195 Reviews
Write a Review195 Reviews of Jose Cruz
August 12, 2024
My oil change was completed quickly, without issue. Although an oil change is a fairly basic item for the service department, I have experienced a serious issue at a competing dealership (Hokz Chevy). Although an oil change is a fairly basic item for the service department, I have experienced a serious issue at a competing dealership (Hokz Chevy). They changed the oil but forgot to reinsert the oil plug at the bottom of the pan. I was out of oil by the time I got home. They had to tow the car back to the shop to provide a replacement oil change and provide an oil pan plug. Thank you to Lake Chevy for not making this mistake, and their attention to detail and excellent customer service. I hope to lease my next two cars in the next 2 years, so it’s great to have Lake Chevy so close to my home. I’ll be seeing them again soon. More
June 12, 2024
Professional, kind,caring giving time to answer all questions, efficient in fixing the car in a timely manner. Quick to make appointment and get car in quickly to be fixed. questions, efficient in fixing the car in a timely manner. Quick to make appointment and get car in quickly to be fixed. More
Other Employees Tagged: Cameron Allen, Alexa Dolpies
June 10, 2024
I called at 8am to schedule an appointment and was scheduled for that morning. My car was finished shortly after noon, only 4 hours later. This is impressive work. Thanks to Cameron and the rest of t scheduled for that morning. My car was finished shortly after noon, only 4 hours later. This is impressive work. Thanks to Cameron and the rest of the staff. More
Other Employees Tagged: Craig Pozarski, Nick Harmon , Cameron Allen, Jonathan Colin, Lucas England, Juliana Martin, John Webler

