Jose Cruz
Jose Cruz at Lake Chevrolet

Jose Cruz | Page 3

Service Advisor

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.7
195 Reviews
4.7

195 Reviews

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195 Reviews of Jose Cruz

April 11, 2026

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Employee Rating

Very efficient, fast and great customer service. Kayla is awesome. Would recommend everyone to Lake Chevrolet More

by josehuracan58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2026

Lake Chevrolet responded

Thank you for your wonderful review, Jose! We’re thrilled to hear that you had a great experience at Lake Chevrolet and that Kayla made a positive impact on your visit. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

April 10, 2026

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Employee Rating

Everyone is patient with me when I go to Lake Chevrolet. Which is important to me because I have a Service Dog and I have horrible anxiety and it's very hard for me to bring my car in. More

by MAMA-Z
Recommend Dealer
Yes

Other Employees Tagged: Jose Cruz

Apr 11, 2026

Lake Chevrolet responded

Thank you for sharing your experience with us! We're so glad to hear that everyone at Lake Chevrolet has been patient and understanding during your visits. Providing a comfortable environment for all our customers, including those with special needs, is very important to us. Your feedback means a great deal to us, and our team looks forward to assisting you again soon! Sincerely, The Team at Lake Chevrolet

April 07, 2026

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Refused to do warranty work. Blamed GM. I called GM to file a complaint… Kristi said if the code was in the history, they should’ve done the work. GM is following up with the dea More

by None31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Maclennan

Apr 23, 2026

Lake Chevrolet responded

We’re sorry to hear about your experience and understand how frustrating that must have been. That’s not the level of service we aim to provide. I wanted to follow up and see if this has been resolved for you yet. If not, please reach out to us directly,

April 02, 2026

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Employee Rating

It was fine Jose was professional and courteous. He explained how using my GM points worked. It was all good More

by vbass6
Recommend Dealer
Yes

Other Employees Tagged: Jose Cruz

Apr 02, 2026

Lake Chevrolet responded

Thank you for your feedback! We're glad to hear that you had a positive experience with us and that Jose was professional and courteous in explaining how to use your GM points. We appreciate your comments and hope to serve you again soon! Sincerely, The Team at Lake Chevrolet

March 20, 2026

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I went to do an oil change and tire rotation. But when I left there I realized that they only did an oil change and never the tire rotation. I couldn't return because I was in a hurry in my opini More

by cyntiagarcia
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez

Mar 21, 2026

Lake Chevrolet responded

Thank you for sharing your experience, Cyntia. We understand your expectations for your recent service visit and how important it is that every request is addressed. At Lake Chevrolet, we aim to maintain careful attention to detail and efficiency for every service, and your feedback helps us evaluate where we can strengthen our approach. Please feel free to contact us directly to discuss your visit further. We remain focused on making every service experience positive and seamless for our customers. Sincerely, The Team at Lake Chevrolet

March 19, 2026

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my daughter dropped my toyota off at the 'wrong' dealer for maintenance - with no appt the job still got done and i appreciate it More

by thedonsgeemail
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Lake Chevrolet responded

Thank you for your kind words! We’re glad to hear that we could assist you with your Toyota maintenance, even without an appointment. At Lake Chevrolet, our team strives to provide exceptional service to all our customers. Please don’t hesitate to visit us again for any future needs! Sincerely, The Team at Lake Chevrolet

March 14, 2026

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They are awesome. They are so friendly. Wait times are not bad. Waiting room is clean More

by ksuchon
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 14, 2026

Lake Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at Lake Chevrolet. Our team works hard to provide friendly service and maintain a clean waiting area. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

February 20, 2026

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Great service as always! !! Just xxxxxx about the quality of Chevy vehicles. My truck had to have new lifters at 18,888 miles three other recalls within a couple of months. Of More

by stephenpowski.2009
Recommend Dealer
Yes

Other Employees Tagged: Jose Cruz

Feb 22, 2026

Lake Chevrolet responded

Thank you for sharing your experience, Stephen. We understand how important it is for your Chevy truck to stay reliable, especially in cold climates. At Lake Chevrolet, we focus on providing thorough service and support when repairs or maintenance arise, and your feedback helps us see how we can assist you most effectively. We welcome you to reach out anytime to review your truck’s needs. Your vehicle care is important to us. Sincerely, The Team at Lake Chevrolet

February 07, 2026

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Employee Rating

It's the only dealership I work with for my car repairs. If I were to purchase another vehicle I would be working with them. Very nice dealership More

by Equinox2015
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez

Feb 07, 2026

Lake Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that you choose Lake Chevrolet for your car repairs and that you would consider us for your next vehicle purchase. Your satisfaction is our priority, and we appreciate your trust in our team. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

February 04, 2026

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Employee Rating

They only person I’ll ever send my car too A1 he’s the best.. More

by ronrondowney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Lake Chevrolet responded

Thank you, Ron! We appreciate your trust in Lake Chevrolet and are happy to hear that A1 provided you with excellent service. We look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

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