Verified Customer Verified Customer

Report | Print

She was very knowledgeable and helpful . The process was easy . easy . More

Report | Print

It's good experience going to Toyota hackensack I love it It's easy and comfortable that's why I recommend to all my friends It's better to get Toyota brand It's easy and comfortable that's why I recommend to all my friends It's better to get Toyota brand More

by ARVIEG15 Verified Customer Verified Customer

Report | Print

Best dealer Toyota Hackensack great customer service. Very happy with my RAV4 purchase . Jose Alvarado is very professional I just need to say thanks for your time . Very happy with my RAV4 purchase . Jose Alvarado is very professional I just need to say thanks for your time . More

by IDALID_ORTIZ Verified Customer Verified Customer

Report | Print

Everything was good. From the time it took to finish everything to every staff person that I encountered, it was all very nice. The whole thing was awesome. everything to every staff person that I encountered, it was all very nice. The whole thing was awesome. More

by ZURAKA1 Verified Customer Verified Customer

Report | Print

Service took forever. Had an appointment for an oil change and a tire rotation. Took 3 hours which is crazy. And then, after I’ve checked out, took 10 minutes for someone to get my keys. 3rd time this change and a tire rotation. Took 3 hours which is crazy. And then, after I’ve checked out, took 10 minutes for someone to get my keys. 3rd time this has happened, everyone else seems to check out and have their keys but I’m waiting for multiple people to try to find them. Also, the bathroom was gross. More

by KATIE.CARBONARI Verified Customer Verified Customer

Report | Print

They did a great job on my car and the people were very kind. The service was every good. I will be coming here from now on. kind. The service was every good. I will be coming here from now on. More

by ALKETAXHAMBAZI Verified Customer Verified Customer

Report | Print

Service dept lost my keys and had me waiting in the cold. Also I felt pressure to have a windshield fixed. The salesman bombarded me as soon as I pulled up. He explained quickly what was happening and next t Also I felt pressure to have a windshield fixed. The salesman bombarded me as soon as I pulled up. He explained quickly what was happening and next thing I knew I was on the phone with my insurance company. Not a great approach, yes I agreed to it but really felt it could have been explained much clearer what was happening More

by MRSMAC4613 Verified Customer Verified Customer

Report | Print

Ok. However we asked for help in installing the map feature for the vehicle and this was never attended to. This feature was confusing to install and we kindly asked assistance but it was completely di feature for the vehicle and this was never attended to. This feature was confusing to install and we kindly asked assistance but it was completely disregarded. More

by yuridelix Verified Customer Verified Customer

Report | Print