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Jose Cruz
Jose Cruz at Lake Chevrolet

Jose Cruz | Page 17

Service Advisor

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.7
181 Reviews
4.7

181 Reviews

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181 Reviews of Jose Cruz

February 16, 2024

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Employee Rating

Jose is the best. He got me in the next day, called me to tell me what's up. I'm not generally a fan of dealership service, but he knocked it out of the park. Give tha More

by afeuer0
Recommend Dealer
Yes

Other Employees Tagged: Jose Cruz

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Feb 17, 2024

Lake Chevrolet responded

Thanks for your awesome review! We're very happy to hear that Jose was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Team at Lake Chevrolet

February 15, 2024

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Employee Rating

He helped me get an appointment and fixed car in a timely manner. It was expensive but what isn't nowadays. More

by wmikula
Recommend Dealer
Yes

Other Employees Tagged: Jose Cruz

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Feb 16, 2024

Lake Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Team at Lake Chevrolet

January 31, 2024

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Excellent attention to detail and very clear communication. Thank you for the speedy service and follow through! More

by heatherfeld2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 02, 2024

Lake Chevrolet responded

We cannot thank you enough for this glowing review of our service center, Heather! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Team at Lake Chevrolet

Feb 03, 2024

Lake Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lake Chevrolet, INC. Please don't hesitate to reach out to us if there's anything more we can do!

January 19, 2024

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Todo fué muy bueno y puntual, el personal súper cordial y preciso, en todas las etapas del servicio. More

by Eduardo Guerra Davis
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Recommend Dealer
Yes
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Jan 22, 2024

Lake Chevrolet responded

Apreciamos sus amables comentarios, Eduardo. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Team at Lake Chevrolet

Jan 23, 2024

Lake Chevrolet responded

Eduardo, nuestro personal está comprometido a brindar a cada uno de nuestros clientes la mejor experiencia automotriz! Si alguna vez necesita algo más de nuestra parte, no dude en llamarnos o visitarnos. ¡Que tengas un día increíble!

January 17, 2024

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The whole process was easy and very straightforward and Jose was very polite and professional. I mentioned I wanted to speak to the body shop and he walked me over and introduced me to the manager which wa More

by ned_lukic
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2024

Lake Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lake Chevrolet, INC. We sincerely value your business and look forward to your next visit!

January 17, 2024

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Chevy lake checked my car and found out what was wrong fast,thanks Chevy lake ! I will be back! More

by shaninas
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Recommend Dealer
Yes
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Jan 20, 2024

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! Thank you for choosing Lake Chevrolet, INC and we hope to see you again.

January 16, 2024

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Excellent people, excellent service the people is very friendly and Jose Criz is very nice person I like yo go Chevrolet More

by lLaura
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 20, 2024

Lake Chevrolet responded

Laura, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Chevrolet, INC! If you have any further questions, please give us a call. We're always happy to help!

January 16, 2024

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You tried to charge me 800 dollars more than the initial quote. We agreed upon 2000 dollars on the work done. Later to find out other mechanics would have done it for half the price. I feel your service dep More

by olsonrandall1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 05, 2024

Lake Chevrolet responded

We sincerely apologize for any frustration caused by your recent experience with us. We understand your concerns about the pricing and appreciate your feedback. Our goal is always to provide transparent and fair services. We would like to investigate this matter further to understand the discrepancy in the quote and explore a resolution. Please contact our service manager at 414-281-5000. We value your input and are committed to addressing your concerns. Thank you for bringing this to our attention.

December 15, 2023

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Employee Rating

Excellent Attention Calidad Good time well care for the vehicle Good price for oil changes More

by Flara.1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2023

Lake Chevrolet responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 07, 2023

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good service, they explained the problem well to me and it was efficient thank you. More

by Mariamunguia678@gmail.com
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2023

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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